Top 3672 Program Support Representative Jobs in Orange, CA

Call Center Representative II
TaxRise —Irvine, CA
- $24 - $25 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
Product Associate
MSI —Orange, CA
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
Business Process Analyst
MSI —Orange, CA
- $71,000 - $85,000 a year
- Full-time
- English
- Mid-level
- Math
- Disability insurance
- Health insurance
Office Specialist Senior, Maintenance Resource Managemnt
OCTA —Orange, CA
- $29.89 - $41.13 an hour
- Full-time
- 5 years
- Mid-level
- Office
Travel Logistics Representative
Disney Experiences —Orange, CA
- $72,000 - $96,500 a year
- Mid-level
- Continuous improvement
- Travel
- Health insurance
9d
Claims Representative (IAP) - Workers Compensation Training Program (On-Site Orange, CA)
Sedgwick —Orange, CA
- Office
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Disability insurance
6d
Project Coordinator
Coast Community College District —Orange County, CA
- $26 - $30 an hour
- Mid-level
- US work authorization
- Organizational skills
- Health insurance
Assistant Project Manager
Coast Community College District —Orange County, CA
- $35 - $40 an hour
- Mid-level
- US work authorization
- Health insurance
Billing Representative, Mental Health
CHOC Children's —Orange, CA
- $23.00 - $34.54 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
10d
Administrative Clerk, Part-Time (Assessment Office)
Rancho Santiago Community College District —Santa Ana, CA
- $31.45 - $40.14 an hour
- Part-time
- Bilingual
- Background check
- Word processing
Claims Representative (IAP) - Workers Compensation Training Program, Long Beach, CA
Sedgwick —Long Beach, CA
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Disability insurance
9d
HR Representative
Parker Hannifin Corporation —Irvine, CA
- $69,500 - $101,350 a year
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Project Specialist
Coast Community College District —Orange County, CA
- $22 - $24 an hour
- Mid-level
- US work authorization
- Health insurance
Associate Director
Sisters of St. Joseph of Orange —Orange, CA
- $70,304.00 - $101,200.32 a year
- Full-time
- School experience
- 5 years
- Education
Associate Sales Representative - Orange County - Craniomaxillofacial
Stryker —Irvine, CA
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Operating room
- Health savings account
- AD&D insurance
BUSINESS TAXES REPRESENTATIVE
CA Department of Tax and Fee Administration —Orange County, CA
- $4,470 - $6,924 a month
- Online Application
- Hybrid work
- Mid-level
- Office
- Travel
- Free parking
- Paid holidays
7d
Project Assistant
Coast Community College District —Orange County, CA
- $18 - $20 an hour
- Mid-level
- US work authorization
- Health insurance
Customer Service Representative
Veritiv —Fullerton, CA
- $56,300 - $92,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
Representative III, Volunteer Recruitment
American Red Cross —Santa Ana, CA
- $70,304 - $77,000 a year
- Full-time
- Microsoft Outlook
- Sales
- 5 years
- Paid holidays
- Disability insurance
Program Specialist
Project Youth OC —Santa Ana, CA
- From $22 an hour
- Full-time
- Background check
- Caregiving
- Office
- 403(b) matching
- Paid holidays
Quick Apply

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Call Center Representative II

TaxRise -
Irvine, CA

Quick Apply

Job Details

Full-time
$24 - $25 an hour

Benefits

Paid training
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Referral program

Qualifications

Caseload management
Managing clients in a customer support role
CRM system proficiency
Escalation handling
Client interaction via phone calls

Full Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

At TaxRise, we help individuals and families navigate some of the most stressful financial moments of their lives. As a Call Center Representative II, you won't just answer calls — you'll be a steady, knowledgeable guide helping clients move forward with clarity and confidence.

If you thrive in a fast-paced environment, enjoy structured problem-solving, and take pride in delivering high-quality service, this role offers both purpose and strong earning potential.

This position is 100% onsite in Irvine, CA

HOW YOU'LL BE REWARDED

Base Pay: $24.00 – $25.00 per hour

Average Monthly Bonus: $700 – $1,300

Top performers earn the equivalent of $26.00 – $35.00 per hour

Full-time | 40 hours per week. Occasional overtime may be required based on business needs.

WHAT YOU'LL DO

Serve as the Primary Client Point of Contact

Manage a high volume of inbound client calls with professionalism and confidence
Strive for first-call resolution whenever possible while ensuring accuracy and compliance
Deliver service that contributes to strong customer satisfaction outcomes
Respond to client emails, text messages, and occasional live chats within service level expectations
Provide clear guidance regarding required documentation and next steps
Demonstrate empathy while maintaining structure and call control

Drive Document Collection & Case Progress

Proactively request tax-related and financial documentation
Review submitted documents for completeness and internal compliance standards
Identify missing information and follow up with urgency

Ensure all materials are properly uploaded and organized in our CRM

Maintain Accurate Case Records

Document all interactions thoroughly in our CRM system
Track open communication tickets and ensure timely resolution
Collaborate cross-functionally with case managers and internal teams

Escalate Appropriately

Recognize when an issue requires additional support

Partner with leadership or other departments to ensure proper resolution

WHAT YOU'LL NEED TO HAVE

3-5 years of experience in customer service, client support, call center
Comfortable handling high call volume in a structured environment
Focused on resolving client needs efficiently while maintaining service quality
Strong written and verbal communication skills
Experience working within a CRM or ticketing system
Organized, detail-oriented, and process-driven
Able to manage follow-ups and multiple open cases simultaneously

Experience in tax services, document processing, loan processing, or financial services is a plus but not required. Training will be provided.

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Pay: $24.00 - $25.00 per hour

Expected hours: No less than 45 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Program Support Representative jobs in Orange, CA

Call Center Representative II

Product Associate

Business Process Analyst

Office Specialist Senior, Maintenance Resource Managemnt

Travel Logistics Representative

Claims Representative (IAP) - Workers Compensation Training Program (On-Site Orange, CA)

Project Coordinator

Assistant Project Manager

Billing Representative, Mental Health

Administrative Clerk, Part-Time (Assessment Office)

Claims Representative (IAP) - Workers Compensation Training Program, Long Beach, CA

HR Representative

Project Specialist

Associate Director

Associate Sales Representative - Orange County - Craniomaxillofacial

BUSINESS TAXES REPRESENTATIVE

Project Assistant

Customer Service Representative

Representative III, Volunteer Recruitment

Program Specialist

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