Top 2988 Request Technology Jobs in Phoenix, AZ

Telecommunications Tech III
Valleywise Health System —Phoenix, AZ
- $28.08 - $41.42 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
Computer Break/Fix Technician
Tech Guy on the Go —Phoenix, AZ
- From $30 an hour
- Contract
- Customer service
- Driver's License
- Travel
- Flexible schedule
Quick Apply
Technical Product Support - EdTech
Securly —Phoenix, AZ
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
14d
Technology Specialist
Glendale Elementary School District —Glendale, AZ
- Basic math
- Mid-level
- High school diploma or GED
Game Facilitator
Activate Games —Scottsdale, AZ
- $20.15 an hour
- Extended hours
- Ability to lift 50 pounds
- Power tools
- 1 year
- Employee discount
IT Helpdesk
Willmeng Construction —Phoenix, AZ
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
8d
Warehouse Associate
DAIKIN COMFORT TECHNOLOGIES DIST INC —Phoenix, AZ
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
7d
Support Analyst I (Remote)
STUDIO ENTERPRISE —Phoenix, AZ
- $20 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Writing skills
Quick Apply
Material Handler
Applied Materials —Chandler, AZ
- $60,000 - $73,500 a year
- Full-time
- Warehouse experience
- Power tools
- Hand tools
Information Technology Specialist I
Arizona Center for Cancer Care —Scottsdale, AZ
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Production Technician
The AIRO Group —Phoenix, AZ
- $25 - $28 an hour
- Overtime
- English
- Windows
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
Executive Administrative Assistant
Intel —Phoenix, AZ
- $91,750 - $151,510 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
14d
IT Support Tech I
APPLIED TECHNICAL SERVICES LLC —Tempe, AZ
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
13d
IT Desktop Support Technician
City of Tolleson —Tolleson, AZ
- $24.15 - $28.99 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
8d
IT Help Desk Technician (Level I)
Inventiv Technologies, LLC —Scottsdale, AZ
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
Logistics Material Handler
Applied Materials —Phoenix, AZ
- $18.00 - $24.80 an hour
- Overtime
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Inventory Associate
Banner Health —Mesa, AZ
- Full-time
- Hospital
- Writing skills
- High school diploma or GED
5d
Laborer (Full-Time)
Penhall Company —Phoenix, AZ
- Weekends as needed
- Construction site
- High school diploma or GED
- Travel
- AD&D insurance
- Disability insurance
IT Helpdesk
Interface Inc —Scottsdale, AZ
- $23 - $27 an hour
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
5d
IT Support Technician
HEICO —Tempe, AZ
- Full-time
- Microsoft Outlook
- Basic math
- ERP systems

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Telecommunications Tech III

Valleywise Health System -
Phoenix, AZ

Apply Now

Job Details

Full-time
$28.08 - $41.42 an hour

Qualifications

Telecommunications network troubleshooting
Defect resolution root cause analysis
IT service management
Hardware maintenance
English
User training (technical support)
High school diploma or GED
Driver's License
Internal employee customer service
Issue tracking
Help desk systems
Software documentation
Voice over internet protocol (VoIP) configuration
Problem management
Network routing
Failure analysis

Full Job Description

Under the general direction and supervision of the IT Service Delivery Manager, this position is responsible to maintain and support the Valleywise Health telecommunications network, ensuring that customer needs and production schedules are met with optimal up-time. This position will oversee the support of all existing telecommunications systems as well as take a lead role to assist the Telecommunications engineering team through planning, implementation, and support for future VoIP telecommunications improvements. At times, the position may be asked to provide general network support and build-outs including security, routing, switching, wireless, and other network related duties. The position will be responsible to correspond with vendors to troubleshoot connectivity issues; work with on-site telecommunications vendors on issues and customer needs, as well as advancing knowledge on the support of new systems.

Hourly Pay Rate: $28.08 - $41.42

Qualifications

Education:

Requires a high school diploma or GED. An Associate's Degree or higher, in Information Technology or related field is preferred.

Experience:

Must have a minimum two (2) years' experience providing telecommunications hardware and software support; OR an Associate's degree or higher in an IT related field plus one (1) year of telecommunications hardware and software support experience.
Support experience should include knowledge of most, if not all of the following: Avaya media servers, AVST voice mail system, call accounting, call recording, call centers and ACD design, voice circuitry, VOIP, Nurse Call systems and Desktop operating systems.
Installation/maintenance/administration of Avaya, AVST voicemail, VoIP, and ACD systems.

Certification/Licensure:

Must possess and maintain a valid Arizona driver's license.
ITIL Foundations, VoIP/Cisco/Avaya systems certifications preferred.
Certification in additional systems or technologies may be required as necessary.
Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety OR submit a completed Affidavit at time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for fingerprint clearance card.

Knowledge, Skills & Abilities:

Must be able to perform root cause analysis of user incidents with telecommunications systems, hardware and software applications.
Must have knowledge and understanding of the voice infrastructure with expert level testing and trouble-shooting skills on phone systems and voice circuits, and experience with VoIP and TDM telecommunication technologies.
Requires knowledge and hands on experience with IP telephony and knowledge of how they interface with data networks, wide area & local area networks, PBX and voice mail systems hardware and software with specific programming experience with the Avaya PBX, including VoIP stations, trunks, uniform dial plan, and routing in an intricate network.
Must be able to demonstrate the ability to professionally handle multiple user requests with different priorities and deadlines.
Requires familiarity of ITSM processes and best practices.
Must be able to follow procedures for tracking, resolving and reporting problems through automated tracking system.
Must be able to work with minimal supervision on multiple concurrent projects.
Must use common courtesies when interacting with others; and treat all customers with the utmost respect and has empathy when dealing with difficult customers.
Attention to detail and excellent customer service skills are essential.
Must be able to communicate clearly, both orally and in writing, capable of training users, making presentations and able to write system and user documentation.
Must be willing to participate in a 7x24 on-call rotation performing weekend and after-hours support.
Requires the ability to read, write and speak effectively in English.

#CRPIT

Location: Valleywise Health System · IT Service Management
Schedule: Regular FT 40 Hours Per Week, Days

Apply Now

Refine Your Search

Request Technology jobs in Phoenix, AZ

Telecommunications Tech III

Computer Break/Fix Technician

Technical Product Support - EdTech

Technology Specialist

Game Facilitator

IT Helpdesk

Warehouse Associate

Support Analyst I (Remote)

Material Handler

Information Technology Specialist I

Production Technician

Executive Administrative Assistant

IT Support Tech I

IT Desktop Support Technician

IT Help Desk Technician (Level I)

Logistics Material Handler

Inventory Associate

Laborer (Full-Time)

IT Helpdesk

IT Support Technician

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