Top 339 Public Programs Supervisor Jobs

Customer Service Representative - II
Digital Axis, LLC —Remote
- $18 - $24 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Residential
Quick Apply
23h
REGISTERED NURSE, CORRECTIONAL FACILITY
California Correctional Health Care Services —San Diego County, CA
- $9,985 - $11,903 a month
- Full-time
- Nursing
- Current TB test
- RN License
- Health insurance
- Dental insurance
4h
CUSTODIAN I
Department of Transportation —Humboldt County, CA
- $3,326 - $4,578 a month
- Full-time
- Laboratory
- Office
- Driver's License
4h
Traffic Control Flagger
Flagger Force, LLC —Saint Petersburg, FL
- $16.50 - $19.30 an hour
- Weekends as needed
- 18 years or older
- Construction site
- Ability to walk for extended periods
- Fuel card
- Paid holidays
Quick Apply
4h
Human Resources Assistant
Virginia Department of Health —Chesapeake, VA
- $53,245 - $56,325 a year
- Full-time
- Office
- Administrative experience
- Military encouraged
- Paid holidays
- Health insurance
4h
Greenhouse Technician - Per Diem - Flexible
Intandem —Niagara Falls, NY
- $17 - $20 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- High school diploma or GED
Quick Apply
4h
Visitor Experience Lead
Franklin Park Conservatory and Botanical Gardens —Columbus, OH
- $18 an hour
- Weekends as needed
- Public speaking
- Mid-level
- Organizational skills
- AD&D insurance
- Disability insurance
4h
ENVIRONMENTAL SPECIALIST I - 64028394
The State of Florida —Fort Myers, FL
- $40,000 - $42,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- Writing skills
- Paid holidays
- Dental insurance
4h
CENTRAL OFFICE MAIL SERVICES SUPERVISOR - 55000833
The State of Florida —Tallahassee, FL
- $47,685.17 - $61,373.47 a year
- Microsoft Outlook
- Word processing
- Writing skills
- Paid holidays
- Health insurance
4h
Security Officer - Driver Patrol
Allied Universal —Normal, IL
- $19 an hour
- Part-time
- 18 years or older
- CPR Certification
- Customer service
- Paid training
- Opportunities for advancement
Quick Apply
4h
Security Officer Site Patrol
Allied Universal —Cleveland, OH
- $16 an hour
- Full-time
- 18 years or older
- Hospital
- Pass drug screening
- Paid training
- AD&D insurance
Quick Apply
4h
Site Supervisor
Allied Universal —Austin, TX
- $34.84 an hour
- Overtime
- 18 years or older
- Military
- Research
- Paid training
- Health insurance
Quick Apply
4h
Armed Security Officer Patrol Driver
Allied Universal —Windsor, NC
- $21.50 an hour
- Part-time
- Military
- Pass drug screening
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
4h
Licensed Vocational Nurse (LVN)
Belmont-Redwood Shores School District —Belmont, CA
- $31.70 - $36.71 an hour
- Part-time
- School experience
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
4h
Operations Leader (Solutions and PAs)
U.S. Bank National Association —Oshkosh, WI
- $133,365 - $156,900 a year
- Full-time
- 5 years
- Office
- Analysis skills
- Paid holidays
- Disability insurance
4h
Profee Coder Primary Care
Banner Health —Phoenix, AZ
- $23.16 - $34.74 an hour
- 8 hour shift
- Remote
- Anatomy knowledge
- Surgery
- Primary Care
4h
School Secretary I
Warren County Public Schools —Bowling Green, KY
- Computer literacy
- Writing skills
- Research
5h
Driver I
Aviagen North America —Longview, TX
- Weekends as needed
- Basic math
- CDL A
- High school diploma or GED
- AD&D insurance
- Paid holidays
5h
Site Security Manager
Securitas Security Services —Atlanta, GA
- Full-time
- 18 years or older
- Pass drug screening
- English
- Paid holidays
- Disability insurance
5h
Teller Service Representative Slidell 5202
Keesler Federal Credit Union —Slidell, LA
- $17.48 an hour
- Microsoft Excel
- Microsoft Outlook
- High school
- Disability insurance
- Health insurance
5h

