Top 45578 Patient Service Representative Jobs

Patient Access Representative
The Center for Cancer and Blood Disorders —Dallas, TX
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Free parking
- Health insurance
Quick Apply
Patient Service Representative I
Solaris Health Holdings LLC —Charleston, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Service Representative I
Solaris Health Holdings LLC —Mount Pleasant, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Service Representative I
Centers for Advanced Urology —Media, PA
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Service Representative
quantum-health —Dublin, OH
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Paid holidays
Participant Services Representative ( 2 years plus of Health & Welfare Customer Service experience)
IATSE National Benefit Funds —New York, NY
- $41.64 an hour
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Medical Scheduler
Bionic Smile —New Mexico
- $30 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
Patient Service Representative I - OR Administration
Cedars-Sinai —Los Angeles, CA
- $24.00 - $33.56 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Fair chance
Patient Service Representative (Lemon Grove)
Family Health Centers of San Diego —Lemon Grove, CA
- $25.00 - $29.12 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Vision insurance
Quick Apply
Health Unit Coordinator (Nurse Station)
Guam Radiology Consultants —Tamuning, GU
- Full-time
- BLS Certification
- Clinic experience
- Windows
- Health insurance
- Dental insurance
Quick Apply
MRI Clinic Coordinator
Guam Radiology Consultants —Tamuning, GU
- Full-time
- Customer service
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Confidential —Summerland Key, FL
- $22 - $28 an hour
- Full-time
- Bilingual
- Background check
- Spanish
- Relocation assistance
- Health insurance
Quick Apply
Prior Authorization Representative - IN PERSON/Part TIme
Ortho Montana —Billings, MT
- From $16 an hour
- Part-time
- Background check
- Medical office experience
- HIPAA
Quick Apply
6d
Medical Receptionist
Confidential —Woodstock, VT
- $21 - $23 an hour
- Part-time
- Microsoft Excel
- HIPAA
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
5d
OHI Specialist
BRSi —JBER, AK
- $15 - $19 an hour
- Full-time
- Customer service
- Computer literacy
- Data entry
- AD&D insurance
- Health insurance
Medical Receptionist
Katmai Oncology Group —Anchorage, AK
- $22.00 - $25.50 an hour
- Full-time
- Medical office experience
- HIPAA
- Administrative experience
- Health savings account
- Disability insurance
Quick Apply
Financial Patient Services Representative
Bay Clinic, LLP —Coos Bay, OR
- $20 - $25 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Authorization Specialist (in-person)
North Shore Pain Management —Beverly, MA
- $20 - $25 an hour
- Full-time
- Background check
- Private practice
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Office LPN
Heritage Home Health Services —Bloomington, IN
- From $58,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Office
- Paid training
- Health savings account
Quick Apply
Ophthalmology Surgery Assistant
The Eye Care Group —Orange, CT
- Up to $20 an hour
- Urgently hiring
- Background check
- Private practice
- Surgery
- Free parking
- Paid training
Quick Apply

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Patient Access Representative

The Center for Cancer and Blood Disorders -
Dallas, TX

Quick Apply

Job Details

Full-time

Benefits

Free parking
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Administrative experience
High school diploma or GED
Medical administrative support
Medical records

Full Job Description

We want you to join our team! The Center for Cancer and Blood Disorders has more than 60 cancer specialists and 400 healthcare professionals representing many different areas of medical and administrative services across 22 locations throughout North Texas. Candidate will be based in Dallas, but must be willing to travel to Plano and McKinney locations to provide coverage if needed.

JOB DESCRIPTION:

Under the general direction of the Patient Access Manager, the Patient Access Representative is responsible for performing a variety of administrative duties for the providers and staff of “The Center”. This may include, but not limited to, technical support for on-line assistance, answering general questions about services “The Center” provides, forwarding messages to triage, routing calls to physician offices for scheduling assistance and escalating complaints to the appropriate supervisor for assistance. Responds positively to change and demonstrates the ability to be flexible in the work environment, including changes in job functions, patient volumes, and working hours. Takes on the initiative to learn new skills and is willing to participate and share expertise. Performs daily activities of assigned patient access areas, call center operations, front-desk check-in and co-pay collection activities.

● Performs all required patient check-in duties; verifying demographic and financial information while maintaining HIPAA at all times

● Collects co-pays and deductibles as required and provides support services to patients and medical staff upon request

● Responds to and resolves routine inquiries, complaints and concerns through inbound phone calls and or other electronic requests.

● Ensures a positive and exemplary experience with all customers of “The Center” by focusing on customer satisfaction and resolution.

● Provide accurate, valid and complete information to customers of “The Center” by using the right methodologies and tools provided

● Ability to identify emergency situations and remaining calm; providing a professional demeanor at all times

● Quickly escalate priority issues to the appropriate clinical personnel or Patient Access Manager, providing pertinent information based on facts and not emotions.

● Ability to document all customer phone interactions accurately to ensure optimal services and outcomes.

● Requests patient medical records upon request; obtaining the proper authorizations

● Maintains files, generates daily payment reports and verifies cash drawer against report.

● Answers incoming patient phone calls, takes messages, and directs escalated calls to the Patient Access Manager

● Other duties as assigned

● Demonstrates an in-depth understanding of standard workflows related to the front desk check-in process and phone operations systems

Customer Service:

· Ensure a high level of customer service in interactions with patients and their families, physicians, staff and vendors by phone and in person

● Demonstrates a genuine interest in helping our patients, providers, and other employees by using excellent communication (verbal/non-verbal) skills, being polite, friendly, patient, and calm under extreme pressure.

● Maintain composure when dealing with emergency situations and responding professionally.

● Effectively communicates with clinical areas and other departments to resolve issues that impact patient care and immediately escalating issues that cannot be resolved to the Patient Access Supervisor and/or Patient Access Manager.

● Acts as a team player.

Quality Assurance

● Maintains a high level of productivity and accuracy for work performed based on departmental standards. Maintains a thorough knowledge of policies, procedures, and standard work ethic within the department to successfully perform duties on a day-to-day basis.

Education, experience and skills required for consideration:

● High School Diploma or equivalent

● At least 1 year front office experience in a clinic or hospital setting preferred

● Medical terminology and electronic medical record experience is preferred.

● Ability to demonstrate competencies such as communication, customer service, initiative, professionalism, stewardship, and teamwork required.

● Previous experience in a fast-paced call center preferred

● Responds positively and remains flexible to a changing work environment

● Adjusts well to changes in job functions, patient volumes, and work hours based on clinic needs

● Maintains commitment to our extraordinary patient care standards and guidelines

● Bilingual preferred

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Free parking
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Patient Service Representative jobs

Patient Access Representative

Patient Service Representative I

Patient Service Representative I

Patient Service Representative I

Patient Service Representative

Participant Services Representative ( 2 years plus of Health & Welfare Customer Service experience)

Medical Scheduler

Patient Service Representative I - OR Administration

Patient Service Representative (Lemon Grove)

Health Unit Coordinator (Nurse Station)

MRI Clinic Coordinator

Patient Care Coordinator

Prior Authorization Representative - IN PERSON/Part TIme

Medical Receptionist

OHI Specialist

Medical Receptionist

Financial Patient Services Representative

Authorization Specialist (in-person)

Office LPN

Ophthalmology Surgery Assistant

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