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PC Support Manager
The City of Charleston, SC —Charleston, SC
- $81,579.77 - $83,921.38 a year
- Weekends as needed
- Computer Science
- Bachelor of Science
- Research
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Work Week Manager
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PC Support Manager

The City of Charleston, SC -
Charleston, SC

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Job Details

Full-time
$81,579.77 - $83,921.38 a year

Qualifications

Computer operation
Research
Driver's License
Desktop applications
Database software proficiency

Full Job Description

This job will be accepting job applications until the position is filled.

Annual Salary:

$81,579.77 - $83,921.38

Department:

General Government, Information Systems

Division:

PC Support

FLSA:

Exempt

Job Description:

In this role, you will provide management and support to the City’s personal computer hardware and software systems.

Examples of Duties:

Manages PC Support group staff to effectively install and support all end user information technology resources.
Manages and coordinates work orders and service orders with the Help Desk.
Manages response procedures and schedules maintenance programs pertaining to personal computers and peripheral equipment.
Trains and orients employees to PC equipment and software. Coordinates training and orientation for new technology users and helps them become familiar with equipment and networks.
Interacts with software vendors, and makes software recommendations to the City.
Maintains City PC Software and PC Hardware Inventory Databases.
Responsible for troubleshooting operating systems, software configurations, monitoring pc performance, researching enhancements, and loading new software.
Manages and coordinates the installation of all hardware to include PCs, printers, scanners, monitors and other peripheral components.
Manages and coordinates the installation of all software packages such as operating systems and applications.
Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
Coordinates activities between the Help Desk, network services, or other Information Technology department groups.
Has a thorough understanding of available personal computing and printing technology and researches to learn about innovative solutions and new releases.
Performs other duties as assigned.

Basic Qualifications:

Bachelor’s Degree (BA/BS) or equivalent in computer science, programming or related field; and 4 years of related experience and/or training; or an equivalent combination of education and experience.
Valid driver’s license.
Thorough knowledge of Microsoft Office or similar software.
Reasonable knowledge of software for: databases, design, development, and Internet use.

Preferred Qualifications:

Experience with Adobe Software (Acrobat Pro, Photoshop, Illustrator, InDesign, Premiere), Windows Operation Systems Certifications, Windows Applications, Certifications, experience with Dell, PC, HW and HP Printers

Other Necessary Requirements:

May require evenings, weekends, and holidays as scheduled.
In the event of major storms or other emergency situations, this position may be subject to 24-hour shifts or any other emergency schedule that is necessary to meet the City’s needs.

The City of Charleston is firmly committed to Equal Employment Opportunity ( EEOC) as a fundamental policy to be implemented and observed in our daily operation. Our full EEOC statement can be found on our website: www.charleston-sc.gov [charleston-sc.gov]

Apply Now

Refine Your Search

Pc Support Manager jobs

PC Support Manager

IT Manager - Technical Support

Academic Engagement Manager - Remote USA

Healthcare Call Center Supervisor (Remote)

Сommunity manager

Registered Nurse Care Manager - Clinical Diabetes Educator; $30,000 Sign On, $15,000 Relocation, and Retention Bonus eligible

Trucking Account Manager

Trucking Account Manager

Quality Manager

Settlement Manager (Legal)

Licensed Mental Health Program Supervisor

Legal Assistant/Office Manager

Legal Support Manager - Media & Affidavits

Sr Work Week Manager

Foreclosure Supervisor

Assistant Case Manager - Personal Injury

Manager Cost Accounting

MEP Pre-Construction Manager

Maintenance Contract Manager

Work Week Manager

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