Top 15096 Patient Representative Jobs

Patient Service Representative I
Centers for Advanced Urology —Media, PA
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Access Representative
Cumberland Healthcare —Cumberland, WI
- $18.90 - $26.09 an hour
- Full-time
- Hospital
- Administrative experience
- Organizational skills
- Wellness program
- Health savings account
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Patient Service Representative
Confidential —Bellevue, WA
- From $25 an hour
- Full-time
- Background check
- Private practice
- Medical office experience
- COVID-19 protective measures
- Paid holidays
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Patient Service Representative
quantum-health —Dublin, OH
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Paid holidays
Patient Support Representative
Sunrise Hospital and Medical Center —Las Vegas, NV
- $15.46 - $23.19 an hour
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
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4d
Representative - Patient Access L1
Atlas Healthcare Partners —Remote
- $19.23 - $28.85 an hour
- Full-time
- Remote
- Word processing
- Writing skills
- High school diploma or GED
- Health insurance
- Dental insurance
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5d
Patient Authorization Representative
Outpatient Healthcare company —Remote
- From $63,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Health insurance
- 401(k)
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19h
Patient Service Representative - Patient Experience
Midi Health —Remote
- $60,000 a year
- Remote
- Spanish
- Google Workspace
- Writing skills
- Dental insurance
- Paid time off
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Patient Experience Representative
Blue Cloud Pediatric Surgery Centers —Phoenix, AZ
- $15 - $18 an hour
- 8 hour shift
- Remote
- Spanish
- Word processing
- English
- Health savings account
- Paid holidays
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Radiology Patient Scheduling Representative
T2 Group —Covington, GA
- $18 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Work from home
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Patient Access Representative
Clinical Health Network —Remote
- $17.00 - $25.50 an hour
- Weekends as needed
- Remote
- Medical office experience
- HIPAA
- No high school diploma
- Health savings account
- AD&D insurance
Patient Support Representative
St. Mark's Hospital —Salt Lake City, UT
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
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4d
Pharmacy Care Representative - Work From Home Florida (Active Pharmacy Technician License Needed)
CVS Health —Florida
- $17.00 - $28.46 an hour
- Overtime
- Remote
- Microsoft Outlook
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Scheduling and Prior Authorization Representative- Remote
McKenzie Health —Watford City, ND
- Weekends as needed
- Remote
- Background check
- Word processing
- Computer literacy
- 403(b) matching
- Employee assistance program
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Patient Access Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Mid-level
- Commuter assistance
- AD&D insurance
Patient Account Representative
PRN Physical Therapy —Remote
- $18 - $20 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Medical terminology
- Loan repayment program
- Health insurance
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Customer Service Senior Representative, Patient Scheduling - Accredo- Remote
The Cigna Group —Georgia
- Online Application
- Remote
- Microsoft Outlook
- 5 years
- Research
Patient Access Representative II
Sutter Health —San Francisco, CA
- $35.08 - $49.10 an hour
- 8 hour shift
- Hospital
- Computer literacy
- Writing skills
Pharmacy Care Representative - Work From Home Texas (MST or CST)
CVS Health —Texas
- $17.00 - $28.46 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- Windows
- Paid holidays
- Health insurance
Call Center Patient Services Representative
Cardiac Study Center —Tacoma, WA
- $21.31 - $38.59 an hour
- 8 hour shift
- Remote
- OSHA
- HIPAA
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
11d

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Patient Service Representative I

Centers for Advanced Urology -
Media, PA

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

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