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Program Advisor (Call Center Agent)

Unleashed Brands -
Remote

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Deal closing
Phone communication
Service scheduling
Brand representation
Educational program guidance
Lead Nurturing
Activity sales targets
Closing sales leads
Communication skills
Sales follow-up
Conducting sales calls
Entry level
Client interaction via phone calls

Full Job Description

FULL-TIME REMOTE ROLE

Join Our Team as a Program Advisor (Call Center Rep) and Unleash Your Sales Potential!

Are you an energetic, flexible team player with a positive attitude and willingness to go beyond the scope of the job to help your team meet its objectives? Are you looking for a company where you can grow and develop your career while building a skillset that will last a lifetime? Sylvan Learning has been motivating and inspiring students since 1979 and today has over 710 locations plans to expand even more, we’re looking for energetic and motivated Program Advisors.

What’s in it for You?

Base pay + Uncapped Commission for every appointment booked
Flexible scheduling with a variety of weekday, evening, and weekend shifts
Ongoing training and career development opportunities
401k on the 1st of the month following 30 days employment
Comprehensive benefit plan to include medical, dental and vision benefits for full-time employees

Day in the Life:

Answer inbound calls and respond to web inquiries from prospective Sylvan customers
Build trust with parents by understanding their child’s educational needs
Recommend appropriate Sylvan programs with confidence and enthusiasm
Book initial consultations or assessments at local Sylvan centers
Follow up with leads to ensure a high conversion rate and strong customer satisfaction
Represent the Sylvan brand with professionalism, empathy, and energy

What You Bring:

A deep personal commitment to education and continuous learning.
A strong motivation to surpass sales targets and assist families in making informed decisions.
A welcoming, energetic, and confident demeanor during phone interactions.
Excellent verbal and written communication skills.
The capability to multitask, manage time efficiently, and work independently.
Experience in sales, customer service, or a call center environment is an advantage.
Availability during evenings, weekends, and some holidays is preferred.

Why You’ll Love This Job:

You thrive on unlimited earning potential with a competitive hourly pay and commission structure.
You love working in a fast-paced, family-oriented environment where fun is the focus.
You’re motivated by meeting and exceeding sales goals and enjoy the thrill of closing deals.

About the Role

Are you passionate about helping kids reach their full potential? Do you thrive in a fast-paced, goal-driven environment where you can make a meaningful impact every day? Join us at Unleashed Brands as a Program Advisor representing the Sylvan Learning brand.

In this role, you'll serve as a trusted first point of contact for families interested in Sylvan’s proven tutoring services. You'll build connections, listen to parents' concerns, match their needs with the right Sylvan programs—and ultimately inspire them to take the first step by booking an appointment.

Why Join Unleashed Brands?

Unleashed Brands is a fast-growing, family-focused company that helps kids learn, play, and grow through our portfolio of leading brands—including Sylvan Learning, Urban Air Adventure Park, and more. We believe in creating opportunities for families—and our team members—to thrive.

Location: Remote or On-Site (Based on Hiring Region)

Company: Unleashed Brands

Brand: Sylvan Learning

Employment Type: Full-Time

Ready to Apply?

If you're ready to unleash your potential and join a company that’s making a difference for families everywhere, apply today! We’re excited to see how you can contribute to our fun and fast-growing team.

Company Description

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com. Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

ADA

Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

Unleashed Brands is proud to be an equal-opportunity employer.

Quick Apply

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