Top 2376 Request Technology Jobs in Naperville, IL

Customer Services Assistant- Nichols Library
Naperville Public Library —Naperville, IL
- $18.65 an hour
- Microsoft Outlook
- High school diploma or GED
- Reliable transportation
- Paid training
- Paid parental leave
Quick Apply
Sales Associate
Five Below Inc —Naperville, IL
- From $15 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
ADULT AND TEEN SERVICES SPECIALIST - PROGRAMMING (PART-TIME)
Fountaindale Public Library —Bolingbrook, IL
- $18.92 - $29.71 an hour
- Part-time
- Mid-level
- Organizational skills
- 1 year
- Paid holidays
- Paid time off
Quick Apply
12d
Remittance Processor Associate I
FIS Global —Bolingbrook, IL
- Full-time
- Pass drug screening
- Research
- Office
Customer Services Assistant-95th Street Library
Naperville Public Library —Naperville, IL
- $18.65 an hour
- Microsoft Outlook
- High school diploma or GED
- Reliable transportation
- Paid training
- Paid parental leave
Quick Apply
Overnight Inbound (Stocking) (T0840)
Target —Naperville, IL
- $17.25 - $25.90 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Flexible schedule
9d
Computer Systems Support Specialist
Aqueity —Downers Grove, IL
- $45,000 - $60,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- On-the-job training
- Vision insurance
Quick Apply
Service Desk Technology Support Analyst
Sonoma Consulting Inc. —Elk Grove Village, IL
- Full-time
- ERP systems
- Research
- Mid-level
Quick Apply
Customer Service Rep B
Simco Electronics —Naperville, IL
- $24 - $27 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
6d
IT Support Desk Technician
BALL HORTICULTURAL COMPANY —West Chicago, IL
- $48,000 - $57,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
- Profit sharing
- Paid holidays
Quick Apply
5d
Seasonal: Overnight Inbound (Stocking) (T0840)
Target —Naperville, IL
- $17.25 - $25.90 an hour
- Part-time
- Entry level
11d
Order Entry Coordinator
Provisur Technologies —Mokena, IL
- $28 - $32 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Inventory management
- Basic math
- Paid holidays
- Health insurance
Quick Apply
4d
Circulation Assistant - Nichols Library
Naperville Public Library —Naperville, IL
- $16 an hour
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid training
- Paid parental leave
Quick Apply
12d
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Substitute Technology Associate
Troy Community Consolidated School District 30-C —Plainfield, IL
- $21.38 an hour
- Classroom
- Current TB test
- Computer literacy
14d
Medical Records Coordinator
Wheaton Eye Clinic LTD —Wheaton, IL
- $24.50 - $32.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Circulation Assistant - 95th Street Library
Naperville Public Library —Naperville, IL
- $16 an hour
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Paid training
- Paid parental leave
Quick Apply
Administrative Secretary to Student Services
Joliet Public Schools District 86 —Joliet, IL
- $33.42 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
10d
Electrical Engineer II - Communications
OTTO Engineering —Carpentersville, IL
- $80,000 - $95,000 a year
- Online Application
- Mid-level
- Continuous improvement
- Electrical Engineering
- Profit sharing
- Health savings account
Senior Mechanical Engineer IV - Communications
OTTO Engineering —Carpentersville, IL
- $110,000 - $125,000 a year
- Online Application
- 7 years
- Analysis skills
- Mentoring
- Profit sharing
- Health savings account

I want to receive the latest job alert for Request Technology in Naperville, IL

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Request Technology jobs near Naperville, IL

Customer Service Representative jobs in Naperville, IL

IT Support jobs in West Chicago, IL

Circulation Assistant jobs in Naperville, IL

Sales Associate jobs in Naperville, IL

Health Science Associate Degree jobs in Atlanta, GA

Jpmorgan Chase Client Service Associate jobs in Dallas, TX

Replenishment Associate jobs in Caguas, PR

Associate Attorney jobs in Boston, MA

Replenishment Associate jobs in Washington, DC

Replenishment Associate jobs in Sandy, UT

State Street Senior Associate jobs in Boston, MA

Replenishment Associate jobs in Queens, NY

Customer Service Representative jobs in Columbia, TN

Customer Service Representative jobs in Oregon

Work From Home Customer Service No Experience jobs in Florida

Customer Service Representative jobs in Salinas, CA

Liquor Sales Representative jobs in Michigan

Customer Service Representative jobs in Bloomington, MN

Food Service jobs in Jackson, MS

Loan Processor jobs in Michigan

Customer Services Assistant- Nichols Library

Naperville Public Library -
Naperville, IL

Quick Apply

Job Details

$18.65 an hour

Benefits

Paid training
Paid parental leave
Pension plan
Parental leave

Qualifications

In-person customer service
High school diploma or GED

Full Job Description

POSITION SUMMARY

The Customer Services Assistant assists customers at the public desk in all areas of Library services, providing consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.

