Top 533 Program Manager Jobs in Woonsocket, RI

Vendor Program Manager (Hybrid)
MAPFRE —Webster, MA
- $67,600 - $86,100 a year
- Hybrid work
- Contracts
- In-person
- Senior level
- Health insurance
- Tuition reimbursement
Program Management Leadership Opportunities at SharkNinja
SharkNinja —Needham, MA
- $123,800 - $230,000 a year
- Engineering
- 8 years
- Presentation skills
- Health savings account
- AD&D insurance
Program Director
Wayside Youth & Family Support Network —Framingham, MA
- $70,000 - $80,000 a year
- Full-time
- Driver's License
- Driving
- Psychology
- Paid holidays
- Health insurance
Quick Apply
Program Manager
General Dynamics Mission Systems, Inc —Taunton, MA
- $156,444 - $169,277 a year
- Urgently hiring
- Hybrid work
- 6 years
- Master's degree
- Bachelor's degree
Sr. Manager - Clinical Change Adoption & Readiness
CVS Health —Woonsocket, RI
- $67,900 - $182,549 a year
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Sr. Manager - Project Management
CVS Health —Woonsocket, RI
- $75,400 - $182,549 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
4d
Adult Services Assistant Area Director – Day Program
Seven Hills Foundation —Woonsocket, RI
- $27 - $28 an hour
- Full-time
- Management
- Bachelor's degree
- Mentoring
Day Habilitation Program Manager
Attleboro Enterprises, Inc —Mansfield, MA
- $75,000 - $80,000 a year
- Full-time
- 5 years
- Mid-level
- Residential
- Disability insurance
- Health insurance
Quick Apply
Program Manager
Veterans Inc. —Worcester, MA
- $70,000 - $90,000 a year
- Online Application
- Addiction Medicine
- Mid-level
- 3 years
- 403(b) matching
- Paid parental leave
Quick Apply
Integration & Project Manager
SURPLUS SOLUTIONS HOLDINGS LLC —Woonsocket, RI
- Full-time
- 7 years
- System design
- Travel
Quick Apply
Director of Advising and Impact
Onward We Learn —Providence, RI
- $85,000 - $105,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 3 years
- 403(b) matching
- Disability insurance
Sr Mgr, Proj Program Management/ONECM Communications & Organizational Readiness Lead (IC)
CVS Health —Providence, RI
- $67,900 - $199,144 a year
- Full-time
- Bachelor's degree
- Fair chance
- Senior level
- Health insurance
- Dental insurance
5d
IT Project Manger / Program Manager (Tech)
NextBits —North Attleboro, MA
- Management
- Computer Science
- Mid-level
Director of Professional Studies and Continuing Education
Rhode Island College —Providence, RI
- $90,000 - $110,000 a year
- Full-time
- Doctoral degree
- 5 years
- Office
- Wellness program
- Continuing education credits
Program Manager - Early Intervention (Full Time)
Community Care Alliance —Woonsocket, RI
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- 3 years
- 403(b) matching
- Mileage reimbursement
Travel Expense Program Manager
CVS Health —Woonsocket, RI
- $66,330 - $145,860 a year
- Full-time
- 5 years
- Fair chance
- Senior level
- Health insurance
- Dental insurance
Associate Dean of the College of Humanities and Social Sciences
Bryant University —Smithfield, RI
- Weekends as needed
- University
- Senior level
- Communication skills
Program Coordinator-Rural Health Transformation
Healthcentric Advisors —Warwick, RI
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Associate's degree
Quick Apply
Program Manager, Operations Excellence
AbbVie —Worcester, MA
- $109,500 - $208,500 a year
- Full-time
- Hybrid work
- 6 years
- Management
- Analysis skills
- Paid holidays
- Health insurance
Shared Living - Assistant Division Director
Open Sky Community Services —Whitinsville, MA
- $30.05 - $40.47 an hour
- Full-time
- Clean driving record
- Mid-level
- 3 years
- 403(b) matching
- Paid holidays

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Program Manager jobs near Woonsocket, RI

Vendor Program Manager (Hybrid)

MAPFRE -
Webster, MA

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Job Details

$67,600 - $86,100 a year

Benefits

Internal mobility program
Health insurance
Tuition reimbursement
Paid time off
Employee discount
Retirement plan

Qualifications

Vendor relationship building

Full Job Description

*This is a hybrid position, may consider remote for qualified candidates*

Are you a dynamic relationship‑builder with a passion for operational excellence? Do you thrive in fast‑paced environments where strategic partnerships and performance optimization make a real impact? Join Mapfre USA as our next Vendor Program Manager and play a pivotal role in shaping the success of our Enterprise Contact Center and Insurance Operations. This is your chance to lead high‑visibility initiatives, strengthen key vendor relationships, and drive meaningful improvements across the organization.

