EverHealth - Business Solutions Scrum Master (Remote, US)
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EverHealth - Business Solutions Scrum Master (Remote, US)

EverCommerce -
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Job Details

$100,000 - $115,000 a year
2 days ago

Benefits

Employee stock purchase plan
Health insurance
Paid time off
401(k) matching

Qualifications

Performance dashboard reports
Tooling
Dashboard creation
Metrics Reporting
Product backlog management
Meeting facilitation
Agile software development
Technical Proficiency
Project stakeholder communication
Agile planning
Stakeholder management

Full Job Description

Job Description

The Business Solutions Scrum Master serves as the agile delivery backbone for the Business Operations team. Drawing from Scrum and Kanban principles, this role brings structured work management, facilitation discipline, and continuous improvement practices to non-engineering business functions — enabling the team to deliver cross-functional projects with greater predictability, transparency, and velocity.

You will own how the Business Operations team organizes, prioritizes, and executes its work. You are equal parts facilitator, process architect, and delivery driver. You understand that operational teams have unique demands — shifting priorities, undefined scope, and stakeholder-driven timelines — and you know how to apply agile thinking pragmatically to manage that reality.

Responsibilities

Agile Delivery Facilitation

Design and facilitate sprint planning, daily standups, retrospectives, and backlog refinement sessions tailored to business operations workflows
Coach team members on agile mindset, ceremonies, and best practices without being dogmatic about any single methodology
Maintain a healthy, groomed backlog with clear acceptance criteria and priority ordering
Define and enforce WIP limits to protect focus and reduce context switching

Work Management & Prioritization

Act as the primary intake point for new requests from internal stakeholders, triaging and prioritizing against existing commitments
Maintain full visibility of in-flight and queued work across the team; proactively surface capacity constraints
Own the team's project management tooling (e.g., Jira, Asana, Monday.com) — configuration, hygiene, and adoption
Build and publish regular status reports and delivery metrics dashboards for leadership

Stakeholder & Cross-Functional Coordination

Serve as the liaison between Business Operations and partner teams across Finance, HR, Legal, and GTM functions
Facilitate alignment meetings, escalate blockers, and track dependencies across teams
Manage expectations proactively when scope changes or timelines shift

Process Improvement & Documentation

Identify and eliminate recurring inefficiencies through root cause analysis and process redesign
Build and maintain SOPs, runbooks, and process documentation for repeatable operational workflows
Lead retrospectives and drive implementation of improvement actions — not just discussion

Qualifications

Required

3–5 years of experience in operations, program management, or agile delivery roles
Demonstrated experience facilitating agile ceremonies (sprint planning, standups, retros, backlog refinement)
Proficiency in project management and work tracking tools (Jira, Asana, Monday.com, or equivalent)
Strong facilitation, communication, and stakeholder management skills
Ability to manage ambiguity and adapt frameworks to non-technical environments
Experience building and presenting delivery metrics and dashboards

Preferred

CSM (Certified Scrum Master), CSPO, PMI-ACP, or PMP certification
Experience in a Business Operations, Revenue Operations, or Strategy & Operations function
Familiarity with Kanban and Lean process improvement principles
Experience supporting operational work in a high-growth or scaling organization

Where

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role is fully remote and can be based anywhere in the United States. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations in North America.

Benefits & Perks

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Robust health and wellness benefits, including an annual wellness stipend
Continued investment in your professional development through Udemy
401k with company match
Flexible and generous paid time off
Employee Stock Purchase Program

Compensation

EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $100,000 - $115,000 USD per year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the U.S. EverCommerce considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

Apply Now

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