RESPONSIBILITIES

Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.

Performs customer service activities for the library, including issuance of library cards, processes and routes materials, collects fees, processes Library’s & LINKin expired Holds, and shelf reads.

Responds to customer requests promptly and courteously referring difficult or unusual requests to the appropriate Library staff with discretion.

Assists customers with use of Library equipment, print resources, technology, and online resources.

Troubleshoots basic problems with self-check machines, phones, and other departmental equipment.

Ensures the quality of the collection material by reviewing materials, processing lost material and routing damaged items to the appropriate department.

Facilitates communication concerning building issues with the Facilities Department and Library management.

Answers and responds to phone inquiries and/or routes calls to appropriate department.

Processes and completes curbside service.

Processes Inter-Library Loan (ILL) items and communicates with ILL customers.

Inspects and records safety of credit card machines, according to PCI guidelines.

Handles and records lost and found materials according to guidelines.

Makes announcements over the public address system as needed.

Accepts and reviews used material donations, according to guidelines. Maintains Used Book Sale section.

Collaborates on programs/projects with other staff, occasionally at other locations.

Assists with paging list fulfillment, including pulling, processing, and shelving Holds.

Monitors and maintains order in the public areas to ensure a welcoming environment for customers.

Assists and completes departmental statistics and reports.

Attends and assists with Outreach Library events.

May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues.

Attends professional development opportunities.

KNOWLEDGE/SKILLS/ABILITIES

Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.

Demonstrates exceptional customer service, providing quality assistance to vendors, customers and staff.

Keeps current in relevant technology, uses computer software programs such as Microsoft Office and Outlook and common office equipment to complete tasks/assignments.

Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.

Uses computer software and common office equipment to complete tasks, keeps current with relevant technology.

Service oriented, provides quality customer assistance; establishes and maintains effective relationships with customers and staff.

Maintains confidentiality, professionalism, and discretion in situations.

Possesses strong technical skills. Familiar with a range of hardware and software technologies.

Strong organizational and time management abilities. Complete assignments and projects in a timely manner.

Demonstrates appropriate money management responsibilities.

Responsive to change and demonstrates adaptability.

Takes responsibility for consistent completion and follow-up on all tasks.

Maintains a positive approach while tasking in adverse situations.

Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

High school diploma or equivalent.

Minimum two years of customer service experience.

Bilingual proficiency a plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT

Communicate with staff and customers in person, via email and over the phone.

May require either being in a stationary position or moving about for prolonged periods.

Moves equipment or library materials weighing up to 35 lbs.

Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS

The benefits for this position include:

Annual Vacation Accrual: 2 weeks per year
Holidays: 7 days per year
Annual Sick Accrual: 12 days per year
Up to 5 Personal Days per calendar year prorated based on the hire date
Illinois Municipal Retirement Fund (Pension Plan)
12 weeks paid parental leave
Training and development opportunities

WORK SCHEDULE

Monday 1 - 5 p.m.

Tuesday 1 - 5 p.m.

Wednesday 5 - 9 p.m.

Thursday OFF

Friday 1 - 5 p.m.

1 Sat/mo. 1 - 5 p.m.

1 weekend/mo.

1 Friday 5 - 9 p.m.

1 Saturday 8:30 a.m. - 5 p.m.

1 Sunday 1 - 5 p.m.

To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)

Quick Apply

Refine Your Search

Request Technology jobs in Naperville, IL

Customer Services Assistant- Nichols Library

Sales Associate

ADULT AND TEEN SERVICES SPECIALIST - PROGRAMMING (PART-TIME)

Remittance Processor Associate I

Customer Services Assistant-95th Street Library

Overnight Inbound (Stocking) (T0840)

Computer Systems Support Specialist

Service Desk Technology Support Analyst

Customer Service Rep B

IT Support Desk Technician

Seasonal: Overnight Inbound (Stocking) (T0840)

Order Entry Coordinator

Circulation Assistant - Nichols Library

Entry Level IT Support Specialist

Substitute Technology Associate

Medical Records Coordinator

Circulation Assistant - 95th Street Library

Administrative Secretary to Student Services

Electrical Engineer II - Communications

Senior Mechanical Engineer IV - Communications

I want to receive the latest job alert for Request Technology in Naperville, IL

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected