Top 181 Refund Processor Jobs

Payment Operations Specialist
FastSpring —Remote
- $63,570 a year
- Remote
- Organizational skills
- 1 year
- Communication skills
E-commerce Accountant
Monster Fish Outdoors —Cornelius, NC
- $25 - $35 an hour
- Part-time
- CPA
- 5 years
- Finance
Quick Apply
3d
POS Tester / POS Specialist / POS Support Engineer
Geval6 —Ankeny, IA
- $55 - $65 an hour
- Contract
- Mid-level
- 3 years
- SQL
Quick Apply
Title Processor - McDonald Automotive Group
McDonald Automotive —Littleton, CO
- $23 - $26 an hour
- Dealership
- Mid-level
- Accounting
- Health insurance
- Dental insurance
Quick Apply
7d
Billing and Purchasing Processor
Primrose School of Dublin Riverside —Dublin, OH
- $43,000 - $45,000 a year
- Full-time
- QuickBooks
- Data entry
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Accounting Specialist
JP Management LLC —Hackensack, NJ
- $25 - $30 an hour
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
7d
Payment Processing Specialist
Skilled Wound Care —Los Angeles, CA
- $21 - $26 an hour
- Microsoft Excel
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Revenue Manager
Town of Vienna —Vienna, VA
- $96,511 - $155,383 a year
- Full-time
- ERP systems
- Research
- Office
1d
Credit Processor
MUSC —South Carolina
- Full-time
- Remote
- Mid-level
- Ability to climb stairs
- High school diploma or GED
7d
Returns Mail & Credit Processor
Stuller, Inc. —Lafayette, LA
- Full-time
- Computer literacy
- Basic math
- English
CAM Claims Processor III
M&T Bank —Getzville, NY
- $22.61 - $37.67 an hour
- Full-time
- Hybrid work
- Customer service
- Research
- Mid-level
Returns Processor
Doen —Vernon, CA
- $21 an hour
- Weekends as needed
- Data entry
- Warehouse experience
- 1 year
- Paid holidays
- Health insurance
Quick Apply
E-commerce Marketplace Analyst
Wahoo Fitness —Atlanta, GA
- Sales
- English
- Mid-level
IT Support Specialist
Haverford Systems, Inc. —Downingtown, PA
- $47,500 - $52,000 a year
- Full-time
- Computer science
- Computer Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Bookkeeper and collections specialist
Channel Jewelry —New York, NY
- $80,000 - $100,000 a year
- Full-time
- English
- Mid-level
- Office
Quick Apply
7d
Accounts Receivable Specialist
Fontainebleau Las Vegas —Las Vegas, NV
- $24.60 an hour
- Full-time
- English
- Research
- High school diploma or GED
7d
Staff Accountant
Human Resource Certification Institute, Inc. —Alexandria, VA
- $34.00 - $38.50 an hour
- Online Application
- CPA
- Mid-level
- 3 years
- Health insurance
- Parental leave
Quick Apply
Financial Systems Administrator
PASSION CITY GROUP —Atlanta, GA
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Product Manager, Payments
Whatnot —Los Angeles, CA
- $240,000 - $344,000 a year
- Full-time
- Remote
- Continuous improvement
- Product management
- Senior level
- Paid parental leave
- Health insurance
Laundry Processing Associate
Bubbleland on Western —Chicago, IL
- Data entry
- Entry level

I want to receive the latest job alert for Refund Processor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Refund Processor jobs near

Payment Operations Specialist

FastSpring -
Remote

Apply Now

Job Details

$63,570 a year

Qualifications

Performance dashboards
Reporting and dashboarding tools
Credit card payment processing
Financial data analysis tools
Data analysis software

Full Job Description

About FastSpring:

FastSpring is how AI, SaaS, gaming, software, and digital product companies sell online in more places around the world. We handle all payment needs from checkout to taxes so you can go farther faster.

Founded in 2005, we are a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Austin, Belfast, Dublin, Halifax, and Singapore.

