Who We Are
C Space is the leader in online communities — having defined and redefined them for 25 years. We create vibrant hubs of customer insights and put our clients on a first-name basis with their customers. Now part of the Escalent Enterprise, along with Hall & Partners, this is a great time to join C Space due to an expanded offering and broadened client base.
Who You Are
You are a high-output problem solver who thrives in a fast-paced environment. You’re at your best when juggling several active projects and a broad set of internal stakeholders, keeping track of constantly shifting priorities without dropping details.
You bring structure to chaos and have a clear system (spreadsheets, trackers, notes) to manage a high volume of information and ensure nothing falls through the cracks. You are known for your attention to detail, speed, and follow-through. You bring rigor and precision to everything you do, whether it’s managing data, coordinating teams, or crafting communications.
You communicate effectively with people at all levels and adapt your style depending on the audience. You are proactive and comfortable reaching out across teams to get what you need. You don’t wait to be told what to do; you identify issues, propose solutions, and move things forward, knowing when to act independently and when to pull in senior stakeholders.
You’re energized by solving operational problems and are adept at making practical tradeoffs to balance competing needs across people, projects, and timelines. You have a commercial mindset and are always looking for ways to improve operational efficiency, support profitability, and enhance the team experience. You demonstrate a strong curiosity, a willingness to learn, and comfort experimenting with new tools and ways of working.
This role is ideal for someone who enjoys coordinating people, projects, and logistics at scale, likes working behind the scenes to keep things running smoothly, and thrives in a fluid, fast-paced environment.
What You’ll Do
This role sits at the center of our Communities Delivery team, supporting both resourcing/staffing and project coordination across a ~70-person team.
This is a high-volume, execution-focused role. You will own day-to-day staffing coordination and play a key role in keeping projects organized and moving forward internally across enterprise client account teams.
The salary range for this position is $60,000–$65,000. If this range is not the right fit, please consider our other openings.
Responsibilities
Resourcing & Staffing (Communities Delivery) – 75%
- Own day-to-day staffing coordination across multiple client teams, ensuring the right people are allocated to the right work.
- Identify available resources, propose solutions to staffing gaps, and proactively enable and coordinate staffing shifts by working directly with team members and leaders.
- Partner with leadership to support decisions that balance client and employee needs, team capacity, and business priorities (e.g., revenue goals, margin improvement strategies, and growth priorities).
- Oversee freelancer coordination, including assignments, budget tracking, and performance feedback in partnership with leadership.
- Maintain accurate trackers for hours, budgets, and margins with exceptional attention to detail.
- Identify, test, and implement process improvements and new systems to enhance efficiency and effectiveness in staffing and coordination.
- Handle confidential staffing and performance information with discretion.
Project Management (Communities Delivery Client Teams) – 25%
- Support internal project teams by coordinating timelines, deliverables, and team communication.
- Track project timelines, budgets, and other key documentation; help ensure projects stay on track by monitoring progress, flagging risks, and following up on next steps.
- Assist with project setup, resourcing alignment, and onboarding of new team members.
- Anticipate roadblocks and support project leads in proactively adjusting plans to meet client deadlines as priorities shift.
- Identify efficiencies and opportunities for improvement in how the team collaborates internally and with other parts of the business (including client teams, sales, and operational partners).
Qualifications
- 1-3 years of experience in coordination-heavy roles, such as staffing/resource coordination, traffic management (agency), or project coordination or executive support in a fast-paced professional services environment.
- Demonstrated ability to manage a high volume of work (multiple projects, stakeholders, and deadlines simultaneously).
- Strong attention to detail and rigor in maintaining accurate, up-to-date data and documentation.
- Excellent judgment in knowing when to act independently vs. when to escalate.
- Strong verbal and written communication skills: clear, confident, and adaptable for different audiences, both internal and external.
- Comfortable using multiple communication platforms: phone, video, in-person, chat, email, SharePoint.
- Ability to multitask and manage competing priorities, make informed trade-offs, and communicate decisions effectively.
- Energized by problem-solving and working in a fast-paced environment where priorities shift regularly.
- Experience with project management or resource management software is beneficial but not required; willingness to learn is key.
Benefits and Culture
- Work closely with senior leadership across the Communities Delivery team to gain visibility into how staffing decisions impact business performance and team development. Opportunity to grow into broader project management responsibilities over time, if interested.
- Medical, Dental, and Vision Insurance — large national carriers (domestic partner coverage included)
- 401(k) with Company Match — no vesting period; bi-weekly contributions
- Flexible PTO — encouraged to take at least 3 weeks of true vacation time
- Paid Parental Leave
- 12 Paid Company Holidays
- Hybrid/Virtual Work — virtual-first workforce with employees in most states
- Salary range for this role: $60,000–$65,000
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status.
