Top 112 Quality Assurance Manager Jobs in Norcross, GA

Quality Assurance & Quality Improvement (QA/QI) Manager
The Progress Place —Norcross, GA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Master's degree
- Supervising experience
- Bachelor's degree
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QA Manager
Ventura Foods —Duluth, GA
- Full-time
- Bachelor of Science
- Bachelor's degree
- Computer skills
Manager, Quality Assurance
Abbott Laboratories —Atlanta, GA
- $99,300 - $198,700 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Mentoring
- Health insurance
FSQA Supervisor – Food Manufacturing
Rising Staff —Atlanta, GA
- $80,000 a year
- Overnight shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Quality and EHS Manager (min. 5 years exp)
Company confidential —Kennesaw, GA
- $80,000 - $90,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
21h
Quality Assurance Supervisor
Biosource Recruiting —Atlanta, GA
- Mid-level
- Team management
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FSQA Manager
Manpower Engineering —Norcross, GA
- $100,000 - $120,000 a year
- Full-time
- Bachelor's degree
- Senior level
- Leadership
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Quality Control Manager (QCM), Federal Construction
Elite Recruiting & Consulting Services —Atlanta, GA
- Full-time
- Construction site
- 5 years
- Driver's License
- Health insurance
- Paid time off
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Quality Assurance Manager
F2 Technology —Atlanta, GA
- $50 - $55 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
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8d
Manager, Quality Assurance
GoToFoods —Atlanta, GA
- Mid-level
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Business Quality Manager - Brita
The Clorox Company —Alpharetta, GA
- $109,400 - $258,500 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- Senior level
- Health insurance
- Adoption assistance
QA Manager
VENTURA FOODS LLC —Duluth, GA
- Full-time
- Bachelor of Science
- Bachelor's degree
- Computer skills
Senior Quality Manager
Zimmer Biomet —Atlanta, GA
- $130,000 - $160,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Wellness program
8d
Software QA Manager
Primerica —Duluth, GA
- $110,000 - $135,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Health savings account
- Disability insurance
Quality Assurance Manager
CorDx —Chamblee, GA
- Full-time
- 7 years
- Master's degree
- Analysis skills
- Health insurance
- Paid time off
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QA Lead
GCH Technologies —Atlanta, GA
- $130,000 - $165,000 a year
- Spanish
- 5 years
- Pass drug screening
- Paid parental leave
- Health savings account
Regional Quality Manager
Veritiv —Atlanta, GA
- Full-time
- Mid-level
- Health savings account
- AD&D insurance
Quality Manager
FULGENT THERAPEUTICS LLC —Alpharetta, GA
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
Mgr, Quality / Lean
Synventive Molding Solutions, Inc. —Lawrenceville, GA
- Microsoft Word
- Microsoft Excel
- 5 years
Quick Apply
Quality Manager
Price Industries —Suwanee, GA
- Full-time
- Management
- Analysis skills
- Travel
5d

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Quality Assurance Manager jobs near Norcross, GA

Quality Assurance & Quality Improvement (QA/QI) Manager

The Progress Place -
Norcross, GA

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Job Details

Full-time
$55,000 - $65,000 a year

Qualifications

Electronic health records (EHR) management
Team leadership
Leadership in social services administration
Master's degree
Documentation tools
Supervising experience
Bachelor's degree
Project management experience in healthcare
Human Services
Medicaid regulations
Medicaid
Clinical team leadership
Productivity software
Social Work
Clinical documentation standards
Hospital experience

Full Job Description

Position Summary

The Quality Assurance & Quality Improvement (QA/QI) Manager is responsible for overseeing The Progress Place's quality management program, ensuring compliance with all DBHDD, Medicaid, Joint Commission, and organizational requirements. This position provides leadership and oversight of quality improvement initiatives, internal audits, corrective action plans, performance improvement projects, and staff compliance monitoring.

The QA/QI Manager serves as a key member of the leadership team and works collaboratively with department managers to ensure continuous quality improvement, regulatory compliance, and positive client outcomes.

Minimum Qualifications

Bachelor's degree in Human Services, Social Work, Psychology, Healthcare Administration, or related field required.
Master's degree preferred.
Minimum of five (5) years of experience in behavioral health, human services, or healthcare administration.
Minimum of two (2) years of supervisory or management experience.
Extensive knowledge of the Georgia DBHDD Behavioral Health Provider Manual.
Knowledge of Medicaid documentation requirements and service delivery standards.
Experience with accreditation standards, including Joint Commission preferred.
Strong leadership, organizational, and project management skills.
Proficiency in Microsoft Office and electronic health record systems.

Essential Duties and Responsibilities

Compliance Management

Monitor compliance with DBHDD, Medicaid, Joint Commission, and organizational standards.
Conduct routine chart audits and documentation reviews.
Monitor corrective action plans and follow-up activities.
Review incidents, grievances, and risk management trends.
Assist departments with audit preparation and readiness.

Quality Improvement

Develop and implement quality improvement initiatives.
Track key performance indicators and outcome measures.
Analyze data and identify opportunities for process improvement.
Present quality reports to leadership and management teams.
Facilitate Performance Improvement Projects (PIPs).

Leadership and Team Management

Lead and supervise Medical staff and assigned team members.
Provide coaching, training, and performance management.
Collaborate with department leaders to improve compliance and service quality.
Participate in leadership meetings and strategic planning initiatives.

Audit and Accreditation Oversight

Coordinate internal and external audits.
Maintain readiness for DBHDD, Medicaid, Care Management Organization, and Joint Commission reviews.
Track findings and ensure timely resolution.
Develop audit tools and monitoring systems.

Staff Training

Provide ongoing compliance and documentation training.
Develop quality improvement educational materials.
Support onboarding and annual compliance training initiatives.

Core Competencies

Leadership and Team Development
Quality Improvement Methodologies
Regulatory Compliance
Data Analysis and Reporting
Critical Thinking
Communication and Presentation Skills
Organizational Effectiveness
Problem Solving and Decision Making

Performance Expectations

Maintain audit compliance rate of 90% or greater.
Complete monthly quality assurance audits.
Submit monthly QA/QI reports by established deadlines.
Ensure corrective action plans are completed within required timeframes.
Maintain continuous readiness for external audits and accreditation reviews.

Preferred Experience

DBHDD Behavioral Health Services
CORE Services
Intensive Family Intervention (IFI)
Medicaid Managed Care Organizations
Joint Commission Accreditation
Behavioral Health Quality Management Programs

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.
Ability to travel occasionally to program locations and audit sites as needed.

The Progress Place is committed to providing quality behavioral health services through continuous improvement, compliance excellence, and positive outcomes for the individuals and families we serve.

Pay: $55,000.00 - $65,000.00 per year

Application Question(s):

Do you have a Bachelor's Degree in Human Services, Social Work, Psychology, Healthcare Administration, or a related field required?
Do you have an extensive knowledge of:

- Georgia DBHDD Behavioral Health Provider Manual
- Medicaid documentation requirements and service delivery standards
- Accreditation standards, including Joint Commission?

This position requires community-based experience. Do you have at least 3 years of community-based experience?

Experience:

Supervisory/ Management: 2 years (Required)
Behavioral Health, Human Services or Healthcare admin: 5 years (Required)

Work Location: Hybrid remote in Norcross, GA 30093

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Refine Your Search

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