Top 624878 Program Management Mgr Jobs

Manager I, Content Program Management
Rover.com —Remote
- $90,654 - $128,513 a year
- Full-time
- Hybrid work
- 6 years
- Bachelor of Science
- Writing skills
- Commuter assistance
- Health insurance
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Housing Services Manager
North Pacific Rim Housing Authority —Anchorage, AK
- $75,000 - $79,812 a year
- Full-time
- Microsoft Word
- Background check
- Management
- Health insurance
- Dental insurance
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Document Controller
Space Information Laboratories —Santa Maria, CA
- $25.88 - $43.84 an hour
- Full-time
- Background check
- Engineering
- Pass drug screening
- Disability insurance
- Health insurance
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7d
Area Service Manager
Hussmann Corporation —Portland, ME
- Full-time
- Clean driving record
- 5 years
- Data analysis skills
- Health savings account
- Health insurance
General Manager
AC Nelsen Enterprises Inc —Omaha, NE
- Extended hours
- Dealership
- Bachelor's degree
- Mentoring
- Paid holidays
- Relocation assistance
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Delivery Associate
Vita Plus —Kennan, WI
- $22 - $24 an hour
- Full-time
- Writing skills
- Basic math
- English
- Health savings account
- Health insurance
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Director of Operations
Dynamic Drain Technologies —Alexandria, VA
- $150,000 - $250,000 a year
- Full-time
- Bilingual
- Spanish
- English
- Health insurance
- Paid time off
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14d
General Manager
Thermogenics —Cincinnati, OH
- $100,000 - $140,000 a year
- Full-time
- Background check
- Basic math
- Business development experience
- Health insurance
- Dental insurance
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Program Associate
New Jersey Primary Care Association —Township of Hamilton, NJ
- $42,000 - $46,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Access
- 403(b) matching
- Health insurance
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Chief Development Officer (CDO)
Door of Hope —Pasadena, CA
- $165,000 - $190,000 a year
- Weekends as needed
- Office
- In-person
- Senior level
- Paid jury duty
- Health insurance
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Program Manager
NHK International Corporation —Nashville, TN
- From $90,000 a year
- Full-time
- Engineering
- English
- Mid-level
- Health insurance
- Dental insurance
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Owner Relations Manager
The Parrish Collection —Koloa, HI
- From $75,000 a year
- Weekends as needed
- Management
- Sales
- Mid-level
- Health insurance
- Dental insurance
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Operations Manager
Action Behavior Centers —Denver, CO
- $65,000 - $85,000 a year
- Full-time
- 6 years
- Master's degree
- Clinic
- Paid holidays
- Loan repayment program
Quick Apply
Human Resources Manager
Daesol America Georgia —West Point, GA
- $64,000 - $83,000 a year
- Extended hours
- Spanish
- 5 years
- English
- Relocation assistance
- Health insurance
Quick Apply
Performance Manager
The Fedcap Group —Farmington, ME
- From $60,000 a year
- Full-time
- Mid-level
- 3 years
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Director Deli and Prepared Foods
Weis Markets —Sunbury, PA
- $119,750 - $192,500 a year
- Full-time
- Bachelor of Science
- Merchandising
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
14d
Order Management Manager
Nanoscience Instruments —Phoenix, AZ
- $110,000 - $130,000 a year
- Full-time
- Background check
- Microsoft Excel
- 5 years
- Health savings account
- Health insurance
Quick Apply
On-Site Apartment Manager
Harrington Place Apartments —Ferndale, WA
- $5,000 - $5,500 a month
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Safety Officer
Triton Construction, Inc. —Morgantown, WV
- From $32 an hour
- Full-time
- Construction site
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Program Manager
TEXON USA INC —Fremont, CA
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Manager I, Content Program Management

Rover.com -
Remote

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Job Details

Full-time
$90,654 - $128,513 a year

Benefits

Commuter assistance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Project management tools
Knowledge management
Business analysis
Data interpretation
Customer service knowledge base
Customer support
Business operations
Online help documentation
Project leadership
Financial acumen
Cross-functional communication

Full Job Description

Who We Are:

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia.

Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community.

We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees.

Want to make an impact? Join our pack and come work (and play!) with us.

Who We're Looking For

We're looking for a Content Program Manager to join our Skills & Knowledge Program Management team. In this role, you'll lead critical initiatives in operations content and knowledge base management that directly support business growth and delight our customers.

The ideal candidate brings functional expertise in content strategy, writing, and knowledge management, paired with a strong understanding of business priorities and cross-functional collaboration. You thrive in a fast-paced environment, think strategically about how knowledge enables frontline performance, and take a hands-on approach to driving measurable outcomes. You're energized by building systems that scale—and by coaching the people who keep them running.

You will help Rover Operations achieve its business objectives by creating and executing the knowledge management strategy for customer-facing and employee-facing learning content.

To be eligible for this role you must be able to work remotely and reside only in the approved states of Florida, Georgia, Idaho, North Carolina, Texas and Michigan.

Your Responsibilities

Lead, coach, and develop a team of Content Writer/Editors based across global locations.
Co-own the knowledge base content strategy for frontline employees, ensuring agents can quickly find accurate, up-to-date information that improves resolution speed and customer satisfaction.
Identify and solve for gaps and emerging needs in knowledge management program and process capabilities, including evaluating opportunities to leverage AI-powered content and search tools.
Drive go-to-market program, project, and process management for content and knowledge management across Operations customer service, aligning tools and approach across teams.
Elevate teams' knowledge and expertise in the use of project management methodologies and tools within your functional area.
Assess the success and impact of the knowledge base and content programs through data analysis and stakeholder feedback, then drive continuous improvement in outcomes.
Build a roadmap, prioritize initiatives, and coordinate across cross-functional teams to deliver on strategic objectives.
Routinely review key milestones with senior leaders. Troubleshoot major roadblocks and delays autonomously.

Your Qualifications

6+ years of experience within an operations, customer service, or other customer-facing environment, including 2+ years applying the principles, standards, and tools associated with business analysis, program management, and project management, and at least 2 years in a people management or content leadership role.
Current knowledge of effective content and knowledge management methodologies, techniques, and practices.
Experience managing and using various knowledge base tools and help center systems.
Strong data analysis skills and financial acumen; ability to use data to understand problems, identify options, and make sound decisions.
Ability to build and foster strong stakeholder relationships, establish trust, and achieve alignment across the organization.
BA/BS degree or equivalent professional experience.

Your Bonus Skills

Experience working at a fast-paced tech company or in a startup environment
Experience working in a marketplace or B2C organization
Experience working with customer support teams
Familiarity with AI-powered tools for content creation, curation, or knowledge management

Benefits of Working at Rover

Competitive compensation
401k match
Long-term incentive plan with a company performance-based cash payout
Flexible PTO
Competitive benefits package, including medical, dental, and vision insurance
Commuter benefits
Bring your dog to work (and unlimited puppy time)
Pet benefits, including $1000 toward adopting your first dog or cat
Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches monthly
Regular team activities performed in-person and virtually

Compensation

In the greater Austin TX area the first-year salary range is $99,719 - $128,513. Outside of the Austin area the first- year salary range is $90,654- $116,830. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.
The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

Rover is an equal opportunity employer committed to promoting a diverse, inclusive and inventive environment with the best employees. We’re driven by seeing our people succeed and grow, and we work to ensure everyone contributes to their fullest potential. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, protected veteran status, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable laws, regulations and ordinances.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Program Management Mgr jobs

Manager I, Content Program Management

Housing Services Manager

Document Controller

Area Service Manager

General Manager

Delivery Associate

Director of Operations

General Manager

Program Associate

Chief Development Officer (CDO)

Program Manager

Owner Relations Manager

Operations Manager

Human Resources Manager

Performance Manager

Director Deli and Prepared Foods

Order Management Manager

On-Site Apartment Manager

Safety Officer

Program Manager

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