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Field Trainer Specialist
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Field Trainer Specialist

NTI Connect LLC -
Mesa, AZ

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
On-the-job training
Vision insurance

Qualifications

Employee onboarding
Data center experience
Coaching
E-learning (training delivery method)
Fiber optic network
Production safety compliance
Mid-level
Microsoft Office
Quality control experience within construction industry
Needs assessment for curriculum design
Quality control audit
Teaching technology education
Quality assurance audits
Corporate training program coordination
One-on-one student support
Content development
Instructor-led training (training delivery method)
Educational program evaluation
Training outcomes evaluation for professional development
Developing new training programs
Managing projects
New hire orientation
Construction experience
Quality audits
Quality control communication
Onboarding process management
One-on-one instruction
2 years
Remote training
Communication skills

Full Job Description

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open-door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. If you are a Lead, Foreman, or higher and are looking to help others learn and grow in their careers, you've come to the right place!

Job Summary:

The Field Trainer is responsible for managing training activities within the assigned territory while ensuring compliance with all safety standards and company procedures. This role supports employee growth by promoting performance development, coordinating training opportunities, identifying training needs, and collaborating with training directors, managers, and jobsite leadership.
The Field Trainer will work closely with the jobsite foreman to determine daily tasks while providing hands-on instruction to apprentices and less experienced personnel. This includes teaching proper work techniques, reinforcing safe work practices, and supporting overall jobsite production. The Field Trainer will report directly to the assigned jobsite and assist with the field operations while actively training employees.
The Field Trainer will provide Quality Control audits and observations through internal documentation for visibility into the quality of work performed and the corrective actions needed to resolve poor workmanship.

Job Duties and Responsibilities:

Support new-hire onboarding by partnering with leaders to develop, maintain, and execute training matrices and departmental onboarding plans aligned to jobsite requirements alongside:

Deliver training content through in-person, virtual, and digital learning formats to support a variety of operational and learner needs.
Partner with the Training, Safety, and Quality team, field leaders, and operational leaders to prioritize training initiatives where they will have the greatest impact.
Conduct training needs assessments and deliver targeted instruction to address performance gaps, strengthen technical proficiency, and support successful employee onboarding.
Evaluate training effectiveness and collaborate with leadership to ensure programs meet operational objectives and employee development goals.
Maintain strong working knowledge of telecom and fiber industry terminology, field equipment, and core jobsite functions.
Demonstrate proficiency with field testing equipment, including OTDR and OLTS, and apply that expertise in training and skills evaluation.
Provide technical guidance to assess hands-on performance, reinforce best practices, and improve field readiness.
Support new employees in acclimating to company culture while progressing through key technical training and development milestones.
Provide one-on-one coaching to build employee confidence, strengthen technical capability, and support successful completion of training objectives.
Collaborate with internal learning partners to support training design, delivery, documentation, and administration as needed.
Promote and reinforce best practices that support quality workmanship, network integrity, safety, and operational excellence.
Provide regular updates on trainee progress, performance evaluations, and completed work to appropriate leaders and stakeholders.
Support field teams by delivering practical, jobsite-aligned training that addresses current operational needs and workforce gaps.
Provide structured on-the-job training for new hires and less experienced technicians to accelerate skill development and improve field performance.

Job Knowledge, Skills, and Abilities:

Ability to travel to various job sites to provide in-person training when necessary.
Self-starter and proven problem solver.
Proficient in fiber optic and telecommunication infrastructures and data center construction.
Strong project management skills.
Proven critical thinking skills.
Clear and concise written and verbal communication skills.
Advanced MS office skills.

Education and Experience:

Minimum 5 years Telecom field experience preferred with a focus in fiber optics.
Minimum 2 years experience implementing scalable and valuable learning solutions to a growing and changing workforce.

Physical Requirements:

Ability to sit and stand for extended periods of time.
Ability to lift to 20 pounds at once regularly.

NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.

EEOC-Minority/Female/Disability/Veteran

National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.

The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned..

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