Top 136 Provider Network Csr Jobs

Inbound Call Center Representative
AnswerNet Remote —Remote
- $16 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Customer Service - Work at Home
ibex Limited —Hampton, VA
- Remote
- Entry level
- Paid training
- Health insurance
Consumer Support Representative (Part Time)
Rollick, Inc —Remote
- Part-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
- On-the-job training
- Work from home
Quick Apply
9d
Marketing CSR Coordinator
Colonial Electric Supply —King of Prussia, PA
- Full-time
- Continuous improvement
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
Quick Apply
8d
System and Network Administrator (Temporary)
County of Santa Barbara —Santa Barbara, CA
- $47.15 - $62.34 an hour
- Temporary
- Background check
- Basic math
- System design
- Health savings account
- Paid holidays
Tier 1 Help Desk Technician
Iron Bow Technologies —Herndon, VA
- $22 - $27 an hour
- Full-time
- Mid-level
- Office
- Travel
Quick Apply
MPN Concierge Agent
One Call —Remote
- $17.50 - $25.35 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Disability insurance
- Health insurance
2d
Ocean Imports CSR - CA
De Well Container Shipping Inc —Bell Gardens, CA
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Customer Service Rep (CSR) - Behavioral Health
Rushford —Middletown, CT
- Full-time
- Mid-level
- Residential
- Administrative experience
Quick Apply
Client Service Representative
Venbrook —Irvine, CA
- Up to $33.65 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Customer Support Representative
Alyrica Networks Inc —Philomath, OR
- $18 - $26 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Typing
- Paid training
- Health insurance
Quick Apply
Customer Service Representative (Central Region)
Essentra —Flippin, AR
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid time off
Customer Service Representative (Atlantic Region)
Essentra —Flippin, AR
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid time off
Dispatcher/ Customer Service Representative
Pulse Final Mile —Tracy, CA
- $20 - $22 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- In-person
- Health insurance
- Dental insurance
Quick Apply
9d
Client Service Coordinator
Ameriserve International, Inc. —Council Bluffs, IA
- $21.13 - $23.13 an hour
- Full-time
- 18 years or older
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
Pediatric Nurse Practitioner or Physician Assistant, Otolaryngology
Nemours —Salisbury, MD
- Online Application
- RN License
- BLS Certification
- Outpatient experience
- Wellness program
- 403(b) matching
Pediatric Nurse Practitioner or Physician Assistant, Neurosurgery
Nemours —Wilmington, DE
- Full-time
- Surgery
- Patient monitoring
- RN License
- Wellness program
- 403(b) matching
6d
Manager of Pediatric Acute Care Nurse Practitioners and Physician Assistants - Cardiac Center
Nemours —Wilmington, DE
- Online Application
- Management
- RN License
- BLS Certification
- Health insurance
- Dental insurance
2h
RN Manager Surgery
Spotsylvania Regional Medical Center —Fredericksburg, VA
- $100,755.20 - $151,112.00 a year
- Full-time
- Surgery
- Bachelor of Science
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
PRN Nurse Practitioner (NP)
Interim HealthCare Staffing —North Charleston, SC
- $60 an hour
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
2d

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Inbound Call Center Representative

AnswerNet Remote -
Remote

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Referral program

Qualifications

Customer relationship building
Interpersonal skills
Phone communication
Call center experience
Computer literacy
English
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Attention to detail
Customer engagement
Customer relationship management
Emotional safety support
Telecommunications headsets
Typing
Client interaction via phone calls
Customer data entry

Full Job Description

About the Position:
AnswerNet is looking for remote, quality, and customer experience-oriented, enthusiastic team members to support a leading provider of low-cost wireless services operating on the nation’s largest and most reliable network. In this role, you will utilize your expert product and company knowledge to deliver a “wow” factor!

Position Overview: Customer Service Representatives (CSR) will assist our customers by owning the customer’s journey, handling inquiries and concerns, and seeing them through to resolution. The primary responsibilities include handling inbound and outbound customer calls, and providing effective solutions that meet their current and future needs. Additionally, the representative will collaborate with other CSRs and leadership to enhance customer service delivery. CSRs will make and place calls to and from customers using a PC-based softphone with a headset. Our ideal candidates are empathetic, patient, professional, and passionate communicators. Our most effective CSRs are technically savvy, eager to continually learn and improve their skills. A paid training program will equip you with the knowledge necessary to effectively assist customers.

