Top 15 Quality Assurance Analyst Jobs in Baltimore, MD

IT Business Solutions Quality Analyst
Johns Hopkins University —Baltimore, MD
- $73,300 - $128,300 a year
- Full-time
- Remote
- Background check
- Microsoft Excel
- Research
13d
Contact Center Quality Assurance Analyst
Immersion Consulting, LLC —Annapolis, MD
- High school diploma or GED
- Continuous improvement
- 1 year
Quick Apply
Quality Assurance - QA Analyst II
Bizpro —Owings Mills, MD
- 3 years
- SQL
- Computer networking
Programmer/QA Analyst
Bizpro —Baltimore, MD
- Mid-level
- Windows
Technology Solutions Analyst (Center for Media & Technology Solutions)
Johns Hopkins University —Baltimore, MD
- $37.58 - $65.79 an hour
- Evenings as needed
- Hybrid work
- Background check
- Research
- Mid-level
Quality Control Analyst - Level 2 (Remote)
FEI Systems —Columbia, MD
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply
Jr. Validation Engineer/QA Analyst/ Jr. QA Tester
IT EXCEL LLC —Baltimore, MD
- $55,000 - $58,000 a year
- Computer Science
- Word processing
- Computer literacy
Quick Apply
Quality Assurance Analyst RCM
TridentCare —Sparks, MD
- $45,000 a year
- Full-time
- 5 years
- Writing skills
- Finance
- Paid holidays
- Disability insurance
Senior Quality Assurance Analyst (Tester)
A P Ventures LLC —Columbia, MD
- Remote
- Microsoft Word
- Computer Science
- 5 years
IT Test Lead/Sr. Analyst
Chaney Enterprises —Annapolis, MD
- $50,000 - $90,000 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
Quick Apply
Software Test Engineer (QA Analyst)
AeroVironment —Annapolis Junction, MD
- $83,500 - $208,750 a year
- Urgently hiring
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Health insurance

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IT Business Solutions Quality Analyst

Johns Hopkins University -
Baltimore, MD

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Job Details

Full-time
$73,300 - $128,300 a year
13 days ago

Qualifications

Automation software
BDD
Developing automated testing protocols

Full Job Description

Affiliated Office Address

Baltimore, MD, United States

Requisition ID

121682

Date Created

June 30, 2026

Job Family

Information Systems, IT

Job Subfamily

Applications Development

Job Function

Program Management

Exempt Status

Exempt

Shift Type

Full Time

Schedule

Mon-Fri 8:30am-5:00pm

Worksite

46-MD:JH at Harbor East

Work Modality

Remote: Not on-site or < 10% of hours worked on-site

IT@JH University Information Systems is seeking a Business Solution Quality Analyst (BSQA) who supports University Information Systems by gathering requirements, performing systems analysis, developing test cases, coordinating testing, and creating automated test scripts for enterprise systems, including the Student Information System (SIS), admissions, career services, and related applications. The role supports students, faculty, staff, administrators, and leaders across the university. Work includes ongoing system support, enhancements, and new implementations using tools such as SQL Server, Microsoft Office Suite, JIRA, Confluence, and manual and automated testing tools. The position works independently while collaborating with technical teams, managers, and subject matter experts.

Specific Duties & Responsibilities

(The responsibilities listed below are typical examples of the work performed by this position.

Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.)

Work with sponsors and users to define project scope and objectives. Conduct user interviews for requirements gathering. Analyze business problems and propose appropriate automated solutions, business processes and procedures. Research and recommend system design and enhancements to minimize costs and maximize system use.

Work closely with project managers and project team to provide testing timelines and status as well as requirements gathering.

Create test strategy based on the analysis of design document and requirements.

Design test plans for projects and work with project teams and business partners to obtain approval.

Facilitate integrated testing of business solutions. Create test plans, coordinate testing, data validation sessions and conduct unit and functional testing. Ensure that requirements, design and testing documentation meet department standards.

Generate test scripts and perform test analysis. Test scripts will be manual or automated.

Execute some functional and technical tests according to test plans and scripts, document results, and quickly identify, communicate and/or troubleshooting issues.

Facilitate data governance to ensure responsibilities for content owners are clearly defined and communicated. Work with vendors to resolve problems, as needed.

Report test results and metrics to management and team in timely manner.

Define test cases, scripts and corresponding data sets.

Manage and execute test preparation activities with minimal supervision.

Perform test execution and defect tracking (if applicable).

Learn, support, maintain and train users on testing tools.

Identify other uses and expansion of the tool sets.

Write business cases, business requirements, develop functional specs and functional prototypes.

Evaluate client needs for quantitative analysis and participate in creating and articulating relevant solutions.

Communicate and collaborate with data analysts, technical developers and architects on business requirements for ongoing business intelligence initiatives and enhancements to existing systems.

Facilitate meetings, create status reports and communicate with stakeholders or business users, under guidance.

In Addition to the Duties Described Above

Perform functional, regression, integration, user acceptance, cross-browser, accessibility, and BDD-based testing.

Create, maintain, and execute automated test scripts.

Document, track, and validate defects using tools such as JIRA.

Coordinate testing with stakeholders, developers, project managers, and subject matter experts.

Use SQL Server to validate data, troubleshoot issues, and support testing.
Use SQL Server Report Services to create reports.
Maintain requirements, testing, and process documentation in Confluence or similar tools.

Support system implementations, enhancements, upgrades, and configuration changes. Recommend improvements to testing processes, automation coverage, and QA practices.

Minimum Qualifications

Bachelor's Degree.
Five years of related experience preferably within testing and business requirement gathering.
Experience with automated testing tools such as Selenium, Playwright, Cypress, TestComplete, Katalon, or similar tools.

Experience with BDD tools or frameworks such as Cucumber, Reqnrol, Behave, or Gherkin-based testing.

Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Experience with cross-browser testing tools such as BrowserStack, Sauce Labs, or LambdaTest.
Experience with accessibility testing tools or standards, including WCAG 2.X, Section 508, WAVE, axe, JAWS, or NVDA.
Experience in business analysis, quality assurance, systems analysis, software testing, or related technology support.
Experience with requirements gathering, test planning, test case development, defect tracking, and user acceptance testing.
Experience with Student Information Systems, higher education enterprise systems, or higher education business processes.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio.
Experience with Jira and Confluence Experience with Microsoft SQL Server for data validation, troubleshooting, or testing support and with SQL Server Reporting Services.
Experience with AI coding agents or AI-assisted testing/development tools.
Familiarity with Agile, Scrum, Kanban, or similar methodologies.
Strong analytical, problem-solving, communication, organizational, and collaboration skills.

Classified Title: Business Solution Analyst
Job Posting Title (Working Title): IT Business Solutions Quality Analyst
Role/Level/Range: ATP/04/PE
Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: Mon-Fri 8:30am-5:00pm
FLSA Status: Exempt
Location: Remote
Department name: IT@JH University Information Systems
Personnel area: University Administration

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Apply Now

Refine Your Search

Quality Assurance Analyst jobs in Baltimore, MD

IT Business Solutions Quality Analyst

Contact Center Quality Assurance Analyst

Quality Assurance - QA Analyst II

Programmer/QA Analyst

Technology Solutions Analyst (Center for Media & Technology Solutions)

Quality Control Analyst - Level 2 (Remote)

Jr. Validation Engineer/QA Analyst/ Jr. QA Tester

Quality Assurance Analyst RCM

Senior Quality Assurance Analyst (Tester)

IT Test Lead/Sr. Analyst

Software Test Engineer (QA Analyst)

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