Kids Are Our Everything.
Department
10015 Information Resources
Pay Range
$131,060.80 - $218,441.60
Why Join Children’s National IT
Children’s National Hospital’s Information Technology team is dedicated to advancing pediatric healthcare through innovative technology solutions that support clinical care, research, operations, and patient experience. The department partners closely with physicians, nurses, researchers, and business leaders to design, implement, and optimize enterprise-wide systems that improve patient outcomes, operational efficiency, and organizational performance.
The IT organization encompasses a broad range of specialties, including Digital Health, Epic and Clinical Applications, Cybersecurity, Data & Analytics, Artificial Intelligence, Infrastructure & Cloud Services, Software Development, Enterprise Architecture, Project and Program Management, IT Operations, and Information Security. Teams collaborate on high-impact initiatives such as electronic health record (EHR) optimization, digital transformation, data-driven decision making, cybersecurity protection, cloud modernization, and emerging healthcare technologies.
Children’s National IT professionals are committed to innovation, continuous improvement, and service excellence while supporting one of the nation’s leading pediatric healthcare organizations. The department fosters a collaborative, mission-driven environment where technology professionals have the opportunity to make a meaningful impact on the lives of children and families every day.
Mission-driven organization focused on improving children’s health. Enterprise-scale technology and digital transformation initiatives. Collaborative partnerships with clinical, operational, and executive leaders. Opportunities to work with cutting-edge healthcare technologies. Strong emphasis on innovation, cybersecurity, analytics, and digital health. Commitment to professional development, continuous learning, and career growth. Direct impact on patient care, research, and healthcare delivery excellence.
Program Focus: Change Readiness
The IS Program Manager – Change Readiness will lead the development and operationalization of a system-wide change readiness program to enable successful clinical technology platform implementations, upgrades, and optimizations. The Program Manager will establish and govern structured processes for planning and coordination of readiness activities, ensuring alignment with operational needs, patient safety, and organizational goals.
Key responsibilities include leading integrated change plans across stakeholder groups, collaborating with training and communications teams, and partnering with clinical, operational, and informatics leaders to drive workflow adoption and sustainment. The Program Manager will implement digital solutions to facilitate readiness activities, including but not limited to training and communications platforms, clinical asset tracking, and process documentation. The role will support organizational clinical technology downtime readiness by participating in preparedness activities and ensuring change impacts are understood, mitigated, and incorporated into operational practice.
Reporting through the clinical informatics structure, this position requires strong cross-functional leadership, experience in healthcare operations and/or health information technology, and the ability to translate change impacts into standardized, technology-enabled readiness strategies—including training, communication, and downtime preparedness—to support reliable, safe care delivery.
Minimum Education
Bachelor's Degree Bachelor's degree in Information Technology, Computer Science, Business Management, or a related field. (Required)
Master's Degree Masters degree in Information Technology, Computer Science, Business Management, or a related field. Master's degree is a plus. (Preferred)
Minimum Work Experience
5 years Proven experience as a Senior Project Manager or related role in the IT or Healthcare industry, with a successful track record of delivering complex programs. (Required)
Required Skills/Knowledge
Strong understanding of project and program management methodologies (Agile, Scrum, Waterfall, etc.) and tools (e.g., Jira, Microsoft Project, etc.).
Excellent leadership and interpersonal skills, with the ability to lead and inspire cross-functional teams.
Exceptional communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders.
Strong analytical and problem-solving capabilities, with a keen attention to detail.
Ability to manage multiple priorities in a fast-paced and dynamic environment.
Proven experience in risk management and mitigation strategies.
Experience with Healthcare IT project/program management is desirable.
Demonstrated ability to build successful working relationships with external vendors or out-sourced professional services providers.
Familiarity with Cerner Millennium, Epic, PeopleSoft/Fusion, and ServiceNow is desirable.
Required Licenses and Certifications
Project Management (PMP) (Preferred)
Functional Accountabilities
Job Duties
- Lead the end-to-end management of complex programs, including defining program scope, goals, deliverables, resources, and budget.
- Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals.
- Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations.
- Collaborate with cross-functional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives.
- Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department.
- Identify potential risks and issues within the program and develop strategies to address and mitigate them.
- Provide mentorship and guidance to junior project/program managers, fostering their growth and development.
- Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership.
- Support the evaluation and selection of external vendors, partners, and contractors when necessary.
- Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives.
The disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.
Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.
Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