Responsibilities include, but are not limited to:

Primary role is to assist customers on inbound/outbound calls, providing accurate and satisfactory answers to customer inquiries.
De-escalate situations involving dissatisfied customers, offering assistance and support.
Guide callers through basic troubleshooting, website navigation, and product or service use.
Review customer accounts and provide updates and information on billing, shipping, warranties, and other account-related matters.
Collaborate with other CSRs and leadership to improve customer service.
Become fully trained and maintain a complete understanding of the call handling processes, procedures, and call requirements.
Document all call activity accurately in systems with complete and thorough notes.
Attend all training sessions.
Requirement to diligently log into the UKG system, Contact Center tools, and websites as required.

CSR Skills/Qualifications:

Must possess excellent written and verbal communication skills.
Have a high level of compassion for callers, have the skill to use key phrases to show empathy, and a desire to de-escalate distressed callers.
Must have strong interpersonal skills to enable smooth conversation flow with customers, using active listening.
Must learn and maintain knowledge of customer relationship or customer service practices, mistake-free.
Flexibility in role/job function changes and shift to meet customer needs and requests.
Skilled at typing, data capture, and entry using proper grammar and correct spelling.
Must be able to multitask, manage time properly and effectively, and work independently.
Must be able to adapt to different situations and individuals.
Willing and able to work 8-hour shifts using a computer with keyboard, using two monitors, and a headset with a microphone.
Must be comfortable handling back-to-back calls in a fast-paced atmosphere.
Be dedicated to working the schedule provided. Absences are not tolerable.
Must be acceptable to have calls/screens monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to ensure call quality exceeds the client's needs.
Must be capable of reading from scripts.
Pre-Hire Assessments include, but are not limited to, passing a typing, spelling, grammar, listening, and comprehension test.

Technical Requirements:

A Windows PC is required, running Windows 10 or 11 (no MacBooks or Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Hours of Operations / Schedules:

12:00 AM – 10:00 PM Eastern Prevailing Time, Monday through Friday; Saturdays and Sundays 10:00 AM – 7:00 PM Eastern Prevailing Time
40 hours per week is required. Schedules are subject to change based on the client’s needs.
Paid 15-minute breaks are provided for 4-hour shifts
30-minute unpaid lunches

Language:

English as a primary language

Experience/Job Requirements:

At least 1 year of work experience in a call center/customer service environment is required.
Knowledge of customer service practices and principles.
Passion for delivering great customer service.
Solid problem-solving and troubleshooting skills.
Ability to multitask with attention to detail and accuracy.
High School Diploma or equivalent is required.
Applicants must type a minimum of twenty-five (25) words per minute.
Applicants must have a quiet place to work with no interruptions.
Applicants must successfully pass a 7-year background/criminal check.
Applicants must agree to and sign compliance documents.
Other requirements may vary as determined by management.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Pay: $16.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance
Work from home

Application Question(s):

For placement purposes, what state do you reside in?
Do you have the following equipment to work efficiently from home in a quiet, dedicated work or office space?
A Windows PC is required, running Windows 10 or 11 (no MacBooks, Chromebooks or virtual machines)
8 GB of RAM, minimum DDR4 or DDR5
Quad-core processor, minimum
USB wired headset
Wired internet connection with a minimum internet speed of 80/15
Cannot use satellite, hotspots, MIFI devices, wireless AC wall plug-in extenders, repeaters, boosters, and/or pods
Dual monitors

Education:

High school or equivalent (Required)

Experience:

Call center: 1 year (Preferred)
Computer literacy: 2 years (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

Provider Network Csr jobs

Inbound Call Center Representative

Customer Service - Work at Home

Consumer Support Representative (Part Time)

Marketing CSR Coordinator

System and Network Administrator (Temporary)

Tier 1 Help Desk Technician

MPN Concierge Agent

Ocean Imports CSR - CA

Customer Service Rep (CSR) - Behavioral Health

Client Service Representative

Customer Support Representative

Customer Service Representative (Central Region)

Customer Service Representative (Atlantic Region)

Dispatcher/ Customer Service Representative

Client Service Coordinator

Pediatric Nurse Practitioner or Physician Assistant, Otolaryngology

Pediatric Nurse Practitioner or Physician Assistant, Neurosurgery

Manager of Pediatric Acute Care Nurse Practitioners and Physician Assistants - Cardiac Center

RN Manager Surgery

PRN Nurse Practitioner (NP)

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