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UMB Bank Manager

Allied Onesource -
Clayton, NM

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Job Details

Full-time
$70,000 - $100,000 a year

Qualifications

MLO License
Managing customer accounts
Retail industry sales team management experience
Financial services customer support
Account maintenance
Financial transaction processing
Managing teams in a customer support role
Managing retail teams
Account troubleshooting
Mid-level
Frontline customer support management
Finance industry sales team management experience
Sales team management
Performance management
Bachelor's degree in business administration
Brand advocacy
Bachelor's degree
Sales coaching
Customer engagement
Business Administration
Handling account queries
Business operations
Sales leadership
Business
Retail management experience
Leadership
2 years
Industry knowledge of retail banking

Full Job Description

UMB Bank Manager

The Branch Manager is the frontline leader and “driving brand ambassador” for the branch—setting the tone for exceptional customer service while developing associates and executing the retail strategy. This role oversees day-to-day branch operations and can assist with teller transactions and a variety of banker functions as needed. If this sounds like a good fit- we want to talk to YOU!!

Job Duties:

Lead, coach, and develop branch associates—driving strong customer interactions, proactive sales conversations, and consistent performance expectations.
Oversee branch operations and execution of the retail strategy while ensuring a best-in-class customer experience.
Provide guidance on complex account maintenance and resolve customer escalations with professionalism and urgency.
Collaborate with internal partners (e.g., Small Business, Mortgage, Private Wealth) to connect customers with the right solutions and expertise.

Background:

Bachelor’s degree in Business Administration or comparable college and/or relevant business experience.
2+ years of leadership, associate development, or management experience.
2+ years of banking/financial services experience (or an equivalent combination of education and experience).
NMLS registration (or ability to obtain within 90 days ) and reliable transportation with flexibility to work branch hours (including some evenings/weekends).

Salary- $70,000-$100,000/year
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Location: Clayton - NM

ZIP code: 88415

Reference: 113915

Secondary Reference: AW

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Refine Your Search

Performance Manager jobs

UMB Bank Manager

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