Top 178885 Request Technology Jobs

Help Desk Analyst
Software Technology Inc —Salem, OR
- Mid-level
Quick Apply
Information Technology Administrator
Network to Code —Remote
- Mid-level
- 3 years
- Leadership
Quick Apply
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
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Customer Support Specialist
HelloTeam —Remote
- Full-time
- Remote
- Computer literacy
- Writing skills
- Business Administration
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Technical Product Support - EdTech
Securly —Remote
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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10d
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Helpdesk Support
Software Technology Inc —Trenton, NJ
- Contract
- Office
- Windows
- Experience equivalent to degree accepted
Quick Apply
Radiology Technologist
WVUH West Virginia University Hospitals —Morgantown, WV
- Full-time
- Anatomy knowledge
- No experience needed
- Mid-level
IT Expert - Power Control Systems
Oxychem —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Technical Services Manager
GL Solutions —Kalispell, MT
- $84,000 - $96,000 a year
- Full-time
- Background check
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
Adjunct - Automotive Manual Drivelines
Northwestern Michigan College —Traverse City, MI
- Part-time
- Classroom
- 6 years
- Research
- Tuition reimbursement
- Paid time off
Experienced Finisher Dental Technician
Ottawa Dental Laboratory —Greendale, WI
- From $20 an hour
- Full-time
- Laboratory
- Anatomy knowledge
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Engineer
W-NeWeb Corporation (WNC) —Branchburg, NJ
- $70,000 - $100,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Biomedical Equipment Tech II
Renovo Solutions —Merrill, WI
- $27 - $34 an hour
- Full-time
- Hospital
- Mid-level
- 3 years
Quick Apply
Senior Metrology Technician
MTD Micro Molding —Charlton, MA
- $35 - $40 an hour
- Full-time
- Management
- Mentoring
- In-person
- Profit sharing
- Health insurance
Quick Apply
5d
Senior Systems Engineer
Modern Technology Solutions, Inc —Wright-Patterson AFB, OH
- Microsoft Excel
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
MachineTechnician
Sonnax Transmission Company —Bellows Falls, VT
- $28.80 - $35.20 an hour
- Email
- Mid-level
- Power tools
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Radiographer I
Driscoll Health —Corpus Christi, TX
- Full-time
- CPR Certification
- Anatomy knowledge
- Hospital
Radiology Technologist
Avera Health —Miller, SD
- $26.75 - $40.00 an hour
- Online Application
- OSHA
- Hospital
- Mid-level
- Paid time off
Quick Apply
Field Service Engineer
Bauer, Inc. —Bristol, CT
- Full-time
- Background check
- Schematics
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Help Desk Analyst

Software Technology Inc -
Salem, OR

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Job Details

Qualifications

Customer communication

Full Job Description

Job Title: Help Desk Analyst I
Location: Salem, Oregon 97301
Duration: Long Term

Job Description:

Provides level 1 and occasional level 2 user support for end-user technology (e.g., hardware, software, printers, file storage, information services, telephony equipment, and mobile devices) to support efficient and effective business functions.
Receives and responds quickly to user or technology issues (e.g. user or team member reported technology problems, concerns, questions, requests) to deliver responsive technical support and communication.
Requests additional information to ensure that problems are fully understood and that customers feel heard.
Analyzes issues and, if possible, resolves matters immediately to meet customer needs.
Thoroughly document issue details, troubleshooting steps are taken, and resolution is taken to build a technical support knowledge base, support reporting metrics, and allow issue follow-up.
Independently manages workload and shares anticipated resolution timelines when additional work is required to ensure that issue follow-up occurs and that customers are informed.
Identify likely next steps for resolution and route issues to appropriate team members when escalation (e.g., level 2 or 3 support, complaints) or transfer is required to facilitate seamless support transition.
Contact hardware, software, and service vendors for troubleshooting, support, or warranty requests to address issues.
Assists with technical training to ensure that agency staff are prepared for changes and can use tools effectively.
Provides subject matter expertise, serving as a willing source of knowledge and a change champion.

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Request Technology jobs

Help Desk Analyst

Information Technology Administrator

EHR Helpdesk Analyst- REMOTE

Customer Support Specialist

Technical Product Support - EdTech

Helpdesk Customer Support

Helpdesk Support

Radiology Technologist

IT Expert - Power Control Systems

Technical Services Manager

Adjunct - Automotive Manual Drivelines

Experienced Finisher Dental Technician

Customer Engineer

Biomedical Equipment Tech II

Senior Metrology Technician

Senior Systems Engineer

MachineTechnician

Radiographer I

Radiology Technologist

Field Service Engineer

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