Top 1204 Program Manager Jobs in Franklin, MA

Training, Quality and Operations Manager
Walker, Inc. —Needham, MA
- $72,000 - $90,000 a year
- Full-time
- Bilingual
- Background check
- LMFT
- Health savings account
- Health insurance
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4d
Program Director
Dynamic Recruiting —Wellesley, MA
- From $105,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
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8d
Director of Compliance Support - Corporate Office
HallKeen —Norwood, MA
- From $120,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
8d
SPED Coordinator-Bonus Eligible
The Home for Little Wanderers, Inc. —Walpole, MA
- Experience working with individuals with disabilities
- Computer literacy
- Writing skills
- 403(b) matching
- AD&D insurance
Chief Operating Officer
Evergreen Center —Milford, MA
- $150,000 - $180,000 a year
- Full-time
- Doctoral degree
- Experience working with individuals with disabilities
- Residential
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Day Hab Program Manager
Advocates —Franklin, MA
- $23.50 - $25.00 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Computer literacy
- Writing skills
Administrator of Student Services
Franklin Public Schools —Franklin, MA
- $102,000 - $108,000 a year
- Full-time
- Background check
- 3 years
- Master's degree
1d
Day Habilitation Program Manager
Attleboro Enterprises, Inc —Mansfield, MA
- $75,000 - $80,000 a year
- Full-time
- 5 years
- Mid-level
- Residential
- Disability insurance
- Health insurance
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Administrator of Student Services - FHS
Franklin Public Schools —Franklin, MA
- $102,000 - $107,000 a year
- Full-time
- Background check
- 3 years
- Master's degree
Corporate Philanthropy Program Manager (On Site)
Middlesex Savings Bank —Natick, MA
- $55,243 - $91,158 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
11d
IT Project Manger / Program Manager (Tech)
NextBits —North Attleboro, MA
- Management
- Computer Science
- Mid-level
Senior Program Manager (Hybrid)
Intact Insurance Specialty Solutions —Canton, MA
- $126,000 - $172,000 a year
- Full-time
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid parental leave
- Disability insurance
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Sr Manager, Program Management
Hologic —Marlborough, MA
- $145,000 - $241,000 a year
- Engineering
- 11+ years
- Mentoring
Sr. Manager - Clinical Change Adoption & Readiness
CVS Health —Woonsocket, RI
- $67,900 - $182,549 a year
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Program Manager, Operations Excellence
AbbVie —Worcester, MA
- $109,500 - $208,500 a year
- Full-time
- Hybrid work
- 6 years
- Management
- Analysis skills
- Paid holidays
- Health insurance
Sr. Manager - Project Management
CVS Health —Woonsocket, RI
- $75,400 - $182,549 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
10d
Enterprise Program Manager, Transformation & Governance
Global Partners —Newton, MA
- $160,500 - $240,800 a year
- Full-time
- 11+ years
- Bachelor's degree
- Conflict management
- Health insurance
- Dental insurance
8d
Assistant Director of Advising & Persistence
Stonehill College —Easton, MA
- Full-time
- Ability to walk for extended periods
- Mid-level
- 3 years
Program Manager III, Network Quality
Dana-Farber Cancer Institute —Foxborough, MA
- $108,280 - $118,915 a year
- Full-time
- 7 years
- Research
- Analysis skills
1d
Senior Program Manager
Waters Corporation —Milford, MA
- $90,500 - $150,500 a year
- Hybrid work
- 7 years
- Master's degree
- Bachelor's degree

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Program Manager jobs near Franklin, MA

Training, Quality and Operations Manager

Walker, Inc. -
Needham, MA

Quick Apply

Job Details

Full-time
$72,000 - $90,000 a year
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Referral program
Pet insurance

Qualifications

Computer operation
Teamwork
Customer service
Master's degree
Behavioral health

Full Job Description

About Walker

Since 1961, Walker Therapeutic & Educational Programs has been a trusted partner for children, youth, and families, navigating some of life’s most difficult challenges. Based in Needham, our mission is to nurture hope, build strengths, and develop lifelong skills in partnership with the children, youth, families, and communities we serve. We provide comprehensive, trauma-informed residential, educational, and clinical services to children and youth with complex social-emotional, behavioral, and learning needs, while supporting their families every step of the way. Through three specialized divisions—Residential & Educational Programs, Behavioral Health & Community-Based Services, and Walker Solutions—we deliver relationship-based care and capacity-building that makes a lasting difference. Today, we serve children, youth, and families from more than 150 communities across Massachusetts.

Make a Difference Every Day—and Gain Skills You Can Use for Life

The Training, Quality, & Operations Manager supports the consistency, quality, and day-to-day functioning of programs across the Behavioral Health Division. This role works in close partnership with Program Directors to strengthen training practices, support quality and compliance systems, and address operational needs across WCC, ECMHC, and TASP.