Payment Operations Specialist

Department: Payment Operations
Location: Remote
Reports To: Senior Manager, Payment Operations

Role Overview

The Payment Operations Specialist is responsible for overseeing daily payment operations across multiple processors and regions, with a focus on chargeback management, KPI tracking, and issue resolution for FastSpring’s network of over 2,500 sellers.

This is an entry-to-early-level role that combines operational execution with analytical learning. You’ll work closely with senior team members to manage chargebacks, monitor payment performance, investigate anomalies, and support cross-functional efforts to reduce risk and improve the seller experience.

Key Responsibilities

Chargeback & Payment Operations

Assist with the end-to-end chargeback process, including preparing and submitting representments under guidance from senior team members.
Monitor chargeback volumes, win rates, and related KPIs; flag trends or irregularities for further review.
Apply and continuously build knowledge of card network chargeback rules and evidence requirements.
Coordinate with sellers and internal teams to collect supporting documentation for dispute responses.
Monitor payment processor dashboards and alerts to identify potential issues or disruptions.

KPI & Trend Analysis

Track key payment and chargeback metrics (e.g., dispute volume, win rate, refund rates) using existing reports and tools.
Support analysis of trends and help identify potential drivers behind changes in performance.
Assist in preparing recurring reports and summaries for internal stakeholders.

Operational Support

Support Tier I–II payment-related inquiries from sellers and internal teams.
Investigate routine issues related to settlements, refunds, disputes, or processor behavior, escalating complex cases as needed.
Collaborate with Finance, Risk, Support, and Product teams to resolve issues and improve workflows.

Continuous Improvement

Help document and maintain standard operating procedures (SOPs) for chargebacks and payment operations.
Contribute ideas and feedback to improve processes, tooling, and reporting.
Share observations and insights with senior team members to support ongoing optimization efforts.

Qualifications

Required:

1+ years of experience in payments operations, chargebacks, customer support operations, finance operations, or a related role.
Basic understanding of card payments and the chargeback/dispute lifecycle (hands-on experience preferred but not required).
Strong attention to detail and ability to follow documented processes.
Comfortable working with data, dashboards, and spreadsheets to track performance metrics.
Strong organizational skills and ability to manage multiple tasks.
Clear written and verbal communication skills.

Preferred:

Exposure to chargeback processing, payment processors, or merchant-of-record environments.
Experience in SaaS, digital goods, ecommerce, or fintech companies.
Familiarity with reporting or BI tools (e.g., Looker, Tableau, Excel/Google Sheets).
Interest in learning more about risk, fraud, and payment optimization.

Key Attributes

Curious, analytical, and eager to learn.
Detail-oriented with a strong sense of accountability.
Reliable team player who communicates clearly and asks good questions.
Comfortable working in a fast-paced, globally distributed environment.

Compensation: The annual base salary for this role is $63,570, with total on-target earnings of $68,655.60.

Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees.

Estimated Base Pay Range

$63,570 - $63,570 USD

About the Company:

FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law.

AI Transparency Statement:

FastSpring may utilize artificial intelligence (AI) or automated tools during portions of the recruitment process to assist with operational and administrative activities, including candidate communications, scheduling, application organization, and interview documentation. These tools are designed to support efficiency and consistency within the hiring process. AI systems are not used as the sole determinant of hiring outcomes, and all employment decisions are made by qualified human reviewers. We are committed to responsible and fair hiring practices and continue to evaluate our use of technology accordingly.

Apply Now

Refine Your Search

Refund Processor jobs

Payment Operations Specialist

E-commerce Accountant

POS Tester / POS Specialist / POS Support Engineer

Title Processor - McDonald Automotive Group

Billing and Purchasing Processor

Accounting Specialist

Payment Processing Specialist

Revenue Manager

Credit Processor

Returns Mail & Credit Processor

CAM Claims Processor III

Returns Processor

E-commerce Marketplace Analyst

IT Support Specialist

Bookkeeper and collections specialist

Accounts Receivable Specialist

Staff Accountant

Financial Systems Administrator

Product Manager, Payments

Laundry Processing Associate

I want to receive the latest job alert for Refund Processor

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected