Top 78 Quickbooks Tech Support Jobs

ERP Implementation & Support Analyst - Accounting
Northlake Partners —Seattle, WA
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
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Auto Parts Sales & Technical Support Specialist
Diesel Conversion Specialists —Hutchinson, MN
- From $60,000 a year
- Full-time
- No background check
- Office
- US work authorization
- Health insurance
- Paid time off
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Technical Support Engineer - Lead
Expert Computer Solutions —Houston, TX
- From $37.50 an hour
- 8 hour shift
- Background check
- Azure
- Microsoft Outlook
- Health savings account
- Paid holidays
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Technical Customer Service Support (Inside Sales) - Hybrid eligible
Ernst Instruments —Sparta, NJ
- Monday to Friday
- Hybrid work
- English
- Office
- High school diploma or GED
- Paid training
- Paid holidays
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IT Purchasing Specialist
University of New England —Portland, ME
- Online Application
- Microsoft Excel
- Research
- Mid-level
- Health insurance
- Dental insurance
8d
Information Technology Help Desk Technician
Tenderloin Housing Clinic —San Francisco, CA
- $33.78 an hour
- Full-time
- Microsoft Access
- Microsoft Outlook
- Software troubleshooting
- Paid holidays
- Disability insurance
QuickBooks Online Specialist
Novi AMS —Remote
- $70,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
- Health savings account
- Paid holidays
Administrative & Technical Support Specialist
Universal Rehab —Houston, TX
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
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13d
Tech Support Representative
Aptora Corporation —Lenexa, KS
- $17 - $21 an hour
- 8 hour shift
- Office
- Windows
- SQL
- Paid holidays
- Health insurance
Customer Support Specialist, Payroll Integrations
Rippling —Oregon
- $22.19 - $23.49 an hour
- Full-time
- Hybrid work
- English
- Mid-level
- Office
14d
Customer Support Manager
Campfire —New York, NY
- $100,000 - $140,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Advanced Support Consultant (Payroll Tax)
OnPay —Atlanta, GA
- $28.84 - $31.25 an hour
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Client Experience Specialist (West Coast)
OnPay —Atlanta, GA
- $24 - $25 an hour
- Remote
- QuickBooks
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
IT Support Agent
WheelHouse IT —Orlando, FL
- $15 - $16 an hour
- Weekends as needed
- Office
- Microsoft Office
- QuickBooks
- Disability insurance
- Health insurance
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IT Technician / Network Administrator / Help Desk Technician
Logical Pros —Brentwood, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
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Software Technician
Big Hairy Dog Information Systems —Sacramento, CA
- Inventory management
- Mid-level
- Windows
Senior Technical Support Specialist
S. J. Rollins Technologies —Bangor, ME
- Microsoft Outlook
- Mid-level
- Mentoring
- Profit sharing
- Health insurance
IT Support Agent
L7 Solutions —Fort Lauderdale, FL
- $14 - $16 an hour
- Weekends as needed
- Office
- Microsoft Office
- QuickBooks
- Disability insurance
- Health insurance
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Technical Services Support and Inside Sales
PFT-Alexander —Signal Hill, CA
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Software Support Specialist I
Flywire —Boston, MA
- $45,000 - $60,000 a year
- Full-time
- Hybrid work
- Salesforce
- Ability to climb stairs
- Bachelor's degree
- Employee stock purchase plan
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ERP Implementation & Support Analyst - Accounting

Northlake Partners
Seattle, WA

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Job Details

Full-time
$85,000 - $105,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Teamwork
Management Information Systems
Tax accounting
Process improvement
Employee relationship building
Financial analysis experience
Bachelor's degree
Financial accounting
Systems & applications support
Business
Accounting

Full Job Description

Applications will only be considered at:
https://www.gonorthscope.com/careers/erp-implementation-support-analyst-accounting-focus/

ERP Implementation & Support Analyst (Accounting Focus)

Purpose of the Role

This is not a traditional accounting role.

We’re looking for someone with an accounting background who wants to get closer to systems, data, and how businesses actually operate. Instead of closing books month after month, you’ll work directly with customers to help them implement and use an ERP system—solving problems, analyzing data, and improving processes along the way.
This role is ideal for accountants with ~3-6 years of experience looking to expand into ERP systems, data, and customer-facing work

You’ll begin by working directly with customer requests—learning the product while solving issues. This is a core part of how you’ll learn the product and understand business scenarios.
As you grow, you’ll lead training sessions, support implementations, and become a go-to resource for both accounting and system-related questions.

If you enjoy Excel, are curious about reporting tools, and like working with people, you’ll likely enjoy this role.

We created NorthScope, an ERP application designed specifically for food manufacturing companies. In addition to providing the software itself, we assist customers with implementation and provide ongoing support and services.

At NLP, we distinguish ourselves by taking the time to understand our customers’ businesses. We demonstrate this by connecting customer requests with the team member best suited to address them.

In this role, you will work alongside other members of our support and implementation team on the front lines of customer interaction. Your responsibilities will include ensuring customers receive follow-up in accordance with our standard operating procedures, helping the team meet deadlines, and delivering consistently high-quality work. Your work will involve troubleshooting questions, assisting with new implementations, leading user training sessions, and learning about specialized configuration needs.

Over time, we expect the person in this role to develop the ability to address increasingly complex accounting and system configuration questions from both customers and team members. You will become an expert in using NorthScope and serve as a key resource for both customers and our technical support team.

We are searching for someone with a strong passion for customer service, someone who strives for complete success, is comfortable working with a variety of technologies, and has experience with business systems.

This position also offers meaningful opportunities for growth. The right candidate will be energized by learning new skills and excited about developing a more technical skill set over time.

A Day in the Life

Most of your time each day will be spent interacting with customers—helping them use the software more effectively, coordinating technical support from team members, and troubleshooting issues.

During a typical week, you will work closely with our:

Implementation Team to help train customers, provide support, and assist with NorthScope implementations doing tasks like reviewing and uploading master files
Development Team to escalate software bugs or identify areas where the product can be improved
Product Manager to ensure customer requests are captured and considered for the development roadmap
Customers and Implementation Team to troubleshoot issues, resolve customer problems, keep long-term projects moving toward deadlines, and analyze data to answer customer questions

Not every support request comes with complete information. Because of this, the role requires the ability to think like a business analyst when details are limited. People who excel in this role enjoy taking on messy problems with minimal context and returning with a clear, well-structured solution. Success in this role requires the ability to work both independently and collaboratively within a team.

Duties & Responsibilities

Learn how to configure, implement, and train customers on NorthScope software
Manage and maintain tasks related to ongoing implementations
Work to make sure we build out our resources daily to make both NLP employees and external customers as self-sufficient as possible.
Follow prioritization and guidance from the Implementation & Support Manager
Provide excellent customer service by resolving support requests quickly and accurately
Update, assign, and track support tickets in JIRA
Communicate regularly with customers and project leads regarding open issues
Troubleshoot system issues and resolve them where possible
Document discovered software bugs
Perform other related duties as assigned

Experience & Skills

The following list reflects the primary areas candidates will be exposed to in this role. Applicants should have familiarity with several of these areas and interest in learning the rest.

Background in Accounting, Finance, or a related field
Experience with ERP and/or accounting systems for medium-to-large-scale businesses. (Quickbooks, Microsoft Dynamics, Sage, SAP, etc.)
Financial reconciliation experience, including an understanding of sub-ledger and general ledger interactions
Strong written and verbal communication skills, with the ability to translate support issues into clear solutions
Proven relationship-building and interpersonal skills to collaborate effectively within a team
Strong analytical and problem-solving skills, with a high level of initiative and ownership
Demonstrated ability to work effectively in a team environment
Strong proficiency with Microsoft Excel; exposure to reporting tools (Power BI or similar) is a plus
Ability to adapt to shifting priorities, timelines, and project demands
Comfort working in a dynamic, multidisciplinary environment
AA or BA/BS in Business, Accounting, MIS, Computer Science, or equivalent work experience

Nice-to-Have Skills

Experience with transactional business software (e.g., QuickBooks, Dynamics GP, SAP)
Experience with one or more types of database software or platforms.
Exposure to reporting tools (Power BI, Tableau, etc.)
Familiarity with Jira
Background in tax preparation, financial reporting, or financial analysis

Our Culture

Everything we do reflects our core values. We encourage applicants to review our culture to ensure we are a good fit for you, just as you are for us, before submitting an application.

The Fine Print

This role is primarily remote. However, we do meet in person periodically, so candidates must be located in the greater Seattle area.

Direct applicants only, please (no recruiters).

Job Type: Full-time

Pay: $85,000.00 - $105,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Seattle, WA 98101

Quick Apply

Refine Your Search

Quickbooks Tech Support jobs

ERP Implementation & Support Analyst - Accounting

Auto Parts Sales & Technical Support Specialist

Technical Support Engineer - Lead

Technical Customer Service Support (Inside Sales) - Hybrid eligible

IT Purchasing Specialist

Information Technology Help Desk Technician

QuickBooks Online Specialist

Administrative & Technical Support Specialist

Tech Support Representative

Customer Support Specialist, Payroll Integrations

Customer Support Manager

Advanced Support Consultant (Payroll Tax)

Client Experience Specialist (West Coast)

IT Support Agent

IT Technician / Network Administrator / Help Desk Technician

Software Technician

Senior Technical Support Specialist

IT Support Agent

Technical Services Support and Inside Sales

Software Support Specialist I

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