Top 1034 Representative Field Service Jobs in Detroit, MI

Customer Service Representative-I (Escalations & Self-Pay) - PFS (Remote)
Trinity Health —Farmington Hills, MI
- $19.21 - $28.82 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Vision insurance
1d
Field Sales Representative - Detroit, MI Market
Confidential —Detroit, MI
- Full-time
- Construction site
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Strategic Account Manager - PBM
EHIM —Southfield, MI
- Extended hours
- Microsoft Outlook
- Public speaking
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Outside Sales Representative
Rose Pest Solutions —Livonia, MI
- $5,000 a month
- Weekends as needed
- 18 years or older
- Clean driving record
- English
- Profit sharing
- Paid holidays
2d
Regional Sales Manager
Destaco —Auburn Hills, MI
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Engineering
- ERP systems
Quick Apply
Directional Drill Team Foreman
123NET —Novi, MI
- Extended hours
- Clean driving record
- Management
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Sales Representative
Progressive Metal Manufacturing Company —Warren, MI
- Full-time
- CRM software
- Up to 50% travel
- Engineering
- Health insurance
- Dental insurance
Quick Apply
10d
Insurance Sales Representative
Advantage Group —Livonia, MI
- $80,000 - $200,000 a year
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Under 1 year
- Opportunities for advancement
Quick Apply
12d
Superintendent
F.H. Paschen —Detroit, MI
- Microsoft Outlook
- Construction site
- Engineering
- Health insurance
- Dental insurance
Quick Apply
3d
Medical Biller/Coder
Michigan Kidney Consultants —Sterling Heights, MI
- From $21 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Retail Merchandising Field Specialist
Channel Partners —Macomb, MI
- $17 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
Adjunct Faculty - College Mathematics
Arizona College of Nursing —Southfield, MI
- Part-time
- Classroom
- Writing skills
- English
- 401(k) matching
10d
Saddle Expert / Sales Representative- Michigan (CWD)
LIM USA INC —Detroit, MI
- $55,000 - $125,000 a year
- Clean driving record
- Customer service
- Driving
- Fuel card
- Health insurance
Quick Apply
Reliability Engineer
Piramal Pharma Solutions —Riverview, MI
- $100,000 a year
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Health savings account
- Health insurance
Quick Apply
General Superintendent - Commercial Interiors
Aristeo Construction —Livonia, MI
- Full-time
- Construction site
- Customer service
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Field Service Engineer - Detroit, MI
Messer Cutting Systems, Inc. —Detroit, MI
- $33 - $38 an hour
- Full-time
- Mid-level
- 3 years
- Travel
Quick Apply
Benefits Account Manager
NFP Corp —Sterling Heights, MI
- $52,000 - $92,000 a year
- Full-time
- Hybrid work
- Background check
- Public speaking
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
In-Home Sales & Tech Support (Part-Time)
Asurion Insurance Services —Troy, MI
- $23.95 an hour
- 12 hour shift
- Office
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Fiber Sales Representative - $1,000–$1,500+/Week
Choice Marketing Partners —Troy, MI
- $1,000 - $1,500 a week
- Full-time
- No experience needed
- Outdoor work
- Entry level
- Flexible schedule
Quick Apply
Survey Crew Chief
SME —Plymouth, MI
- Overtime
- High school
- Construction site
- 5 years
- Profit sharing
- Health insurance
Quick Apply

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Customer Service Representative-I (Escalations & Self-Pay) - PFS (Remote)

Trinity Health -
Farmington Hills, MI

Apply Now

Job Details

Full-time
$19.21 - $28.82 an hour
1 day ago

Benefits

Vision insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Phone communication
Client inquiry handling
Typing
Client interaction via phone calls

Full Job Description

Employment Type:
Full time

Shift:
Day Shift

Description:
POSITION PURPOSE

Work Remote Position
(Pay Range: $ 19.2123-$28.8184)
Performs day- to- day customer service activities within the hospital revenue operations of an assigned Patient Business Services (PBS) location. Serves as part of a Customer Service team at an assigned PBS location responsible for ensuring excellent customer satisfaction through timely, accurate and professional follow-up and resolution to customer complaints, problems, issues and general inquiries. This position reports to the Supervisor PFS Customer Service.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

Performs customer service activities handling various self-pay and insurance billing and collection inquiries, requests and related functions as part of the revenue cycle process for an assigned PBS location.

Assists patients in the resolution of billing issues, which may include setting up payment plans and responding to complaints, problems and general inquiries in a timely, responsive and efficient manner.

Provides detailed documentation and reports of customer complaints, issues, interactions, actions taken and results in appropriate system(s).

Tracks trends of customer service encounters and recommendations for resolutions of the issues and findings for the supervisor.

Resolves independently or escalates issues affecting customer complaints and issues to the Supervisor Customer Service.

Performs communication and follow-up processes related customer service and ensures such activities are submitted timely, tracked, trended and reported to key stakeholders.

Performs other duties as needed and assigned by the supervisor.

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

MINIMUM QUALIFICATIONS

High school diploma or Associate's degree in Accounting or Business Administration or related field and successful completion of Trinity Health Trainee program as well as achievement of related program productivity and quality standards or at least one (1) year of experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Experience in a complex, multi-site environment preferred.

Previous service/call center experience with the ability to respond to customer inquiries and expectations in a highly efficient and effective manner.

Excellent verbal and written communication skills and organizational abilities.

Strong interpersonal skills in interacting with internal and external customers, which includes the ability to interpret customer requirements and recommending appropriate actions to satisfy customer needs.

Accuracy, attention to detail and time management skills.

Ability to work independently and operate keyboard and telephone effectively.

Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.

Completion of regulatory/mandatory certifications and skills validation competencies preferred

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

This position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards.

Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues.

Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication.

The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects at the same time and adapt to interruptions.

Must be able to set and organize own work priorities and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.

Must possess the ability to comply with Trinity Health policies and procedures.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

Representative Field Service jobs in Detroit, MI

Customer Service Representative-I (Escalations & Self-Pay) - PFS (Remote)

Field Sales Representative - Detroit, MI Market

Strategic Account Manager - PBM

Outside Sales Representative

Regional Sales Manager

Directional Drill Team Foreman

Sales Representative

Insurance Sales Representative

Superintendent

Medical Biller/Coder

Retail Merchandising Field Specialist

Adjunct Faculty - College Mathematics

Saddle Expert / Sales Representative- Michigan (CWD)

Reliability Engineer

General Superintendent - Commercial Interiors

Field Service Engineer - Detroit, MI

Benefits Account Manager

In-Home Sales & Tech Support (Part-Time)

Fiber Sales Representative - $1,000–$1,500+/Week

Survey Crew Chief

I want to receive the latest job alert for Representative Field Service in Detroit, MI

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