Top 32590 Product Support Analyst Jobs

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13d
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Jr. Business Analyst

Planned Systems International, Inc. -
Remote

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Job Details

Full-time

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Requirements specification
Requirements design
Communication platforms
Desktop applications
Requirements management
Collaborative technology platforms
Microsoft Teams
SharePoint
Technical writing experience within technology

Full Job Description

Overview:

Planned Systems International (PSI), a Government Contractor, has an immediate opportunity available for a Jr. Business Analyst to support for the Veterans Affairs (VA) Independent Enterprise Testing Support Services (IETSS) contract. This project provides Independent Verification and Validation (IV&V) services to support the product Software Delivery Life Cycle and Modernization efforts on behalf of our Veterans Affairs (VA) government client. In our continuing efforts to implement more of our IV&V activities, we are looking for a Jr. Business Analyst to help support and modernize the Testing Intake Assessment activities.

Essential Functions and Job Responsibilities:

Identifying, coordinating and reviewing Portfolio/Product/Project requirements/Epics/User Stories and User Acceptance criterion (includes interaction/sync with product owner, Scrum Master and other work streams/teams)
Creating System of Records and workbooks for evaluating business risk and criticality based on the fit for purpose description of the requirements.
Evaluating, recommending, and implementing risk identification and business impact from a criticality point of view.
Maintaining, and upgrading System of record artifacts for systems under test (SUT) in approved enterprise repositories such as MS Share Point
Understanding project architecture, test environment, test data needs based on the System build scope
Conducting thorough evaluation of the SUT by analyzing and comprehending requirements
Identifying and dispositioning risk assessment functions as per approved standards and processes
Writing detailed functional risk justification and mitigation strategies reports to ensure that system/product/service requirements are met.
Serving as facilitator providing pre-testing intake assessment know-how for the support of user requirements of routine, complex to highly complex software/hardware health and other IT applications.
Working both independently and as a team, promoting collaborative work environment with team members and customers, defining, organizing, and/or presenting detailed information and data needed to accomplish organization and pre-test activity goals.
Candidate will actively participate in collaborative meetings with the VA customer, VA product development, testing assessment teams and other key stakeholders as needed.

Minimum Requirements:

Bachelor’s degree in a technical, engineering, scientific, managerial, business, or related discipline.
Substitution: Four (4) years of relevant experience or an associate degree plus two (2) years of relevant experience may substitute for a bachelor’s degree.
U.S. Citizenship is requiredas is successfully passing a thorough Government background screening requiring the completion of detailed forms and fingerprinting.
Ability to obtain and maintain necessary security clearances as required for access to classified information.
Bachelor's Degree in a recognized technical, engineering, scientific, managerial, business, or other discipline related to area of expertise.
1-3 years’ experience with business requirements management efforts
One year of specialized experience that equipped you with the knowledge, skills, and abilities (KSA's) to successfully perform the duties of the position.
Experience must include writing detailed reports, communicate statuses and presenting justification with supporting data.
Must have excellent oral and written communication skills.
Knowledge of and skill in using current information technology applications
Experience using MS Office products (Word, Excel, PowerPoint, Outlook)
PMP, CSM certifications are preferred but not mandatory, however ability to obtain those certifications, if hired to perform above duties is required.

Required Technical/Business Tools Experience:

MS Office (Word, Excel, PowerPoint, Outlook)
Communication tools (Teams, SharePoint)

Desired Qualifications:

Knowledge of COTS and GOTS systems/products/services evaluation is preferred
In-depth understanding and knowledge of Health Information Technology (HIT) policies and procedures, patient care/clinical business processes are preferred but not mandatory.
Experience using Risk based testing methodologies is preferred but not mandatory

Company Benefits:

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

EEO Commitment:

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing [email protected], or by dialing 703-575-8400.

Apply Now

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