The Manager serves as a connector across programs, helping to implement standardized processes, identify areas for improvement, and provide hands-on support when programs are navigating transitions, growth, or increased demands. This is a collaborative, support-oriented role designed to enhance program stability and effectiveness while building internal capacity.

Essential Functions

Quality Assurance & Continuous Improvement

Support implementation and ongoing use of quality assurance and improvement processes across programs
Assist Program Directors in maintaining consistent quality monitoring practices, tools, and documentation standards
Support completion of utilization review and preparation for audits, monitoring reviews, and site visits

Training & Workforce Development

Help coordinate and support onboarding and training efforts across programs
Assist with development and maintenance of training materials and resources
Support implementation of clinical models, evidence-based practices, and consultation approaches
Partner with internal training and performance improvement teams as needed

Compliance & Regulatory Support

Support programs in maintaining compliance with licensure, accreditation, and contract requirements
Assist with organizing materials and processes during high-demand compliance periods

Operations & Systems Support

Assist with cross-program problem-solving related to workflows, service delivery, and staffing patterns
Support use and consistency of electronic health records and related workflows
Help maintain data accuracy and support use of data for program improvement
Provide short-term operational or supervisory support during staff transitions, vacancies, or leave coverage

Financial & Operational Support

Partner with Program Directors and billing/finance staff to support documentation and billing practices
Help identify workflow inefficiencies
Support collection and review of program feedback (staff, families, partners)

Collaboration & Communication

Work collaboratively with Program Directors while respecting program-level leadership and decision-making
Participate in division meetings and contribute to discussions on operations, quality, and capacity

Agency Responsibilities

Attend supervision, staff meetings, and required trainings
Follow all agency policies and procedures
Represent the organization in a professional manner
Participate in agency initiatives and committees as appropriate
All other duties as assigned

Skills and Abilities

· Must have the ability to access different community locations for meetings and sessions which may include. Walker sites and community-based locations.

· Strong computer skills.

· Excellent oral and written communication skills.

· Strong customer service skills

· Ability to meet deadlines and follow through with multiple projects simultaneously.

· Ability to respond to and follow through with requests professionally.

· Must be able to sit at workstation for prolonged periods of time, consistent with OSHA requirements.

· Ability to lift, pull, or push up to 10 lbs.

Schedule:

· Monday – Friday, 40 hours/week

· Flexible hours based on program and operational needs

· Remote work is available for some portion of time with manager approval, based on program and operational needs

Qualifications

Education and Certifications

Required:

· Master’s degree in behavioral health, or related field

Preferred:

· Independent clinical licensure (LICSW, LMHC, or LMFT in Massachusetts) with ability to provide clinical supervision toward licensure

Experience

Required:

· 3-5 years of previous experience in similar role

· Experience supporting program operations, training, quality, or compliance activities

· Strong organizational, communication, and problem-solving skills

Preferred:

· 5 years of previous experience in similar role

· Experience in community-based behavioral health settings

· Familiarity with EHR systems, quality improvement processes, and regulatory standards

· 2–3+ years of management or supervisory experience in behavioral health or human services

· Demonstrated experience in quality assurance, compliance, program operations, or systems improvement

· Proven ability to lead cross-program initiatives during periods of change or operational strain

Other Requirements:

· Successfully complete all background check suitability requirements

· Must have reliable transportation with ability to travel to different locations

· Ability to meet deadlines and follow through with multiple projects simultaneously.

· Ability to respond to and follow through with requests professionally.

· Bilingual capabilities are preferred, but not required

Supervision:

Supervisor: Vice President of Behavioral Health

Supervises: No ongoing direct reports but may provide short-term supervision or team support during coverage needs, transitions, or vacancies.

Equal Opportunity Statement

Walker is an equal opportunity employer and does not discriminate based upon an individual's race, color, religion, national origin, sex, age, marital status, sexual orientation, genetic information, disability, veteran status, pregnancy, national guard or reserve unit obligations, participation in discrimination complaint-related activities, or membership in any category protected by federal or state law.

Pay: $72,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Paid time off
Pet insurance
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Program Manager jobs in Franklin, MA

Training, Quality and Operations Manager

Program Director

Director of Compliance Support - Corporate Office

SPED Coordinator-Bonus Eligible

Chief Operating Officer

Day Hab Program Manager

Administrator of Student Services

Day Habilitation Program Manager

Administrator of Student Services - FHS

Corporate Philanthropy Program Manager (On Site)

IT Project Manger / Program Manager (Tech)

Senior Program Manager (Hybrid)

Sr Manager, Program Management

Sr. Manager - Clinical Change Adoption & Readiness

Program Manager, Operations Excellence

Sr. Manager - Project Management

Enterprise Program Manager, Transformation & Governance

Assistant Director of Advising & Persistence

Program Manager III, Network Quality

Senior Program Manager

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