Top 2472 Pos Technician Jobs

Restaurant POS Service Analyst
FoodTec Solutions —Dallas, TX
- $22.00 - $30.25 an hour
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Profit sharing
- Paid holidays
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Restaurant POS Support Technician
Cervion Systems —Phoenix, AZ
- Overtime
- Background check
- Computer literacy
- Restaurant management
- Health insurance
- 401(k)
Service & Support Technician
FoodTec Solutions —Needham, MA
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- 1 year
- Profit sharing
- Paid holidays
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Restaurant Support Technician
OvationCXM —Boston, MA
- $50 - $75 an hour
- Part-time
- Mid-level
- Travel
- Food service experience
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Field Service Technician - Denver, CO
CBE, Inc. —Denver, CO
- $20 - $30 an hour
- On call
- No experience needed
- Travel
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Software Technician
Big Hairy Dog Information Systems —Sacramento, CA
- Inventory management
- Mid-level
- Windows
POS & Credit Card Tech Support/Installation Technician
Kiss Products —Port Washington, NY
- $57,000 - $79,567 a year
- Full-time
- High school
- English
- Mid-level
IT Service/Support Technician (on-site)
Flytech Technology —San Jose, CA
- $22 - $28 an hour
- Full-time
- 7 years
- 6 years
- 5 years
- Paid holidays
- Health insurance
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Cabling and POS Technician - OvationCXM
OvationCXM —Denver, CO
- $0 a year
- Part-time
- Military
- Mid-level
- Driver's License
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IT Technician – Salisbury, NC
Cook Out Restaurants —Salisbury, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Computer Network Technician
Omnivir —Seattle, WA
- From $25 an hour
- Part-time
- Mid-level
- Windows
- Microsoft Office
- Flexible schedule
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Lead POS & Payment Systems Technician
Kiss Products —Port Washington, NY
- $21.50 - $39.75 an hour
- Full-time
- Computer Science
- Bachelor of Science
- English
- Paid holidays
- Health insurance
Data Technician Installer
Staley Technologies —Los Angeles, CA
- Full-time
- Writing skills
- Pass drug screening
- Maintenance
- Travel reimbursement
- Disability insurance
IT HELP DESK TECHNICIAN
Mendocino Farms —El Segundo, CA
- $50,000 - $68,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health insurance
- 401(k) matching
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Field Service Technician - Minneapolis, MN
CBE, Inc. —Minneapolis, MN
- On call
- No experience needed
- Travel
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Field Operations Technician
Minnesota Cannabis Services —Edina, MN
- $70,000 a year
- Background check
- Clean driving record
- Up to 50% travel
- Mileage reimbursement
- On-the-job training
Quick Apply
Technical Support Technician for POS
TSMS GROUP INC —Bellevue, WA
- $25.36 - $40.00 an hour
- Part-time
- Bilingual
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
5d
IT Technician (Part-Time)
Da Vien Coffee —Garden Grove, CA
- $20 - $26 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Office
- Paid training
- Paid holidays
Quick Apply
IT Support Technician I
Canyon Ranch —Spicewood, TX
- $25 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- In-person
- Paid parental leave
- Health insurance
Quick Apply
IT Technician – Concord, NC, Concord Pkwy
Cook Out Restaurants —Concord, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance

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Restaurant POS Service Analyst

FoodTec Solutions -
Dallas, TX

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Job Details

Full-time
$22.00 - $30.25 an hour

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement

Qualifications

Spreadsheets
Managing clients in a customer support role
Customer engagement
Productivity software

Full Job Description

Restaurant POS Service Analyst

FoodTec Solutions

Department

Professional Services

Classification

Full-Time, Non-Exempt

Reports To

Professional Services Manager

Location

Remote or Needham, MA

Schedule

Monday–Friday, 9:00 AM–6:00 PM

Pay Band

$22.00–$30.25 per hour

About FoodTec Solutions

FoodTec Solutions is an established restaurant technology company serving operators across delivery/pizza, quick service, fast casual, and full service restaurant environments. We provide more than point-of-sale software—we deliver integrated business solutions including POS, kitchen systems, online ordering, loyalty, email marketing, mobile apps, employee management, inventory optimization, delivery monitoring, performance reporting, security and loss prevention, and more. Our team brings years of restaurant technology experience into every customer engagement, and our professional services and support teams help customers configure systems the right way for their business and long-term success.

