Top 193952 Request Technology Jobs

Customer Support Specialist
HelloTeam —Remote
- Full-time
- Remote
- Computer literacy
- Writing skills
- Business Administration
Quick Apply
Information Technology Administrator
Network to Code —Remote
- Mid-level
- 3 years
- Leadership
Quick Apply
IT Technician
Alabama State Department of Education —Alabama
- Computer networking
- IT
- Entry level
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
Quick Apply
Service Desk Analyst - 2nd Shift
Core BTS —Remote
- $21 - $23 an hour
- Full-time
- Research
- Mid-level
- Fair chance
- Paid training
- Paid holidays
Systems Administrator
Integris —Remote
- Full-time
- Hybrid work
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Support Technician - (REMOTE)
eXp World Holdings —Remote
- Remote
- Google Workspace
- Computer Science
- Bachelor of Science
- Wellness program
- Paid parental leave
Help Desk Specialist
Everforth ECS —Remote
- Computer Science
- Mid-level
- Bachelor's degree
Service Desk Analyst I - 3rd Shift
Core BTS —Remote
- $21 - $23 an hour
- Full-time
- Fair chance
- 2 years
- Communication skills
- Paid training
- Paid holidays
Concierge & Reservations Systems Specialist
Aero —Remote
- $25 - $27 an hour
- Weekends as needed
- Remote
- Mid-level
- Training & development
- 1 year
- Paid holidays
- Health insurance
Quick Apply
CBP Technology Service Desk
Aretec Inc —Ashburn, VA
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Technical Product Support - EdTech
Securly —Remote
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
9d
Support Specialist
Givzey —Remote
- Full-time
- Remote
- Mid-level
- 3 years
- SQL
Quick Apply
Adjunct - Automotive Manual Drivelines
Northwestern Michigan College —Traverse City, MI
- Part-time
- Classroom
- 6 years
- Research
- Tuition reimbursement
- Paid time off
Technical Services Manager
GL Solutions —Kalispell, MT
- $84,000 - $96,000 a year
- Full-time
- Background check
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
IT Expert - Power Control Systems
Oxychem —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Regional Project Engineer (Pittsburgh Region)
Global Data Consultants —Chambersburg, PA
- System design
- Windows
- Bachelor's degree
- Opportunities for advancement
14d
Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Veracross Student Information System Data Specialist
International School of Boston —Cambridge, MA
- $70,000 - $100,000 a year
- Full-time
- School experience
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Senior Infrastructure Specialist
Avangrid —Vestal, NY
- $96,400 - $120,500 a year
- On call
- 7 years
- Computer Science
- Customer service
- Dental insurance
- Tuition reimbursement

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Customer Support Specialist

HelloTeam
Remote

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Job Details

Full-time

Qualifications

Writing skills

Full Job Description

About HelloTeam: HelloTeam is at the forefront of transforming HR technology to empower businesses with innovative solutions for enhanced employee engagement and operational efficiency.

Position Summary: This role is responsible for delivering end-to-end client support, combining high-quality customer service with platform training and implementation guidance. Serving as a primary point of contact, this individual supports clients through onboarding, ongoing use, and issue resolution to ensure a successful experience with the platform.

The specialist collaborates cross-functionally to address escalations, documents all interactions and progress within the system, and helps drive client adoption and satisfaction. Success in this role requires strong communication skills, the ability to manage multiple priorities, and a proactive, solutions-oriented approach to both support and client enablement.

Responsibilities Include:

Handling inbound and outbound communications (phone, email, and support requests)
Support client onboarding and implementation by conducting training sessions, guiding clients through platform setup and configuration, and ensuring alignment with best practices.
Troubleshooting platform-related issues, and providing clear, timely resolutions.

If you have the attributes, skills, and experience listed below, we want to hear from you!

1-3+ Year of experience in a Customer Support role
Customer service and communication skills including business writing
Software and environment trouble-shooting and diagnostic skills
Solid understanding of basic computer functions and ability to teach/train users
Experience supporting Software As A Service preferred (Not Required)
Strong oral and written communications skills
Excellent organizational, problem solving and communications skills
The ability to work independently and balance multiple priorities
Team player, resourceful, flexible

Preferred Skills:

Previous professional customer and/or technical support experience
Previous Paychex Flex experience preferred (Not Required)

Education and Experience:

An Associate's or Bachelor's degree in Communications, Business Administration, or similar course of study is preferred (Not Required)

Remote Position:
This is a remote position and will require working from home.

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Refine Your Search

Request Technology jobs

Customer Support Specialist

Information Technology Administrator

IT Technician

EHR Helpdesk Analyst- REMOTE

Service Desk Analyst - 2nd Shift

Systems Administrator

IT Support Technician - (REMOTE)

Help Desk Specialist

Service Desk Analyst I - 3rd Shift

Concierge & Reservations Systems Specialist

CBP Technology Service Desk

Technical Product Support - EdTech

Support Specialist

Adjunct - Automotive Manual Drivelines

Technical Services Manager

IT Expert - Power Control Systems

Regional Project Engineer (Pittsburgh Region)

Field Support Specialist - (CCTV & Alarms)

Veracross Student Information System Data Specialist

Senior Infrastructure Specialist

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