Top 14636 Remote Support Engineer Jobs

Contact Center Engineer
Brooksource —Remote
- $55 - $60 an hour
- Contract
- Remote
- Microsoft Excel
- Senior level
- Communication skills
- Health savings account
- Paid holidays
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11h
Structural Engineer
Entegee —Remote
- $70 - $85 an hour
- Contract
- Remote
- 5 years
- Engineering
- Analysis skills
- Commuter assistance
- Disability insurance
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Data Engineer II - (API & Database Focus) - Remote Opportunity
Pride Global —Sunnyvale, CA
- $55.00 - $64.18 an hour
- Contract
- Remote
- Azure
- Mid-level
- AWS
- Disability insurance
- Health insurance
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Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
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- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
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Technical Support Engineer (Americas/EMEA - Remote)
Hospitable —Oregon
- $384,613 - $455,135 a year
- Full-time
- Remote
- System design
- Mid-level
- Communication skills
- Health savings account
- 401(k)
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Help Desk Support Engineer
SOSi —Florida
- $41,852 - $77,723 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- 3 years
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Junior Engineer - Tier 1 Helpdesk Support
Defense Unicorns —San Antonio, TX
- $102,000 - $138,000 a year
- On call
- Remote
- Azure
- Windows
- AWS
- Paid parental leave
- Health savings account
Junior Cloud Engineer
Changeis —Remote
- Remote
- Azure
- Computer Science
- AWS
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IT Dispatcher (Remote - work from home)
Xantrion —Remote
- $45,000 - $50,000 a year
- Weekends as needed
- Remote
- Spanish
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
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5d
Sr. Endpoint Support (Desktop) Engineer (remote CST timezone)
Connection —Remote
- Full-time
- Remote
- 5 years
- Windows
- Mentoring
14d
Azure/M365 Engineer
Carrion Group, LLC —Remote
- From $40 an hour
- Part-time
- Remote
- Azure
- Mid-level
- SharePoint
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IT Support Engineer (Remote - Boston)
Xantrion —Remote
- $60,000 - $65,000 a year
- Full-time
- Remote
- Computer literacy
- No experience needed
- Mid-level
- Paid training
- Health insurance
Quick Apply
4d
IT Support Engineer (Remote - Chicago)
Xantrion —Remote
- $60,000 - $65,000 a year
- Full-time
- Remote
- Computer literacy
- No experience needed
- Mid-level
- Paid training
- Health insurance
Quick Apply
4d
Sr. Technical Support Engineer
SentinelOne —Remote
- $92,800 - $115,000 a year
- Remote
- Windows
- Senior level
- Communication skills
- Employee stock purchase plan
- Paid holidays
Quick Apply
12d
Junior Security Engineer
E Logic —Baltimore, MD
- From $75,000 a year
- Full-time
- Remote
- 1 year
- Entry level
Quick Apply
Systems Engineer 1 - Service Desk
Anatomy IT, LLC —Remote
- On call
- Remote
- Mid-level
- Windows
- AWS
- Disability insurance
- Health insurance
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Junior Developer
Naylor LLC —Remote
- Full-time
- Remote
- Communication skills
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
Desktop Engineer for the 3rd shift - NEWARK, NJ/REMOTE
Software Technology Inc —New Jersey
- Remote
- Mid-level
- Windows
Quick Apply
Infrastructure Support Engineer
Nscale —Seattle, WA
- $100,000 - $140,000 a year
- On call
- Remote
- Mid-level
- 3 years
- Communication skills
Quick Apply
Support Engineer
Precisely US Jobs —Remote
- On call
- Remote
- Computer Science
- Mid-level
- 3 years
Quick Apply
7d

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Contact Center Engineer

Brooksource -
Remote

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Job Details

Contract
$55 - $60 an hour
11 hours ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Technical editing
Systems integration
Teamwork
Microsoft Excel
Content creation for technical audiences
Technical documentation
Call center experience
Enterprise software
Visio
Software installation
Enterprise software support
Network infrastructure
RAID configurations
Hardware support
Server virtualization
Integration with Third-Party Services (system development)
SAN
Network routing
Productivity software
Technical writing experience within technology
Server hardware support