Position Overview

FoodTec Solutions is looking for a customer-focused, operations-minded Restaurant POS Service Analyst to join our Professional Services team.

This role is ideal for someone who understands restaurant operations and enjoys working directly with customers to help them implement, configure, support, and improve the systems that power their business. The right person does not need to be a network engineer or generic IT help desk technician. We are looking for someone who can talk to restaurant operators, understand what they are trying to accomplish, guide them through system changes, support onboarding and go-lives, help with menu and configuration work, and coordinate clearly with internal teams.

This is a strong fit for candidates with backgrounds in restaurant management, restaurant operations, restaurant technology, POS support, customer onboarding, hospitality software support, implementation, or client training.

What You’ll Do

Serve as a day-to-day point of contact for new and existing FoodTec customers
Support customer communication through phone, email, and remote sessions
Guide restaurant clients through onboarding, go-live support, and early adoption of FoodTec systems
Train customers on system features, workflows, and best practices
Help customers understand and use core FoodTec solutions including restaurant POS, menu configuration, online ordering, loyalty, marketing, and other platform features
Gather and manage discovery details needed for menu setup, menu UI configuration, and related implementation work
Help customers leverage upgrades, new features, and system enhancements to improve operational efficiency
Set and manage expectations around project scope, deliverables, timelines, and next steps
Coordinate with managers and teammates to schedule work, maintain momentum, and keep projects moving
Support software updates, migrations, deployment tasks, and related customer-facing service projects
Document customer needs clearly and ensure information is communicated internally in a useful, actionable way
Participate in special projects and continuous improvement efforts within Professional Services

What Makes Someone Successful in This Role

Strong customer communication and relationship-building skills
Ability to understand restaurant urgency and operational impact
Ability to ask good questions, uncover the real issue, and document it clearly
Comfortable guiding customers through change, training, and new system functionality
Organized and dependable with strong follow-through
Able to balance multiple priorities in a fast-paced service environment
Strong judgment, professionalism, and ownership mindset
Comfortable learning and working across multiple connected restaurant technology solutions

Required Qualifications

1–3 years of experience in restaurant operations, restaurant management, restaurant POS, hospitality technology support, customer onboarding, implementation, or a related customer-facing role
Experience working directly with customers in a service, support, training, or operations capacity
Experience with restaurant menus, menu setup, modifiers, or implementation-related discovery
Strong verbal and written communication skills
Strong organizational skills and ability to manage multiple active tasks or projects
Proficiency with Microsoft Excel, Word, and PowerPoint
Ability to work independently while coordinating effectively with a team

Preferred Qualifications

Experience with restaurant POS systems or hospitality software
Experience supporting go-lives, onboarding, implementation, or rollout projects
Experience training restaurant staff or end users on systems and workflows
Experience with online ordering, loyalty, email marketing, or other restaurant technology tools
Experience in multi-unit restaurant environments
Hospitality, business, or technology-related degree or equivalent hands-on experience
Basic familiarity with HTML or design tools is a plus, but not required

What This Role Is Not

This role is not primarily a desktop support, networking, hardware repair, or generic IT help desk position. While technical comfort is important, success in this role depends more on restaurant operations understanding, customer interaction, training, implementation support, menu/configuration work, organization, and ownership.

Benefits

Competitive pay
Excellent medical and dental insurance
Paid vacation and holidays
401(k) plan with company contributions through profit sharing
Short-term disability
Tuition reimbursement

Why Join FoodTec

FoodTec is an established company with deep restaurant industry experience, a broad product ecosystem, and a team that plays a direct role in helping customers improve revenue, efficiency, and long-term success. We are not a plug-and-play startup model. We work closely with customers to configure technology to fit their business, and our team’s experience and service are a major part of what makes that successful.

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