Job Description:
Join us as a Customer Project Specialist and take the lead on delivering customer projects that make a real difference. You'll manage everything from planning through execution, ensuring every project is delivered on time, on budget, and to the highest standards.
This position is accountable for managing large customer engineered to order projects in the Water/Wastewater Market Segment to ensure the customer receives the best sales service possible and Schneider Electrics sales opportunities are maximized.
The dollar value of Customer projects can exceed millions of dollars. The project scope typically incorporates complex equipment and can extend over multiple years. The position takes ownership for the customer as the primary order management contact at Schneider Electric. This includes initiating, planning, executing, controlling and closing of customer projects/programs. Individual in this position confirms customer requirements, which includes drawings, specifications, job site requirements, Bill of Material alignment with specifications & clarify exceptions. Manages complete job process from order preparation, thru manufacturing release, product shipment, post shipment support and financial reconciliation. This position is the primary order management contact for the customer. As such, this position is critical to customer satisfaction, profitability & future business potential.
What will you do?
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Partner with Field Sales or higher level project managers to validate the project’s statement of work and contract terms with the customer.
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Responsible for validating the project schedule for executing the customer’s project order.
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Update project plan throughout the life of the project with the customer as a means to validate the progress of the project and changes as a result of customer or internal scope or performance adjustments.
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Monitor the execution of the customer’s project order. This includes verifying the appropriate execution of the project plan; typically through manufacturing plants, field services, and engineering services.
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Monitor and control the performance of the customer’s project through its lifecycle. Key activities include task completion verification, project team monitoring, schedule reporting, issue resolution, and contract administration.
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Accountable for leading the closeout of the customer’s project. Activities include financial reconciliation, verification of job site equipment arrival, installation, start-up, and training support completion.
What are the key skills we are looking for?
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Project Management — intermediate level; coordinating resources, timelines, and deliverables across complex customer projects
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Analytical Thinking — intermediate level; assessing project data to inform decisions and identify improvement opportunities
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Communication — intermediate level; facilitating clear dialogue with customers, teams, and stakeholders throughout project lifecycles
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Customer Orientation — intermediate level; ensuring project outcomes align with customer expectations and business goals
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Decision Making — intermediate level; making informed choices within established policies to keep projects on track
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Operational Efficiency — intermediate level; streamlining processes to reduce costs while maintaining quality standards
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Prioritization — intermediate level; balancing competing demands across multiple projects and stakeholder needs
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Risk Management — intermediate level; identifying and mitigating project risks to protect timelines and budgets
What qualifications will make you successful?
Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.
- Engineering degree, or equivalent experience
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Experience in the water wastewater industry.
- Product knowledge including medium and low voltage electrical distribution and control equipment
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Experience using Q2C, SE Advantage, Bridge Front Office and other business systems.
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Ability to coach and guide team members through complex challenges and escalated issues
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Comfort working independently while maintaining adherence to quality and compliance standards
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Strategic thinking that connects project execution with broader business objectives
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Strong relationship-building skills that create trust with customers and internal partners
(External) English Qualifications:
What's in it for me?
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Lead meaningful projects that directly impact customer success and organizational performance
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Work with diverse teams across technologies and geographies in a collaborative environment
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Grow your career with opportunities to expand your expertise and leadership capabilities
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Be part of a team that values quality, innovation, and continuous improvement
Ready to drive project excellence? We'd love to hear from you!
Local Benefits (English):
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
(External) English Company Boiler Plate:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
