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Revenue Cycle Supervisor - Prior Authorizations

Metro Vein Centers -
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Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Vendor relationship building
High school diploma or GED

Full Job Description

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.

With over 70 clinics across 8 states, and still growing, we're building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.

About the Role

Metro Vein Centers is seeking an experienced Revenue Cycle Supervisor - Prior Authorizations to lead our growing Authorization team.

This role is responsible for overseeing the daily operations of a team of approximately 10-14 Authorization Specialists responsible for obtaining timely insurance approvals across our national network of outpatient specialty clinics. You'll coach and develop team members, improve workflows, monitor key performance indicators, and ensure patients receive timely access to medically necessary procedures.

This is an ideal opportunity for an experienced revenue cycle leader who enjoys improving processes, developing people, partnering across departments, and driving operational excellence in a fast-paced healthcare environment.

Depending on business needs and candidate location, this position may be performed remotely or in a hybrid capacity.

What Your Day Looks Like

Leading and developing a team of approximately 10-14 Authorization Specialists
Monitoring authorization turnaround times and departmental KPIs
Coaching employees through complex payer requirements and authorization scenarios
Reviewing work queues and resolving escalated authorization issues
Collaborating with providers, clinical teams, Patient Intake, Revenue Cycle, and Operations
Developing standard operating procedures and workflow improvements
Identifying denial trends and implementing proactive process improvements
Supporting hiring, onboarding, training, and ongoing employee development

What You'll Do

Lead the daily operations of the Prior Authorization team to ensure timely, accurate authorization processing
Supervise, coach, mentor, and develop Authorization Specialists through regular feedback, performance management, and career development
Monitor team productivity, quality, turnaround times, and departmental KPIs
Oversee authorization workflows, including medical necessity review, payer submission, follow-up, and EMR documentation
Resolve complex authorization issues and payer escalations
Partner with physicians, clinical teams, Patient Intake, and Revenue Cycle leadership to improve operational efficiency
Develop, implement, and continuously improve department SOPs and best practices
Analyze authorization trends, denial patterns, and workflow bottlenecks to reduce delays and improve patient access
Coordinate staffing, scheduling, and workload distribution across the team
Participate in recruiting, interviewing, onboarding, and training new team members
Support strategic departmental initiatives and continuous improvement projects
Ensure compliance with payer guidelines, HIPAA regulations, and Metro Vein Centers policies

What You'll Bring

Strong knowledge of prior authorization workflows, payer medical policies, and insurance requirements
Proven leadership experience managing high-performing healthcare teams
Excellent understanding of outpatient revenue cycle operations
Strong analytical and problem-solving skills with the ability to interpret operational data and KPIs
Experience improving workflows and developing standardized processes
Excellent communication skills with the ability to build relationships across departments
Strong organizational and time management skills
Ability to thrive in a fast-paced, growing healthcare organization

Education & Experience

High school diploma required; Bachelor's degree in Healthcare Administration, Business, or related field preferred
5+ years of healthcare revenue cycle experience, including prior authorizations, insurance verification, patient access, or utilization management
2+ years of leadership experience managing or leading healthcare teams
Experience supervising authorization specialists, referral coordinators, or patient access teams strongly preferred
Experience with Athena Practice, Epic, Cerner, Meditech, or similar EMR/RCM platforms
Experience managing offshore or remote vendor relationships is a plus
Strong knowledge of commercial insurance, Medicare, Medicaid, and payer authorization requirements

This Role Is Great For Candidates With Experience In:

Prior Authorization Supervisor
Revenue Cycle Supervisor
Authorization Team Lead
Patient Access Supervisor
Utilization Review
Insurance Authorization Management
Referral Management
Medical Necessity Review
Outpatient Surgery Centers
Specialty Medical Practices
Revenue Cycle Leadership
Healthcare Operations

Schedule & Work Location

Full-time
Remote
Monday-Friday
Standard business hours

Benefits to Support Your Wellbeing & Lifestyle

Full-time team members at Metro Vein Centers are eligible for:

Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off (PTO) + Paid Company Holidays
Company-Paid Life Insurance
Short-Term Disability Insurance
Employee Assistance Program (EAP)
Career Growth & Development Opportunities
Opportunity to help build and scale one of the nation's fastest-growing specialty healthcare organizations

The Metro Vein Centers Difference

Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.

A team united by purpose.
Our values guide everything we do:

Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for.
Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy.
Results That Make a Difference – We're driven to improve lives through meaningful, measurable outcomes.
Commitment to Growth – We invest in our people, fostering advancement and professional development at every level.

Metro Vein Centers is an Equal Opportunity Employer.
We're committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.

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About the Role

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