Top 273523 Program Support Manager Jobs

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14d
Program Manager
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Program Manager

Maverick Payments
Remote

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Job Details

Full-time
$90,000 - $110,000 a year

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Roadmap creation (System development task)
Project development phase management
Microsoft Excel
Microsoft Outlook
Project documentation
Product roadmapping
Research
High school diploma or GED
Task prioritization
Industry trends
Industry knowledge of financial regulations
Data interpretation
Payment card processing
Managing projects
CRM system proficiency
Regulatory compliance analysis
Business requirements
Risk & issue management
Cross-functional team management
Project planning phase
Project stakeholder communication
Cross-functional communication
Progress tracking (project management tasks)

Full Job Description

Exciting Opportunities at Maverick Payments!

Join our fast-paced, growing company and further your career with Maverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!

About Us:
Maverick Payments is a family-owned and privately held full-service payment provider. Located in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

About the Position: Under the supervision of the VP of Risk & Underwriting, the Risk & Underwriting Program Manager ensures key initiatives across risk, underwriting, and compliance remain visible, prioritized, and progressing. This role is responsible for driving execution, tracking progress, and coordinating cross‑functional efforts to support the operational goals of all three departments.

Coordinate and maintain the Risk, Underwriting, and Compliance initiatives roadmap, ensuring key projects remain visible, prioritized, and aligned with department and company goals.
Support execution of cross‑functional projects by defining scope, milestones, dependencies, and success metrics
Track progress across initiatives, identify risks or blockers early, and escalate issues as needed to support timely resolution
Partner with Risk, Underwriting, and Compliance leadership to understand priorities and reflect sequencing changes in project tracking and reporting
Track and report progress against established KPIs and operational targets in coordination with department leadership
Facilitate regular status updates, dashboards, and executive‑level reporting to provide clear visibility into progress, timelines, and outcomes
Serve as a point of coordination between Risk, Underwriting, Compliance, and partner teams to support alignment and communication
Coordinate third‑party vendor activities, including scheduling demos, preparing agendas, tracking action items, and following up on commitments
Support vendor discussions by documenting needs, feedback, and dependencies related to Risk, Underwriting, and Compliance initiatives
Support operational effectiveness by maintaining documentation, workflows, and basic program management processes within the departments
Ensure initiatives appropriately consider regulatory, compliance, and risk requirements by coordinating with subject‑matter experts.
Provide contextual input on risk, underwriting, or compliance considerations to support project planning and sequencing
Review and offer feedback on proposed policies, controls, or workflow changes for awareness and alignment with risk, underwriting, and compliance practices
Assist with documenting and clarifying regulatory or compliance requirements as they relate to program initiatives
Support audits, examinations, or internal reviews by coordinating documentation, timelines, and project context when requested
Share observations or summaries of emerging risk, underwriting, or regulatory trends to support future planning discussions
Other duties as assigned.

Qualifications:

High School Diploma or equivalent.
5+ years of merchant payment industry experience with direct risk, underwriting, or compliance experience.
Experience with TSYS, First Data and similar merchant processing applications.
Demonstrated experience building and managing roadmaps, prioritizing work, and tracking delivery across multiple initiatives.
Proficient in Microsoft Office Suite, especially Excel, Outlook, and PowerPoint.
Familiarity with CRM platforms
Demonstrated organizational and time management skills. Strong program and project management skills, with the ability to plan, organize, and drive multiple initiatives forward simultaneously
Excellent written and verbal communication.
Ability to work independently and collaboratively across departments.
Detail-oriented with a proactive approach to problem-solving. Adept at handling a variety of tasks and shifting priorities.
Ability to analyze and interpret data, business requirements, and operational inputs to inform program prioritization and execution.
Working knowledge of risk, underwriting, and compliance principles to effectively support and guide cross‑functional initiatives
Demonstrated ability to track progress, manage dependencies, and ensure commitments and deliverables are met
Ability to coordinate effectively with senior leaders and cross‑functional partners to align goals, timelines, and outcomes
Strong analytical and research skills with excellent attention to detail and documentation quality
Ability to work independently while maintaining visibility, communication, and alignment across stakeholders
High degree of integrity, sound judgment, and ethical behavior, with sensitivity to regulatory, compliance, and risk considerations
Ability to ensure work products and information are complete, accurate, and appropriately communicated
Ability to adapt to changing priorities and understand how internal and external trends impact risk and underwriting operations
Strong results orientation, with a focus on advancing departmental operational goals and organizational objectives

What We Offer:

Competitive Salary, Bonuses and Incentives.
Comprehensive employer sponsored health, vision, and dental insurance programs.
Paid time off, Paid Sick and Paid Holidays.
401K plan with up to a 4% matching contribution.
Commitment to Career Development and Advancement.
Employee Recognition Programs
Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!

Pay Range: $90k to $110k Annually
This position will consider remote telework for candidates in the following states:
AZ, CA (outside Los Angeles), CO, FL, GA, ID, IN, KS, KY, MA, MD, ME, NC, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA

#LI-DNI

Maverick Payments is an Equal Opportunity Employer.

Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.

Non-Solicitation from Third Parties: Do not contact Maverick Payments about this position unless you are a job seeker and potential applicant for this position. Do not contact Maverick Payments about other services, products or commercial interests.

Notice to Agency and Search Firm Representatives: Maverick Payments is not accepting unsolicited resumes from agencies and/or search firms for this or other job postings. Resumes submitted to any Maverick Payments employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Maverick Payments. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.

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Refine Your Search

Program Support Manager jobs

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