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Customer Service Representative - II

Digital Axis, LLC
Remote

Quick Apply

Job Details

Seasonal | Full-time
$18 - $24 an hour
23 hours ago

Qualifications

Customer communication
Teamwork
Managing teams in a customer support role
Team leadership
Coaching
English
Talent development
Frontline customer support management
Team development
Mentoring
CRM system proficiency
Call center management
Technical Proficiency
Time management

Full Job Description

Emergency Response Supervisor (Remote) – FEMA Contact Center

Company: Digital Axis LLC
Location: 100% Remote (U.S.)
Employment Type: Full-Time, Temporary/Seasonal
Positions Available: 4

About the Position

Digital Axis LLC is seeking experienced Emergency Response Supervisors to support the FEMA Disaster Contact Center. This is a full-time, remote supervisory role responsible for leading a team of Contact Center Agents who assist disaster survivors during federally declared emergencies.

The ideal candidate is an experienced call center leader who thrives in a fast-paced environment, enjoys coaching and developing employees, and is committed to delivering exceptional customer service while meeting contractual performance standards.

This is a temporary seasonal surge position supporting FEMA operations.

Compensation & Benefits

Full-Time (40 hours per week)
100% Remote
Pay is based on the applicable Service Contract Act (SCA) Customer Service Representative II wage determination for the employee's county of residence.
An additional $5.09 per hour is provided toward SCA Health & Welfare benefits, in accordance with the Service Contract Act.
Overtime may be available based on operational needs.

Key Responsibilities

Supervise the daily operations of a team of Contact Center Agents.
Monitor employee attendance, productivity, and performance in accordance with company policies.
Coach, mentor, and develop team members to achieve performance and quality objectives.
Conduct regular performance reviews and provide timely coaching and feedback.
Address performance issues and implement corrective actions when necessary.
Handle escalated customer inquiries and provide guidance to team members.
Ensure all contractual performance metrics and customer service standards are consistently met.
Lead team meetings and communicate policy updates, operational changes, and important information.
Promote a positive, professional, and collaborative work environment.
Maintain knowledge of FEMA program updates, internal procedures, and operational requirements.
Support management with reporting, scheduling, and other supervisory duties as assigned.

Minimum Qualifications

Associate degree or two (2) to four (4) years of supervisory experience in a contact center or customer service environment.
Previous experience supervising customer service or call center personnel.
Strong leadership, coaching, and employee development skills.
Excellent written and verbal communication skills.
Experience working with CRM systems and multiple computer applications simultaneously.
Strong organizational and time management skills.
Ability to multitask and perform effectively in a fast-paced environment.
Flexibility to work various shifts, including evenings, weekends, and holidays, as required by operational needs.
English language proficiency.

Technical Requirements

Reliable high-speed internet connection.
Quiet, professional home workspace.
Ability to use multiple computer applications simultaneously.
Comfortable navigating various software platforms and web-based systems.

Security Requirements

Applicants must:

Be a U.S. Citizen
Be eligible to obtain and maintain a Public Trust background investigation
Successfully pass required employment screenings

Why Join Digital Axis?

At Digital Axis, you'll play a vital role in supporting FEMA's mission to help communities recover from disasters. We value integrity, teamwork, compassion, and excellence while providing a collaborative environment where employees can make a meaningful impact.

Pay: $18.00 - $24.00 per hour

Work Location: Remote

Quick Apply

Refine Your Search

Public Programs Supervisor jobs

Customer Service Representative - II

REGISTERED NURSE, CORRECTIONAL FACILITY

CUSTODIAN I

Traffic Control Flagger

Human Resources Assistant

Greenhouse Technician - Per Diem - Flexible

Visitor Experience Lead

ENVIRONMENTAL SPECIALIST I - 64028394

CENTRAL OFFICE MAIL SERVICES SUPERVISOR - 55000833

Security Officer - Driver Patrol

Security Officer Site Patrol

Site Supervisor

Armed Security Officer Patrol Driver

Licensed Vocational Nurse (LVN)

Operations Leader (Solutions and PAs)

Profee Coder Primary Care

School Secretary I

Driver I

Site Security Manager

Teller Service Representative Slidell 5202

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