Top 21 Renaissance Brand Advocate Jobs

Part time Overnight Desk Manager
Marriott International, Inc —Orlando, FL
- $26.92 - $33.65 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
7d
Senior Account Manager
FiscalNote —Remote
- Full-time
- Bachelor's degree
- US work authorization
- Organizational skills
13d
Purchasing Manager
Marriott International, Inc —Atlanta, GA
- $66,800 - $83,000 a year
- Full-time
- Mid-level
- Office
- Finance
Front Desk Manager
MCR Hotels —Elizabeth, NJ
- $59,000 - $62,000 a year
- Weekends as needed
- English
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Manager
Marriott International, Inc —Orlando, FL
- $56,000 - $70,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
11d
Cafe Associate
Sam's Club —Albuquerque, NM
- $17 - $25 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Director of Sales and Marketing
Marriott International, Inc —Los Angeles, CA
- $141,000 - $191,000 a year
- Full-time
- Marketing
- Research
- Residential
- On-the-job training
Assistant Sous Chef
Marriott International, Inc —Detroit, MI
- $26.54 - $32.69 an hour
- Full-time
- 3 years
- Hotel
- High school diploma or GED
8d
Director of Finance & Accounting
Marriott International, Inc —Austin, TX
- $140,000 - $180,000 a year
- Full-time
- Finance
- Hotel
- Bachelor's degree
Sous Chef
Marriott International, Inc —Detroit, MI
- $67,000 - $84,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Cake Decorator
Sam's Club —Albuquerque, NM
- $19 - $27 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Executive Chef
Marriott International, Inc —Detroit, MI
- $124,232 - $164,000 a year
- Full-time
- Bar
- Hotel
- High school diploma or GED
8d
Account Manager, Fireside
FiscalNote —Washington, DC
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
6d
Tire & Battery Technician - Automotive (PT)
Sam's Club —Albuquerque, NM
- $19 - $27 an hour
- Part-time
- 18 years or older
- High school
- Driver's License
- Paid jury duty
- Disability insurance
Director of Sales & Marketing
Marriott International, Inc —Snowmass Village, CO
- $148,000 - $169,600 a year
- Full-time
- Marketing
- Research
- Residential
- On-the-job training
12d

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Renaissance Brand Advocate jobs near

Part time Overnight Desk Manager

Marriott International, Inc -
Orlando, FL

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Job Details

Part-time
$26.92 - $33.65 an hour
7 days ago

Qualifications

Negotiation

Full Job Description

Additional InformationOvernight shift preferred
Job Number26086496
Job CategoryRooms & Guest Services Operations
Location6677 Sea Harbor Dr, Orlando, Florida, United States, 32821
SchedulePart Time
Located Remotely?N
Position Type Management
Pay Range: $26.92-$33.65 per hour
Bonus Eligible: Y

JOB SUMMARY

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Understands employee positions well enough to perform duties in employees' absence.

Handles employee questions and concerns.

Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.

Supports daily Front Desk shift operations.

Supporting Progress Toward Guest Services and Front Desk Goals

Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

Strives to improve service performance.

Observes staffing levels to ensure that guest service, operational needs and financial objectives are met.

Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates.

Supports same day selling procedures to maximize room revenue and property occupancy.

Understands the impact of Front Desk operations on the overall property financial goals and objectives.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Sets a positive example for guest relations.

Encourages employees to provide excellent customer service within guidelines.

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Interacts with guests to obtain feedback on product quality and service levels.

Supporting Projects and Policies

Supports implementation of customer recognition/service programs, communicating and ensuring the process.

Assists in the review of comment cards and guest satisfaction results with employees.

Ensures employees have the proper supplies and uniforms.

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.

Supporting Handling of Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides feedback to individuals based on observation of service behaviors.

Participates in an ongoing employee recognition program.

Supports training when appropriate.

Participates in the employee performance appraisal process.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.

Complies with loss prevention policies and procedures.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

Renaissance Brand Advocate jobs

Part time Overnight Desk Manager

Senior Account Manager

Purchasing Manager

Front Desk Manager

Front Desk Manager

Cafe Associate

Director of Sales and Marketing

Assistant Sous Chef

Director of Finance & Accounting

Sous Chef

Cake Decorator

Executive Chef

Account Manager, Fireside

Tire & Battery Technician - Automotive (PT)

Director of Sales & Marketing

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