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Product Manager (Fully on-site)

PharmaLink, LLC -
Largo, FL

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Job Details

Qualifications

Bachelor's degree
Agile software development
Project stakeholder communication
Stakeholder relationship building
Technical product management experience within tech
Stakeholder management

Full Job Description

Description:

JOB DESCRIPTION

JOB TITLE: Product Manager, Internal Applications (Prophet & Encore)

JOB SUMMARY:

The Product Manager, is responsible for the strategy, roadmap, prioritization, and continuous improvement of Pharmalink’s core internal platforms, including Prophet and Encore. This role serves as the primary bridge between business operations, customers, and technology teams to ensure internal applications effectively support operational efficiency, scalability, customer onboarding, and long-term modernization goals.

The Product Manager will own the product lifecycle for both legacy and modernized application capabilities, balancing immediate operational needs with strategic platform evolution. This role partners closely with Development, QA, Operations, and business stakeholders to define requirements, prioritize enhancements, and drive successful delivery outcomes.

The ideal candidate combines strong operational understanding, product management discipline, and technical fluency with the ability to drive execution in a fast-paced environment.

KEY RESPONSIBILITIES:

Product Strategy & Roadmap

Own and maintain the product roadmap for Prophet and Encore
Partner with leadership to align product priorities with company strategic goals
Balance operational enhancements, customer requirements, and modernization initiatives
Identify opportunities to improve workflows, automation, scalability, and user experience
Define and prioritize short-term and long-term product investments

Product Ownership & Execution

Gather and translate business requirements into detailed user stories and acceptance criteria
Manage and prioritize the product backlog across internal applications
Partner with engineering and QA teams to ensure timely and high-quality delivery
Participate in sprint planning, prioritization, testing reviews, and release readiness activities
Ensure product releases align with operational and customer needs

Operational & Customer Alignment

Serve as the primary liaison between Operations, Customer Success, Technology, and Development teams
Develop strong understanding of operational workflows and customer onboarding processes
Drive continuous feedback loops with users and stakeholders to improve product capabilities

Product Improvement & Modernization

Support the modernization strategy for Prophet and related applications
Identify opportunities to reduce manual processes and operational inefficiencies
Partner with architecture and development teams to improve scalability, integrations, and system usability
Support migration of legacy functionality into modern application frameworks where appropriate

Metrics & Performance Management

Define and track product success metrics and operational KPIs
Monitor adoption, user satisfaction, defects, and enhancement performance
Use data-driven insights to prioritize enhancements and improve product outcomes
Provide regular roadmap and status updates to leadership

Requirements:

QUALIFICATIONS:

Bachelor’s degree in Business, Technology, Information Systems, or related field required
5+ years of experience in Product Management, Business Analysis, or Application Management
Experience managing internal business applications or operational platforms
Experience working in Agile software development environments
Experience balancing operational support with strategic product improvements preferred
Strong communication and stakeholder management skills
Excellent prioritization and organizational abilities
Ability to manage competing priorities and drive execution
Analytical, detail-oriented, and results-driven
Strong collaboration and problem-solving skills
Must maintain a positive attitude in a high-performance team environment.
Must pass background check and random drug screenings.
Must be adaptable and flexible in dealing with a diverse work force

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting and working at a computer

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