Top 4 Research Interviewer Jobs in Silver Spring, MD

Part-Time CATI Telephone Research Interviewer (6 Week Project)
EurekaFacts LLC —Rockville, MD
- $22.08 an hour
- Part-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Paid time off
Quick Apply
Part-Time CATI Telephone Research Interviewer - Evenings (4pm-11pm)
EurekaFacts LLC —Rockville, MD
- $22.08 an hour
- Part-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Paid time off
Quick Apply
Airport Field Interviewer – BWI
Research & Marketing Strategies, Inc. (RMS) —Baltimore–Washington International Airport, MD
- $24 an hour
- Part-time
- Background check
- Customer service
- Travel
Quick Apply
8d
Airport Field Interviewer – IAD
Research & Marketing Strategies, Inc. (RMS) —Washington Dulles International Airport, VA
- $24 an hour
- Part-time
- Background check
- Customer service
- Travel
Quick Apply
8d

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Part-Time CATI Telephone Research Interviewer - Evenings (4pm-11pm)
EurekaFacts LLC —Rockville, MD
*Customer Call Backs*: Perform follow-up calls to gather additional information or clarify survey responses as needed. High School Diploma or equivalent.
$22.08 an hour
Quick Apply

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Research Interviewer jobs near Silver Spring, MD

Part-Time CATI Telephone Research Interviewer (6 Week Project)

EurekaFacts LLC
Rockville, MD

Quick Apply

Job Details

Part-time
$22.08 an hour

Benefits

Health insurance
Paid time off
Flexible schedule
Referral program

Qualifications

Bilingual
Computer operation
Spanish
Phone communication
Customer service
Call center experience
Computer literacy
English
High school diploma or GED
Phone canvassing
Computer skills
Client interaction via phone calls

Full Job Description

Job Description

Join our team as a Computer-Assisted Telephone Interviewing (CATI) Interviewer and play a vital role in our data collection and survey efforts. In this position, you'll utilize a software-guided script to conduct telephone surveys, ensuring the accurate recording of feedback. This is an excellent opportunity to contribute to impactful research while enhancing your communication and problem-solving abilities. You'll be working on a significant project for the U.S. Federal Government, and this is strictly a non-sales role. We highly encourage veterans to apply, as we greatly value the unique skills and perspectives they bring to our team. Your commitment and experience will be key to the success of our survey initiatives.

Duration of Project: This 6 week project in total, will consist of one week of training followed by five weeks of in-person call center work.

Hours: 21-28 hours per week, 7 hour shifts, 3-4 days per week, day hours only. 9AM-4PM and 12PM-7PM shifts available.

Work Location: This is an in-office position (Rockville, MD), not hybrid or remote.

Responsibilities:

Survey Execution: Conduct telephone surveys following the provided script, ensuring precise recording of responses.
Verbatim Documentation: Accurately document verbatim responses, paying close attention to spelling and grammar.
Customer Call Backs: Perform follow-up calls to gather additional information or clarify survey responses as needed.
Flexible Scheduling: Work within a flexible schedule, available between the hours of 9 AM and 7 PM, Monday through Friday to meet the availability of survey participants.
Problem Solving: Utilize problem-solving skills to manage difficult or irate respondents with professionalism and efficiency.
Knowledge Maintenance: Stay informed about the organization’s survey programs and any updates to ensure accurate representation during surveys.

Additional Information:

This is a short-term project. Veterans are strongly encouraged to apply due to the valuable perspectives and experiences they offer.

Requirements:

U.S. Citizenship
High School Diploma or equivalent
At least 1 year of experience in telephone research and high volume calls
Excellent interpersonal and listening skills
Professional telephone manners
Strong command of the English language
Motivation and reliability
Basic computer skills
Confidence in engaging with people
Willingness to learn and be results-driven
Spanish Conversational Bilingual a Plus: Experience communicating about healthcare in Spanish is a plus but not required.
Daytime availability is a must.

Benefits:

Health and Wellness Benefits: We offer comprehensive health and wellness benefits, ensuring our team members are supported both physically and mentally. This includes membership to the office building’s gym and auto-enrollment in the indemnity health plan.

Job Type: Part-time

Pay: $22.08 per hour

Expected Hours: No more than 28 per week

Schedule:

7-hour shift, 3-4 days a week
Day shift 9am – 4pm or 12pm-7pm

Experience:

Call center: 1 year (Required)

Job Type: Part-time

Pay: $22.08 per hour

Expected hours: No more than 28 per week

Benefits:

Flexible schedule
Health insurance
Paid time off
Referral program

Experience:

Call center: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

Research Interviewer jobs in Silver Spring, MD

Part-Time CATI Telephone Research Interviewer (6 Week Project)

Part-Time CATI Telephone Research Interviewer - Evenings (4pm-11pm)

Airport Field Interviewer – BWI

Airport Field Interviewer – IAD

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