Top 4143 Request Technology Jobs in Boston, MA

Service Desk Analyst
The Boston Beer Company —Boston, MA
- $30 - $50 an hour
- Full-time
- Continuous improvement
- Fair chance
- 1 year
- Wellness program
- Employee stock purchase plan
Quick Apply
Mail Screener
Ricoh —Boston, MA
- Full-time
- Office
- Administrative experience
- High school diploma or GED
12d
On Call Generalist & Specialty Event Services Technician - Massachusettes
Pinnacle Live —Boston, MA
- $25.49 - $70.00 an hour
- On call
- Computer literacy
- Writing skills
- Hotel
Quick Apply
Service Desk Analyst
Boston Properties —Boston, MA
- $69,000 - $96,750 a year
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Desktop Support Specialist/Helpdesk
Rockland Federal Credit Union —Canton, MA
- $28.80 - $29.50 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- AD&D insurance
Quick Apply
Information Technology (IT) Analyst
Bitsight —Boston, MA
- $64,800 - $81,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
13d
Digital Equity Specialist
City of Cambridge, MA —Cambridge, MA
- $41.36 - $47.04 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Office
Controller
The Confidential Search Company —Boston, MA
- Up to $175,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Lead Controls Install & Technician-100% Paid Medical Benefits
L.C. Anderson Inc —Boston, MA
- $40 - $60 an hour
- Full-time
- Clean driving record
- Customer service
- 5 years
- Health savings account
- Health insurance
Quick Apply
Senior Event Services Technician - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- $25.49 - $28.20 an hour
- Computer literacy
- Writing skills
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Dental Hygienist - $5k Sign-On Bonus
Tend —Boston, MA
- $52 - $78 an hour
- Choose your own hours
- CPR Certification
- Dental office
- BLS Certification
- Wellness program
- Commuter assistance
Quick Apply
Veracross Student Information System Data Specialist
International School of Boston —Cambridge, MA
- $70,000 - $100,000 a year
- Full-time
- School experience
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Field Engineer
FIVE STAR PRODUCTS. Inc. —Boston, MA
- $85,000 - $140,000 a year
- Full-time
- Hybrid work
- Construction site
- 5 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Event Services Supervisor - Audio Visual, Event Technology
Pinnacle Live —Boston, MA
- $26.44 - $29.63 an hour
- Computer literacy
- Writing skills
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Director of Associate Development & Recruitment
Todd & Weld LLP —Boston, MA
- $145,000 - $165,000 a year
- Email
- Hybrid work
- Bachelor's degree
- Team management
- Conflict management
- Health savings account
- Health insurance
Quick Apply
7d
Financial Advisor - Greater Boston, MA
Thrivent —Boston, MA
- Up to $150,000 a year
- Background check
- Mid-level
- Business development experience
- Paid training
- AD&D insurance
Quick Apply
CT Technologist II
Lowell General Hospital —Lowell, MA
- $42.00 - $51.67 an hour
- 12 hour shift
- Hospital
- BLS Certification
- Mid-level
- Free parking
- Health insurance
Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Estate Recovery Case Worker
Stellarware Corporation —Norwell, MA
- $18 - $24 an hour
- Full-time
- HIPAA
- Research
- Office
- AD&D insurance
- Health insurance
Quick Apply
7h
Entry Level Sales Representative
Power Home Remodeling —Burlington, MA
- $72,000 - $130,000 a year
- Urgently hiring
- Bachelor of Science
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Quick Apply

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Request Technology jobs near Boston, MA

Service Desk Analyst

The Boston Beer Company -
Boston, MA

Quick Apply

Job Details

Full-time
$30 - $50 an hour

Benefits

Wellness program
Employee stock purchase plan
Tuition reimbursement
Adoption assistance

Qualifications

Mobile device support
Technical support via phone
Phone communication
Configuration management
Productivity software support
Desktop (troubleshooting support)
Mobile device management
Desktop administration
Client interaction via phone calls

Full Job Description

We are currently hiring a Full-Time Service Desk Analyst in Boston, MA.

The Service Desk Analyst I participates in daily operations of the service desk; providing customer support and technical support, and participating in support of major service incidents. Additionally, the analyst will collaborate with IT teams, update and create documentation, and participate in continuous improvement activities. They will use a combination of technical support, and customer service skills to deliver high-quality support and purpose-fit technologies with consumer-inspired experiences.

What You'll Brew:

Respond to and resolve IT service requests and incidents in a timely manner, ensuring minimal disruption to business operations.
Provide technical support to end-users via phone, email, or in-person, addressing hardware, software, and network issues.
Diagnose and troubleshoot technical problems, guiding users through step-by-step solutions.
Contribute to the creation and maintenance of a knowledge base, documenting common issues and solutions for future reference.
Participate in after-hours on-call queue to address urgent issues as they arise.
Maintain asset inventory process by assigning, upgrading, and maintaining hardware inventory; laptops, tablets, printers, and peripherals (including handheld scanners).
Deliver excellent customer service, maintaining a professional, and helpful demeanor always.
Maintain IT Knowledgebase and contribute new articles to facilitate support.
Maintaining asset management processes for hardware and software.
Ensure compliance with company policies, procedures, and IT security standards.
Other duties as assigned.

What Ingredients You'll Bring:

Minimum Qualifications:

1+ years of helpdesk or service desk experience
Experience supporting client configuration management and mobile device management tools such as Intune, SOTI, SCCM, etc.
Knowledge of industry standards such as ITIL
Experience working in corporate and/or manufacturing environment
Intermediate trouble shooting of technologies including wired and wireless network connectivity, client operating systems, telephony and conference rooms, handheld scanners, printers, productivity applications (such as Microsoft 365), business applications (such as SAP), etc.
Intermediate knowledge of Microsoft and Apple client operating systems
Strong phone and personal communication skills
Ability to effectively prioritize and execute tasks in a fast pace and ever-changing environment.
Ability to diagnose and resolve technical issues remotely and on-premises.

Preferred Qualifications:

Experience with Microsoft System Center or Microsoft Endpoint

Level: 8IC

At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary ranges. For this role, the hourly rate is between $30.00 and $50.00/hour. However, it’s important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance, and certain sales roles might include a car allowance.

Some Perks:

Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too.

In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:

Tuition reimbursement
Fertility/adoption support
Free financial coaching
Health & wellness program and discounts
Professional development & training
Free beer!

Talk to your recruiter about eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [email protected] for assistance.

#LI-KP1

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Refine Your Search

Request Technology jobs in Boston, MA

Service Desk Analyst

Mail Screener

On Call Generalist & Specialty Event Services Technician - Massachusettes

Service Desk Analyst

Desktop Support Specialist/Helpdesk

Information Technology (IT) Analyst

Digital Equity Specialist

Controller

Lead Controls Install & Technician-100% Paid Medical Benefits

Senior Event Services Technician - Audio Visual, Event Technology

Dental Hygienist - $5k Sign-On Bonus

Veracross Student Information System Data Specialist

Field Engineer

Event Services Supervisor - Audio Visual, Event Technology

Director of Associate Development & Recruitment

Financial Advisor - Greater Boston, MA

CT Technologist II

Experienced Technical Support Analyst

Estate Recovery Case Worker

Entry Level Sales Representative

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