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Sales Support (Temporary)

BibliU -
Vernon, TX

Quick Apply

Job Details

Temporary | Part-time
$10 an hour
10 days ago

Qualifications

Retail customer service procedures
Sales support
Email customer support
Visual merchandising
Shipping and receiving return processing
5 years
Customer order taking
Merchandising
Retail shipping operations
Order preparation
Order shipping
Shelf stocking
Retail merchandising procedures
Order fulfillment receiving
Customer engagement
Shipping and receiving inventory management
Client services experience within retail industry
Merchandising display arrangement
Cleaning
Materials handling
Product placement
Email support
Entry level

Full Job Description

Position Title: Sales Support (Temporary)

Location: Vernon College, 4400 College Drive, Vernon, Texas 76384

Contract Type: Part-Time, Temporary

Working Hours: 15 - 20 hours per week

Pay Rate: $10.00 per hour

About BibliU

BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.

The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.

We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.

Here's what makes our story compelling:

Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.

We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.

Our culture is collaborative, high-growth, and agile. You’ll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.

Position Overview:

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

Key Responsibilities

Customer Service

Engage customers on the sales floor with information, support, and a positive attitude.
Maintain clean, organized, and well-merchandised store displays.
Support customers in person, via phone and email
Manage and fulfil customer orders

Textbook Department

Assist customers in locating and purchasing course materials.
Stock and merchandise textbooks to ensure easy access and visual appeal.
Support daily upkeep and organization to meet sales and service goals.

Shipping & Receiving

Receive and check in incoming merchandise and supplies.
Organize back-stock to ensure efficient restocking of the sales floor.
Prepare and process outgoing shipments, customer orders, and returns.
Must be able to lift up to 40lb unassisted.

Qualifications

Retail or customer service experience preferred but not required.
Ability to work quickly and accurately in a busy environment.
Team-oriented and dependable, with good attention to detail.

Quick Apply

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