Top 1474 Program Manager Jobs in Newcastle, WA

Sr Program Manager
Chewy —Bellevue, WA
- $129,500 - $207,000 a year
- Full-time
- 6 years
- Research
- SQL
- Paid holidays
- Health insurance
Senior HR Business Partner
Valley Medical Center —Renton, WA
- $94,894 - $142,341 a year
- Online Application
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid jury duty
- Health savings account
Quick Apply
Part Time Child Care Program Manager (Renton School District)
Right At School —Newcastle, WA
- $25 - $27 an hour
- Part-time
- Background check
- CPR Certification
- Management
- Disability insurance
- Health insurance
Quick Apply
CERTIFIED ATHLETIC TRAINIER- WORK REHABILIATION SPECIALIST South King County
Olympic Sports & Spine —Federal Way, WA
- $27.00 - $38.15 an hour
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
7d
Licensing Coordinator
Olive Crest —Bellevue, WA
- $23 - $25 an hour
- Weekends as needed
- CPR Certification
- Clean driving record
- Current TB test
- Paid jury duty
- Mileage reimbursement
Quick Apply
Part Time Program Manager (Tahoma School District)
Right At School —Maple Valley, WA
- $24 - $26 an hour
- Part-time
- Background check
- CPR Certification
- Management
- Disability insurance
- Health insurance
Quick Apply
7d
Part Time Program Manager (Sumner-Bonney Lake School District)
Right At School —Bonney Lake, WA
- $23 - $25 an hour
- Part-time
- Background check
- CPR Certification
- Management
- Disability insurance
- Health insurance
Quick Apply
Technical Program Manager
LTM —Bellevue, WA
- $80,000 - $90,000 a year
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Part Time Childcare Program Manager - South Kitsap School District
Right at School —Port Orchard, WA
- $23 - $25 an hour
- Part-time
- Background check
- CPR Certification
- Management
- Disability insurance
- Health insurance
Quick Apply
1d
Aerospace PLM Data Migration Architect - Teamcenter
Capgemini —Seattle, WA
- $138,300 - $233,000 a year
- Contract
- 11+ years
- Quality control
- In-person
- Paid holidays
- Disability insurance
5d
Lead Clinical Supervisor - Night Shift, CDF
DESC —Seattle, WA
- $97,701.60 - $110,540.40 a year
- Full-time
- LMFT
- Spanish
- Addiction Medicine
- Disability insurance
- Health insurance
Quick Apply
CLINICAL NURSE MANAGER Home Health $10,000 Sign on Bonus
Kline Galland —Seattle, WA
- $120,640 - $135,200 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Continuing education credits
- Mileage reimbursement
Quick Apply
6h
Teacher of Children with Visual Impairments
Kindering —Bothell, WA
- $74,000 - $108,000 a year
- Full-time
- Microsoft Word
- Background check
- CPR Certification
Quick Apply
Data Migration Architect - Teamcenter
Capgemini —Seattle, WA
- $98,497 - $233,248 a year
- Full-time
- Hybrid work
- System design
- 11+ years
- In-person
- Paid holidays
- Disability insurance
6d
Ultrasound QMS Director
Philips —Bothell, WA
- $180,600 - $252,000 a year
- Full-time
- 6 years
- Office
- Master's degree
- Health savings account
- Employee stock purchase plan
Director, Learning & Development
Kitsap Credit Union —Bremerton, WA
- 8 hour shift
- Background check
- 5 years
- Office
- Free parking
- Health savings account
QA Manager
The Greenbrier Companies —Tacoma, WA
- $65,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Experience equivalent to degree accepted
IDD Services Senior Director - Washington
Dungarvin —Tacoma, WA
- $140,000 a year
- Full-time
- 5 years
- Residential
- Master's degree
- Health savings account
- Health insurance
Quick Apply
Manager, Environmental Health, Safety and Sustainability
BMS —Seattle, WA
- $105,298 - $127,596 a year
- Email
- Hybrid work
- 5 years
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
8d
Manager, Hospice Home Care
EvergreenHealth —Kirkland, WA
- $134,326 - $214,926 a year
- Full-time
- Master of Social Work
- Doctoral degree
- BLS Certification
- Free parking
- Commuter assistance
Quick Apply
12d

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Sr Program Manager

Chewy -
Bellevue, WA

Apply Now

Job Details

Full-time
$129,500 - $207,000 a year

Benefits

Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Adoption assistance
Family leave
Parental leave
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Business strategy analysis
Leading team collaboration initiatives
Data-driven problem-solving
Cross-functional team management
Project stakeholder communication
Cross-functional communication
Stakeholder management

Full Job Description

Job Description:

Your Opportunity

Chewy is seeking a Senior Program Manager to join the Customer Care Defect Elimination (CCDE) team within Customer Care Solutions!

