Top 110397 Professional Services Engineer Jobs

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HVAC Project Engineer
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CNC Nesting Engineer Technician
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Gray & Osborne, Inc. —Olympia, WA
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Rocket Booster SME
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B32 Engineering Group —Hudson, WI
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4d
Civil Project Engineer-Water/Wastewater
CVL Consultants —Phoenix, AZ
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Equipment Services Engineer

Burroughs -
Houston, TX

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Job Details

Full-time
$131,040 - $140,000 a year

Qualifications

Field service equipment repair
On-site technical support
Technical support via phone
Electro-mechanical components
Technical documentation
Windows
User training (technical support)
Phone customer support
Ethernet
Integration with Third-Party Services (system development)
Mechanical knowledge
Field engineering

Full Job Description

With over 140 years of innovation and service excellence, Burroughs keeps technology running for some of the largest financial institutions and retailers across North America. Through our North American network of field service professionals and digital support teams, we deliver full lifecycle management for payment and transaction automation, self-service, robotic, and IoT technologies—ensuring our customers experience maximum uptime and performance every day.
At Burroughs, we believe in growing our people as much as we grow our technology services. Many of our leaders began their careers in the field, and their success stories continue to inspire new generations of technicians, engineers, and support professionals. Our work is diverse, dynamic, challenging, and rewarding—but for those with curiosity, integrity, and a drive to learn, Burroughs is a place to build a lasting and meaningful career.

JOB SUMMARY:
Serve as a domain expert on equipment relating to functionality and operation in order to provide the proper mechanical engineering support to cash management equipment and cash automation machines, which includes smart safes, back office/front of store cash recycling machines, and accompanying software. Troubleshoot technical problems and offer solutions to customers, which include businesses across Banking/ Financial, Retail, Hospitality and Gaming. Maintain an effective help desk system and logging system to respond effectively to provide engineering support to local customer engineering teams, particularly those requiring both engineering and software solutions, which ensures staff members can perform daily functions with ease and deliver highly customizable reporting, analytics and device management. Foster and ensure a high-level of knowledge of the products. Prepare and stage machines for clients prior to delivery. Assist with projects and pilot installations. Monitor the spare parts processes and technical support.

MINIMUM REQUIREMENTS:
Bachelor’s Degree in Electronics, Electrical Engineering, Mechanical Engineering, or a closely related field and thirty-six months experience in electro mechanical engineering, hardware field engineering, serving as a technician, software support, and telephone technical support. Position requires 24 months of experience in cash automation solutions, such as smart safes, and cash recyclers. Position also requires experience in each of the following:

Bank note and coin handling solutions;
Hands-on training, documentation, and remote support;
Windows, networking, and software integration to third party solutions; and
USB, RS-232, and Ethernet connectivity.

TRAVEL REQUIREMENTS: 10-15% domestic travel required.

WORK LOCATION:
2500 City West Blvd, Suite 2300, Houston, TX 77042
Harris County

Burroughs is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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Refine Your Search

Professional Services Engineer jobs

Equipment Services Engineer

Senior Analyst / Systems Engineer

SIM Operations Engineer

Engineer V in San Diego

Construction Manager - Architect Engineer

Project Engineer

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Manager - Engineering MRRP

Construction Manager - Architect Engineer

Structural Project Engineer (5+ years experience required)

HVAC Project Engineer

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CNC Nesting Engineer Technician

Civil Engineer

Lab Engineer / Project Leader (UL/CSA Certification)

Principal Engineer - Airborne Hardware

Project Civil Engineer 8+ Years of Experience

Rocket Booster SME

Mechanical or Civil Engineer

Civil Project Engineer-Water/Wastewater

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