Top 41572 Patient Service Representative Jobs

Patient Service Representative I
Solaris Health Holdings LLC —Charleston, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Service Representative I
Solaris Health Holdings LLC —Mount Pleasant, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Service Representative | Antioch
Premier Radiology —Antioch, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Patient Service Representative | Lenox Village
Premier Radiology —Nashville, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Participant Services Representative ( 2 years plus of Health & Welfare Customer Service experience)
IATSE National Benefit Funds —New York, NY
- $41.64 an hour
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Patient Service Representative I Hospital
Advocate Aurora Health —Oak Lawn, IL
- $20.80 - $31.20 an hour
- Part-time
- CPR Certification
- Hospital
- Computer literacy
Patient Service Representative
RadNet Orange County —Garden Grove, CA
- $23 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
9d
Patient Service Representative | Float
Premier Radiology —Goodlettsville, TN
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Health insurance
Quick Apply
Medical Scheduler
Bionic Smile —New Mexico
- $30 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
MRI Clinic Coordinator
Guam Radiology Consultants —Tamuning, GU
- Full-time
- Customer service
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Health Unit Coordinator (Nurse Station)
Guam Radiology Consultants —Tamuning, GU
- Full-time
- BLS Certification
- Clinic experience
- Windows
- Health insurance
- Dental insurance
Quick Apply
Bilingual Float Patient Service Representative
Carolina Health Centers, Inc. —Greenwood, SC
- Full-time
- Spanish
- Clean driving record
- Microsoft Excel
Quick Apply
Medical Office Coordinator
Southeast Sleep Center —Juneau, AK
- $22 - $27 an hour
- Full-time
- Background check
- Mid-level
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
14d
Patient Service Representative
Battenkill Valley Health Center, Inc. —Arlington, VT
- $18 - $20 an hour
- Part-time
- Customer service
- Medical office experience
- English
- Disability insurance
- Health insurance
Quick Apply
Patient Access Representative
HHSC Kauai Region —Waimea, HI
- From $22.50 an hour
- Temporary
- Customer service
- Medical office experience
- Inpatient
- Free parking
- Health insurance
Quick Apply
Experienced Dental Front Office Receptionist
Twin Cranes Dental Group —Missoula, MT
- From $21 an hour
- Full-time
- Dental office
- Microsoft Excel
- HIPAA
- Dental insurance
- Paid time off
Quick Apply
Scheduling Specialist
Pediatric Dentistry & Orthodontics —Helena, MT
- $40,000 - $48,000 a year
- Full-time
- Dental office
- Cleaning
- In-person
- Health insurance
- 401(k)
Quick Apply
Dental Receptionist
Confidential —San Luis Obispo, CA
- $18 - $20 an hour
- Full-time
- Bilingual
- Microsoft Word
- Dental office
- Health insurance
- Dental insurance
Quick Apply
11d
Financial Patient Services Representative
Bay Clinic, LLP —Coos Bay, OR
- $20 - $25 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Orthodontic Patient Coordinator
Confidential —Caledonia, MI
- From $20 an hour
- Full-time
- Spanish
- Dental office
- In-person
- Free parking
- Health insurance
Quick Apply

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Patient Service Representative I

Solaris Health Holdings LLC -
Charleston, SC

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

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Patient Service Representative I

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Patient Service Representative I Hospital

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Patient Service Representative | Float

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Health Unit Coordinator (Nurse Station)

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Patient Service Representative

Patient Access Representative

Experienced Dental Front Office Receptionist

Scheduling Specialist

Dental Receptionist

Financial Patient Services Representative

Orthodontic Patient Coordinator

I want to receive the latest job alert for Patient Service Representative

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