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DFWSS02 (Buckner) - Production Specialist JVSS - Part time

Joe V's Smart Shop -
Dallas, TX

Apply Now

Job Details

Part-time
10 days ago

Qualifications

Retail customer service procedures
Customer communication
Stock rotation management
Food safety sanitizing procedures
Customer engagement

Full Job Description

Overview: Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

Responsibilities:

Job Summary: As a Production Specialist, you'll ensure all in-store produced items meet high quality standards, product integrity guidelines, and are merchandised in innovative and eye-catching ways. You will assist in preparing food and monitoring production flow and quality of items for sale to new and existing retail customers. You'll provide excellent customer service by performing all responsibilities and job duties with a sense of ownership and team approach.

Key Responsibilities & Essential Functions:

Production/Stocking:

Cuts, slices, dices, and chops food in the preparation area.
Packages, labels, and displays products on the sales floor
Maintains sanitation in food preparation areas
Mixes, bakes, decorates, and trays / bags product
Weighs, wraps, and uses mandatory PLU codes to label / price packages
Stocks and rotates items as needed
Collaborates with leadership to order product and wrap
Reports missing signs or tags to the Department Manager or Shelf Edge team
Reports all out of date and damaged product received issues to Department Manager

Compliance / Food Safety / Sanitation:

Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
Checks shipments for out-of-date and damaged product to ensure freshness and quality
Cleans and sanitizes department, work areas, sales floor, displays cases, prep areas; properly operates / maintains and cleans equipment
Complies with company / store / department operating procedures and federal / state regulations

Customer Service:

Provides excellent customer service by answering product and service-related questions and helping Customers
May communicate preparation, safe handling, and nutritional aspects of products to Customers as needed
Answers customers questions regarding products and assists them with selections
Stocks/merchandises products effectively to engage customers

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

Experience working in a fast-paced, high volume environment
Experience in customer service and/or prior food preparation/service

Knowledge/Skills/Abilities:

Working knowledge of product rotation, department / store sanitation, shrink awareness
Understanding of basic financial workings of the assigned department, and how to drive profitability
Communication skills
Customer service skills
Ability to manage multiple priorities and shift focus between tasks
Ability to work a flexible schedule

Education:

Completion of job skills training, compliance-related training, and Division orientation

Licenses/Certifications:

Physical Demands & Working Conditions:

Function in a fast paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Safely maneuver around moving mechanical parts
Constantly reach at waist, grasp
Frequently stand, walk, and use fine motor movements
Frequently be exposed to hot (non-weather) conditions
Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, make movements with ulnar deviation, twist, push/pull with arms, and pinch
Occasionally be exposed to cold (non-weather) conditions, wet conditions, and loud noise
Safely maneuver around moving mechanical parts
Demonstrate the ability to lift 55 lbs, and manage in excess of 85 lbs
While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2025

Apply Now

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