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Director of Data, Automation, and Intelligence Services

University of New England -
Portland, ME

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
Vision insurance
Retirement plan

Qualifications

Data analysis reporting
Managing data teams
Bachelor's degree
Leading team collaboration initiatives
Cross-functional communication
IT department experience

Full Job Description

Director of Data, Automation, and Intelligence Services

Position Type
Professional Staff

Faculty Track

Employment Status
Full Time

Months
12

Campus
Portland, ME

Description
The Director of IT Data, Automation, and Intelligence Services provides strategic leadership and operational oversight for the university's data engineering, analytics, systems integration, and intelligent automation functions. This role leads an ITS team responsible for data infrastructure, reporting and analytics platforms, enterprise integrations, automated workflows, and AI-enabled solutions that support institutional effectiveness.

Reporting to the VP/CIO, the Director serves as a key liaison between Information Technology Services (ITS) and the university's academic and administrative units, ensuring high-quality data, seamless system integration, and actionable insights that inform decision-making across the institution.

About The University of New England
UNE is Maine's largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state's top provider of health professionals and home to Maine's only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

Benefits Overview

Multiple health and dental plan options, plus vision coverage.
Up to 8% retirement plan match.
Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
Educational benefits:
- UNE tuition waiver for employees, spouses, and domestic partners

For more information about our outstanding benefits, please visit: UNE Benefits Overview

Responsibilities

Lead the design, development, and management of enterprise data infrastructure and analytics platforms
Oversee data pipelines, data modeling, and reporting solutions that support institutional decision-making
Ensure data accuracy, consistency, and accessibility across systems and stakeholders
Partner with stakeholders to translate business needs into data and reporting solutions
Direct the design and implementation of integrations across enterprise applications
Lead the development of automated workflows that reduce manual processes and improve operational efficiency
Ensure integration reliability, scalability, and alignment with institutional architecture
Oversee the delivery of dashboards, reports, and analytical tools for academic and administrative units
Promote self-service reporting capabilities while maintaining governance and data integrity
Drive the use of data to support planning, performance measurement, and strategic initiatives
Lead the evaluation and implementation of AI-enabled tools and solutions that enhance decision-making and efficiency
Identify opportunities for advanced analytics, automation, and intelligent insights across the institution
Lead, coach, and develop a multidisciplinary team of data engineers, analysts, and integration specialists
Serve as a trusted advisor and liaison to campus partners on data, reporting, and automation needs
Promote cross-ITS collaboration and consistent practices
Contribute to multi-year data and analytics strategies aligned with institutional priorities
Support governance for data management, system integrations, and responsible use of data and AI
Establish and track key performance indicators related to data quality, reporting adoption, and automation impact
Identify and implement improvements that enhance data reliability, efficiency, and user experience
Performs other duties as assigned

Qualifications

Bachelor's degree in information technology, data science, computer science, or related field
Progressive experience (typically 7-10 years) in data, analytics, integration, or related IT functions
Experience leading data engineering, business intelligence, or enterprise integration initiatives
Strong understanding of data architecture, reporting platforms, and automation tools
Demonstrated ability to lead teams and collaborate with technical and nontechnical stakeholders
Excellent communication, problem-solving, and leadership skills

Preferred

Master's degree in a related field
Experience in higher education or similarly complex organizations
Experience with data platforms, ETL/ELT processes, and analytics tools
Familiarity with integration technologies (e.g., APIs, middleware)
Experience with AI/advanced analytics tools and governance considerations
Experience with enterprise reporting and data visualization platforms

EEO Statement Summary
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.

COVID Vaccination Statement (PLEASE NOTE)

Posting Number
2022PS0889P

Close Date

Open Until Filled
Yes

To apply, visit https://une.peopleadmin.com/postings/26103

jeid-2934a8310ce7b9448c837e10b7ac27c8

Apply Now

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Director of Data, Automation, and Intelligence Services

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