Top 12643 Productions Support Analyst Jobs

Call Center QA Support Analyst - Remote (FL, MI, or TX)
Centro —Remote
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Health insurance
- Paid time off
Senior Enterprise Analyst
Younger Optics —Torrance, CA
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- 5 years
- ERP systems
- System design
- Health insurance
- Dental insurance
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Supplier Support Outsource Analyst
Nifco America, Corp. —Canal Winchester, OH
- Up to $90,000 a year
- Full-time
- Background check
- Microsoft Excel
- Oracle
- Health savings account
- Health insurance
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PSM Coordinator / Refrigeration Planner
Perdue Farms, Inc. —Milford, DE
- From $32.25 an hour
- Full-time
- 5 years
- Forklift
- High school diploma or GED
- Health insurance
- 401(k)
7d
Senior Financial Analyst
AlaTrade Foods —Albertville, AL
- $76,320 - $105,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
9d
Purchasing Agent & Inventory Analyst
Joest Inc. —Piney Flats, TN
- Full-time
- Background check
- ERP systems
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
COMMODITY SPECIALIST
Moses Lake Industries —Moses Lake, WA
- $65,000 - $88,400 a year
- Full-time
- Customer service
- Bachelor of Science
- English
- Health savings account
- AD&D insurance
Inventory Control Analyst
Crest Foods Co., Inc. —Ashton, IL
- $60,000 - $85,000 a year
- Overtime
- Inventory control
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Product Lifecycle Analyst
Studies Weekly Inc. —Orem, UT
- $55,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Marketing
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
10d
Purchasing Analyst - English/Spanish - 2 Years Experience - Required
Decoral System USA —Coral Springs, FL
- $25 - $28 an hour
- Full-time
- Spanish
- ERP systems
- English
- Health insurance
- Dental insurance
Quick Apply
9d
Maintenance Technical Support Call Analyst
Linde Gas US —Tonawanda, NY
- $63,375 - $92,950 a year
- Full-time
- Background check
- US work authorization
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Primary Board-Certified Behavior Analyst (BCBA)
Compleat Kidz —Winston-Salem, NC
- $120,000 a year
- Full-time
- Background check
- Management
- Mid-level
- Paid holidays
- Relocation assistance
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Sr Data Engineer
Subway —Shelton, CT
- $102,700 - $128,400 a year
- Azure
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- DevOps
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- Tuition reimbursement
Quick Apply
9d
Senior Cloud Analyst CX/DM
Simmons Prepared Foods Inc —Rogers, AR
- Computer science
- Oracle
- Computer Science
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Senior Financial Analyst
Constellium —Ravenswood, WV
- 5 years
- Office
- Finance
Plant Finance Manager
Trilliant Food —Little Chute, WI
- Background check
- CPA
- ERP systems
Quick Apply
Senior Financial Analyst
MODULAR METAL FABRICATORS INC —Moreno Valley, CA
- $90,000 - $120,000 a year
- Full-time
- CPA
- Research
- 3 years
- Health insurance
- Dental insurance
Quick Apply
14d
Electrical Reliability Engineer
Linde —Spring, TX
- Full-time
- Background check
- English
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
Buyer/Planner
Fill-Rite Company —Lenexa, KS
- From $70,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Planner Analyst - Local Candidates Only - No Sponsorship - No OPT
TMC —Peabody, MA
- $25 - $35 an hour
- Full-time
- Background check
- Inventory control
- Analysis skills
Quick Apply

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Call Center QA Support Analyst - Remote (FL, MI, or TX)

Centro -
Remote

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Job Details

Full-time

Benefits

Health insurance
Paid time off
Opportunities for advancement
Life insurance

Qualifications

Production data analysis
Spreadsheets
English
Metrics Reporting
Quality reports
High school diploma or GED
Quality control data reporting
Key Performance Indicators
Productivity software
Technical Proficiency
Excel data analysis
Performance evaluation

Full Job Description

Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?

The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.

The QA Call Center Analyst serves as a call center support analyst responsible for monitoring, evaluating, and analyzing interactions within the Benefit Support Call Center (BSC). This role plays a key part in driving performance improvement through call monitoring, KPI monitoring, data aggregation, and production analysis.

Working within the Quality Assurance Team, this individual ensures high-quality customer interactions while leveraging AI data insights to identify trends, improve outcomes, and support operational excellence.

This is a Seasonal Contract Role through 12/11/2026.

Role and Responsibilities

Monitor and evaluate live and recorded calls to ensure adherence to quality standards, compliance requirements, and client expectations
Analyze call center performance metrics and KPIs to identify trends, risks, and opportunities for improvement
Aggregate and interpret AI performance data related to call quality and production to support reporting and training efforts
Assist in the development, implementation, and maintenance of QA scorecards and performance tracking systems
Monitor participation and engagement in trainings, internal chats, and Agent activities
Track adherence to attendance policies and scheduled appointments
Maintain a strong sense of urgency in meeting deadlines, with proactive and clear communication

Qualifications and Education Requirements

Experience in a call monitoring, quality assurance, or data analyst role, preferably in a sales or insurance environment
Background in insurance, employee benefits, voluntary benefits, or life insurance strongly preferred
Strong understanding of metrics, KPI monitoring, and performance reporting
Experience with data aggregation, analysis, and production performance evaluation
High School Diploma or equivalent required; Associate Degree or Business Certificate preferred
Experience working in a remote or work-from-home environment
Advanced technical proficiency with Excel and Microsoft Applications
Fluent in English with strong written and verbal communication skills
Bilingual Spanish fluency highly preferred

Preferred Skills

Strong analytical mindset with the ability to interpret data and translate insights into action
High attention to detail with a focus on quality and accuracy
Ability to manage multiple systems, tools, and priorities simultaneously
Solid understanding of call center operations and performance drivers
Self-motivated with the ability to work independently in a fast-paced environment
Excellent listening, interpersonal, and problem-solving skills
Professional, confident, and positive demeanor
Strong accountability and ownership of individual performance and responsibilities

What We Offer

Company-provided equipment: computer, monitors, keyboard, headset
Full-time remote (work-from-home) opportunity
Personalized coaching, training, and development programs
Recognition and rewards for strong performance
Opportunities for career growth and internal advancement
A collaborative, inclusive culture of motivated professionals and leaders

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

Thank you for your interest in joining the team!

Apply Now

Refine Your Search

Productions Support Analyst jobs

Call Center QA Support Analyst - Remote (FL, MI, or TX)

Senior Enterprise Analyst

Supplier Support Outsource Analyst

PSM Coordinator / Refrigeration Planner

Senior Financial Analyst

Purchasing Agent & Inventory Analyst

COMMODITY SPECIALIST

Inventory Control Analyst

Product Lifecycle Analyst

Purchasing Analyst - English/Spanish - 2 Years Experience - Required

Maintenance Technical Support Call Analyst

Primary Board-Certified Behavior Analyst (BCBA)

Sr Data Engineer

Senior Cloud Analyst CX/DM

Senior Financial Analyst

Plant Finance Manager

Senior Financial Analyst

Electrical Reliability Engineer

Buyer/Planner

Planner Analyst - Local Candidates Only - No Sponsorship - No OPT

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