ABOUT NORTH AMERICAN WAX COMPANY, LLC
North American Wax Company, LLC (NAWCO) is one of the largest franchisees within the European Wax Center system, operating over 80 locations across multiple markets including Seattle, Portland San Francisco, Los Angeles, Phoenix, Salt Lake City, Chicago and Miami. NAWCO is privately owned and operated and enjoys the shared infrastructure of Anchor Point Management Group.
ABOUT ANCHOR POINT MANAGEMENT GROUP
Anchor Point Management Group (APMG) is a privately held, organization operating out of two Support Centers in WA and TX. APMG oversees a diversified portfolio of well-known consumer brands across the restaurant and retail sectors. Founded in 1989, the company positions itself as a strategic thought partner, supporting its brand teams in achieving industry leading growth, strengthening community presence, and driving operational excellence. With more than 15,000 associates the group focuses on empowering its teams through strategic guidance, scalable systems, and performance driven leadership. They currently have several brands in their portfolio, across over 20 states, with 500+ locations.
ABOUT EUROPEAN WAX CENTER
European Wax Center (EWC) began as a family-owned business and is now the largest provider of waxing services in the United States. With more than 1,000 locations nationwide, EWC offers a full suite of waxing services for every body. Since 2004, EWC has provided its guests with a first-class, consistent waxing experience centering around:
- EWC’s innovative Comfort Wax®
- The most professionally trained estheticians in the industry
- A crisp, clean environment
- Private waxing suites
EWC recognizes that every body is different and is committed to serving each of them with a consistent, quality waxing experience from experts.
ROLE PROFILE
The President will build and develop a high-caliber, scalable leadership team; optimize operational systems and processes and implement data-driven strategies to strengthen unit economics and maximize profitability. This leader will guide the organization through their next phase of transformation and growth, including enhancement of unit-level performance, new unit development, and potential acquisitions. Equally important, this role will champion a people-first culture – hiring, setting expectations, training, motivating and holding accountable talent at all levels, while ensuring that each Center delivers the energy and service experience that defines the European Wax Center brand.
KEY RESPONSIBILITIES
Financial Performance & Capital Management
- P&L Ownership: Own full P&L across all locations; deliver EBITDA growth through disciplined margin capture, revenue growth, and cost controls.
- KPI-Driven Performance: Establish and manage a rigorous KPI framework — target-setting, dashboard reporting, weekly revenue cycles, and variance analysis — to drive margin improvement and sustainable growth.
- Lender Relations: Manage relationships with the company's lenders; ensure ongoing compliance with credit agreements, covenant reporting, and debt service obligations. Lead refinancing or new credit facility processes as required.
- Investor Relations: Serve as the primary management contact for the investor base. Provide regular financial and operational reporting, support due diligence processes, and maintain transparency aligned with investor expectations and governance requirements.
Operations & Continuous Improvement
- Operational Excellence: Elevate multi-unit operating standards across all locations. Assess and develop field leadership, standardize operational playbooks, and diagnose performance variability by region.
- Systems & Process Innovation: Identify, design, and implement improvements to core business systems and processes — including scheduling, reporting, supply chain, and guest experience workflows. Drive efficiency gains that improve unit economics and scalability.
- Commercial Execution: Translate national EWC brand initiatives and promotions into profitable regional and local execution that protects margins and drives traffic.
People & Organizational Leadership
- People & Culture: Build and sustain a high-accountability leadership culture. Develop field leaders and bench strength, reduce turnover, and maintain safety and compliance standards across all locations.
- Talent Development: Attract and develop operational leadership capable of scaling with the business.
Stakeholder & Strategic Governance
- Board Management: Partner with the Board of Directors and Anchor Point leadership on strategic priorities, capital allocation decisions, and organizational performance. Prepare and present accurate, timely reporting for Monthly Business Reviews and periodic Board meetings.
- Franchisor Relations: Engage with the EWC Franchise Advisory Council to influence brand direction and advocate for franchisee interests while executing system standards.
- Growth & Portfolio Strategy: Prioritize high-ROI capital projects and maintain brand compliance across the portfolio. Evaluate growth opportunities with disciplined financial analysis.
QUALIFICATIONS
- 10+ years of progressive leadership experience in multi-unit consumer services, retail, or hospitality; franchise experience strongly preferred
- Demonstrated P&L ownership at scale with measurable EBITDA performance results
- Experience managing lender relationships and reporting to an investor or private equity-backed board
- Track record of implementing operational systems and process improvements that drive efficiency and unit-level profitability
- Strong analytical capability; comfortable building and managing KPI frameworks and financial dashboards
- Proven ability to develop and retain high-caliber field leadership teams
- Bachelor's degree required; MBA or equivalent preferred
COMPENSATION
Base Salary: Commensurate with experience.
Incentive: Performance-based annual bonus tied to financial and operational KPIs. Participation in the Management Incentive Plan, which includes possible equity in NAWCO.
Benefits: Our full benefits package details are available upon request and include comprehensive medical, dental, vision, accident, critical illness, voluntary life, safe harbor 401(k), and more.
How to Apply
Qualified candidates are invited to submit a resume and brief cover letter outlining relevant experience, P&L scope, and specific examples of operational and financial performance.
North American Wax Company is an equal opportunity employer.
Pay: $175,000.00 - $210,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Relocation assistance
- Vision insurance
Application Question(s):
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Experience:
- Leadership development: 10 years (Preferred)
Ability to Commute:
- Irving, TX 75039 (Required)
Ability to Relocate:
- Irving, TX 75039: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Irving, TX 75039