Summary

Responsible for the execution, oversight, and continuous improvement of strategic vendor partnerships across Mapfre USA in support of the Enterprise Contact Center and Insurance Operations. In collaboration with leadership, this role will lead day-to-day governance of vendor relationships, ensuring all vendors are performing to contractual expectations and COPC-aligned standards for BPO vendors. The Vendor Program Manager will monitor and manage performance metrics, provide structured reporting and analysis, manage the full contract and invoice lifecycle, and support the execution of strategic initiatives.

Responsibilities

Serve as the day-to-day liaison with ECC and Insurance Operations vendors and BPO partners. Foster strategic relationships and ensure alignment with Mapfre goals.
Monitor contractual performance using defined metrics and KPIs including SLA adherence, budget compliance, and quality assurance.
Track and document vendor performance issues; request action plans and lead follow-up to resolution.
Closed-Loop Feedback System: Ensure that every vendor performance issue is tracked with a documented root cause analysis, action plan, and resolution timeline.
Provide structured support to vendors as designed by the COPC operating model.
Manage the contract and invoice repository. Lead the reconciliation of invoices, budget tracking, and vendor cost forecasting.
Monthly Governance Framework: Create a calendar of recurring vendor reviews with structured agendas including SLA review, variance root cause, invoice reconciliation, and forecasting.
Annual Vendor Reviews: Include formal year-end performance evaluations for each vendor, feeding into renewal or renegotiation decisions.
Action Plan Tracker: Maintain a live document of all open vendor action items and follow-ups.
Ensure adherence to schedules, shrinkage, and staffing expectations by monitoring performance against scheduling.
Resolve service escalations originating from internal departments or external customers in relation to vendor performance.
Support bid and RFP processes for new vendor selection and procurement.
Manage the onboarding and offboarding process for vendors, including operational readiness and knowledge transfer.
Partner with Workforce Management to ensure vendor staffing plans are accurate and support overall vendor strategy.
Lead vendor-side initiatives aligned with department goals, including pilot testing, performance remediation, and continuous improvement.
Represent the department in cross-functional projects involving vendor technology integrations, compliance, and customer experience enhancements.
Uphold COPC-aligned governance practices to ensure vendor performance is measured, documented, and optimized through continuous feedback loops.
Champion the Mapfre brand through effective vendor engagement, communication, and accountability.

Qualifications

Bachelor’s Degree in a related field Preferred or Associate’s Degree Required
4-6 years of vendor management, BPO oversight, or operations leadership Preferred or 6-8 year of related experience with Associates Degree Required
Strong oral and written communication skills.
Excellent organizational and multitasking capabilities.
Proficiency in analytical reporting and metric interpretation.
Advanced skills in Microsoft Excel, PowerPoint, and business intelligence tools.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

#MAPFRE123

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range $67,600 - $86,100

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [email protected].

We are proud to be an equal opportunity employer.

Apply Now

Refine Your Search

Program Manager jobs in Woonsocket, RI

Vendor Program Manager (Hybrid)

Program Management Leadership Opportunities at SharkNinja

Program Director

Program Manager

Sr. Manager - Clinical Change Adoption & Readiness

Sr. Manager - Project Management

Adult Services Assistant Area Director – Day Program

Day Habilitation Program Manager

Program Manager

Integration & Project Manager

Director of Advising and Impact

Sr Mgr, Proj Program Management/ONECM Communications & Organizational Readiness Lead (IC)

IT Project Manger / Program Manager (Tech)

Director of Professional Studies and Continuing Education

Program Manager - Early Intervention (Full Time)

Travel Expense Program Manager

Associate Dean of the College of Humanities and Social Sciences

Program Coordinator-Rural Health Transformation

Program Manager, Operations Excellence

Shared Living - Assistant Division Director

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