Customer Care Defect Elimination is responsible for identifying and eliminating sources of customer friction that create unnecessary effort, suppress revenue, increase cost, or erode trust. As a Senior Program Manager, you will own a portfolio of customer improvement initiatives within a major customer journey such as Autoship, Payments & Authorization, Delivery Experience, Promotions, Healthcare, or other emerging business areas.

In this role, you will partner across Product, Engineering, Analytics, Operations, and Business teams to identify customer problems, develop business cases, influence prioritization decisions, and deliver measurable customer and business outcomes. The ideal candidate combines strong program management fundamentals with strategic thinking, analytical rigor, and a passion for improving customer experience.

What You'll Do

Own a portfolio of customer experience and defect elimination initiatives within a major customer journey.
Identify customer friction through data analysis, Voice of Customer insights, operational feedback, customer research, and journey reviews.
Develop business cases and opportunity sizing to quantify customer, operational, and financial impact.
Influence Product, Engineering, Operations, and Business stakeholders to prioritize customer improvement opportunities.
Lead cross-functional initiatives from strategy through execution and benefit realization.
Define success metrics, track performance, and communicate progress, risks, and recommendations to stakeholders and leadership.
Partner with Analytics, Voice of Customer, Quality, and Customer Care Operations teams to identify and deliver meaningful customer improvements.
Author leadership-ready documents, business cases, and recommendations that support strategic decision-making.

What You'll Need

Bachelor's degree or equivalent experience.
6+ years of program management, strategy, consulting, customer experience, business operations, or related experience.
Experience leading complex cross-functional initiatives from strategy through execution.
Strong analytical skills and the ability to translate data into actionable business insights.
Experience developing business cases and quantifying customer, operational, and financial impact.
Ability to influence stakeholders across multiple organizations without direct authority.
Excellent written and verbal communication skills.
Strong problem-solving skills, business judgment, and customer obsession.
Ability to manage ambiguity, balance competing priorities, and thrive in a fast-paced environment.

Preferred Qualifications

Experience in Customer Experience (CX), Customer Care, Product Management, Operations Strategy, Consulting, or Business Transformation.
Experience working with customer journey analytics, Voice of Customer programs, or defect elimination initiatives.
Experience partnering with Product, Engineering, and Analytics teams.
Familiarity with experimentation, benefit realization, operational metrics, and business impact measurement.
Experience leading strategic initiatives that span multiple teams, organizations, or business functions.
Proficiency with SQL, Snowflake, and other analytical tools, with the ability to independently analyze large datasets and develop data-driven recommendations.

What You'll Get

A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere—different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission.
Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and become your best.
Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities.
Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.

The base salary range for this role is $129,500 - $207,000.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

Apply Now

Refine Your Search

Program Manager jobs in Newcastle, WA

Sr Program Manager

Senior HR Business Partner

Part Time Child Care Program Manager (Renton School District)

CERTIFIED ATHLETIC TRAINIER- WORK REHABILIATION SPECIALIST South King County

Licensing Coordinator

Part Time Program Manager (Tahoma School District)

Part Time Program Manager (Sumner-Bonney Lake School District)

Technical Program Manager

Part Time Childcare Program Manager - South Kitsap School District

Aerospace PLM Data Migration Architect - Teamcenter

Lead Clinical Supervisor - Night Shift, CDF

CLINICAL NURSE MANAGER Home Health $10,000 Sign on Bonus

Teacher of Children with Visual Impairments

Data Migration Architect - Teamcenter

Ultrasound QMS Director

Director, Learning & Development

QA Manager

IDD Services Senior Director - Washington

Manager, Environmental Health, Safety and Sustainability

Manager, Hospice Home Care

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