Full Job Description

Contact Center Engineer

We are seeking an Engineer to support our enterprise level contact or call center customer sites. The UC solution includes all components of Cisco (UC) solutions including Cisco Unified Communications Manager (CUCM), Unity Connections, Cisco Unified Presence Server (CUPS), Cisco Emergency Responder (CER) , Cisco Unified Contact Center Enterprise (UCCE), Cisco Intelligent Contact Management (ICM), CVP, and IP IVR plus other third party software, integrated peripheral systems, hardware administration & testing, network validation, remote administration, systems monitoring, and integration with other enterprise applications.

Must have experience in the following Areas:

· Advanced networking experience using multiple Ethernet cards on a single server.
· Experience doing numerous installations and upgrades of above core OS’s.
· Server hardware experience configuring varying levels of RAID and establishing SAN connectivity.
· Installation and Administration experience with VMWare or HyperV.
· Creating and Editing Documentation to include proficiency with Microsoft Word, Excel and Visio
· Experience in a service, support or technical delivery role for:
· Cisco Intelligent Contact Management (ICM) / IP Contact Center (IPCC) / UCCE Unified Contact Center Enterprise (UCCE) solutions and integrations
· Cisco’s IP IVR and Cisco’s Customer Voice Portal (CVP) or third party IVR / VRU solutions and integrations
· Excellent written and verbal communication skills (technical documentation and client communication)
· Ability to troubleshoot installation related anomalies

Exposure or Experience with the following:

· Contact / Call Center
· Administration
· Operations
· Management
· Work Force Management (WFM)
· Customer Relationship Management (CRM)
· CTI Integration
· Screen Pop
· Third Party CTI Desktops
· CISCO Agent Desktop (CAD)
· CISCO CTI Toolkit (CTI OS) Agent Desktop
· Call Center Reporting
· Third Party Call Center Reporting Solutions
· Cisco Webview
· Cisco Unified Intelligence Suite (CUIS)
· Cisco Unified Intelligence Center (CUIC)
· Multi-Channel Contact Centers
· Web Collaboration
· Chat, Email (Exchange), Telephony
· Cisco Internet Application (CIS, CEM, CIM, EIM, WIM)
· Cisco IP Telephony (IPT) / Cisco Unified Communications Manager (UCM) (CallManager (CCM)) / Voice Gateways solutions and integrations
· Unified Contact Center Express (UCCX, IPCC Express)
· Telecommunications Maintenance & Administration on any major PBX / ACD / IP Telephony platform (Aspect, Avaya, Nortel, etc…) and/or integration with Cisco Intelligent Contact Management (ICM)

Certifications or work related experience in two or more areas:

· Microsoft Microsoft Certified Solution Engineer (MCSE), Microsoft Certified Technology Specialist (MCTS) or Microsoft Certified IT Professional (MCITP)
· Routing and Switching, Voice, or Service Provider.
· Cisco Certified Internetwork Expert (CCIE)
· Cisco Certified Network Professional (CCNP)
· Cisco Certified Network Associate (CCNA)
· VMWare Certified Professional or higher.
· EMC Cloud or Data Center Architect
· NetApp Certification

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Pay: $55.00 - $60.00 per hour

Benefits:

Dental insurance
Health insurance
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

Remote Support Engineer jobs

Contact Center Engineer

Structural Engineer

Data Engineer II - (API & Database Focus) - Remote Opportunity

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Help Desk Support Engineer

Junior Engineer - Tier 1 Helpdesk Support

Junior Cloud Engineer

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Sr. Endpoint Support (Desktop) Engineer (remote CST timezone)

Azure/M365 Engineer

IT Support Engineer (Remote - Boston)

IT Support Engineer (Remote - Chicago)

Sr. Technical Support Engineer

Junior Security Engineer

Systems Engineer 1 - Service Desk

Junior Developer

Desktop Engineer for the 3rd shift - NEWARK, NJ/REMOTE

Infrastructure Support Engineer

Support Engineer

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