Top 3558 Resort Guide Jobs

Guest Service Agent
Dunton Hot Springs —Dolores, CO
- $21 - $23 an hour
- Weekends as needed
- Hospitality
- Clean driving record
- Customer service
- Commuter assistance
- Health insurance
Quick Apply
Guest Services Associate: Club Wyndham Bali Hai Villas Resort
Travel + Leisure Co. —Princeville, HI
- $24.50 an hour
- Urgently hiring
- Computer literacy
- Basic math
- English
- Wellness program
- Paid holidays
Quick Apply
Adventure Guide/Firearms Instructor/Mechanic
Desert Wolf Tours —Anthem, AZ
- $45,000 - $70,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Military
- Paid holidays
- Paid time off
Quick Apply
Senior Sales Manager - Hilton Hawaiian Village Waikiki Beach Resort
Hilton —Honolulu, HI
- $110,000 - $120,000 a year
- Full-time
- Contracts
- Senior level
- Resort
- Paid parental leave
- Employee stock purchase plan
Housekeeper - Hilton Waikoloa Village
Hilton —Waikoloa, HI
- $22.07 - $24.52 an hour
- Weekends as needed
- Entry level
- Resort
- Free parking
- Paid parental leave
Registration Manager
LINCOLN HEALTHCARE LEADERSHIP —Remote
- $75,000 - $85,000 a year
- Weekends as needed
- Remote
- Microsoft Excel
- Mid-level
- 3 years
- Profit sharing
- Paid parental leave
Quick Apply
Night Auditor (Overnight)
1 Hotel South Beach, L.L.C. —Miami Beach, FL
- Overnight shift
- Hotel
- 1 year
- Entry level
General Manager, The Resort at Kapalua Bay, Maui
Marriott International, Inc —Lahaina, HI
- $309,000 - $429,450 a year
- Weekends as needed
- 6 years
- Research
- Bachelor's degree
Customer Success Specialist
Shopventory Inc., DBA Thrive —Denver, CO
- $50,000 - $65,000 a year
- Full-time
- Remote
- Spanish
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
At Your Service Agent
Pyramid Hotel Group —Cincinnati, OH
- $17.00 - $20.40 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Commuter assistance
13d
Pool Attendant - Grand Wailea, A Waldorf Astoria Resort
Hilton —Wailea, HI
- Full-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Hosthelp
Marriott International, Inc —Honolulu, HI
- $27.03 - $33.79 an hour
- Part-time
- Hotel
- High school diploma or GED
- Restaurant
- Disability insurance
- Paid time off
General Manager, The Westin Maui Resort & Spa Ka'anapali
Marriott International, Inc —Lahaina, HI
- $322,536 - $477,000 a year
- Weekends as needed
- 6 years
- Research
- Bachelor's degree
Marketing Manager
Targetball —Remote
- From $18 an hour
- Choose your own hours
- Remote
- Computer literacy
- Writing skills
- Computer skills
- Flexible schedule
Quick Apply
5d
Seasonal Server (Housing Provided)
Unicoi State Park & Lodge —Helen, GA
- Seasonal
- Ability to stand for extended periods
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Refreshment Center Attendant
FAIRMONT —Chicago, IL
- $27.27 an hour
- Full-time
- US work authorization
- Communication skills
- Ability to lift 25 pounds
Quick Apply
Tour Guide / Activity Desk Agent
Chena Hot Springs Resort —Fairbanks, AK
- $13 an hour
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Orchids - Server
Hotels and Resorts of Halekulani —Honolulu, HI
- $16 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Resort Maintenance
Hotel Investment Services —Drummond Island, MI
- $18 - $21 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Entry level
- Time management
- Disability insurance
- Health insurance
Member Services - Part Time, Storyliving by Disney
Storyliving by Disney —Rancho Mirage, CA
- $28.65 an hour
- Part-time
- Bilingual
- 18 years or older
- Computer literacy

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Guest Service Agent

Dunton Hot Springs
Dolores, CO

Quick Apply

Job Details

Full-time
$21 - $23 an hour

Benefits

Commuter assistance
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Hospitality
Customer service
English
Driver's License
Computer skills

Full Job Description

Department: Guest Services

Reports to: Guest Services Supervisor

Job Summary:

Dunton Hot Springs is a Relais & Chateaux all-inclusive resort nestled deep in the San Juan Mountains. We are looking to hire an inspired full-time Guest Services Agent. The Guest Service Agents are responsible for assisting Dunton guests with pre-arrival logistics and play an integral role in ensuring guests have exceptional experiences during their stay.

Responsibilities:

· Ensure the smooth function of the Guest Services area, which includes interdepartmental communication

· Assists in curating guest reservations, activity planning before and during stay, transportation, check in and out, and direct follow up to ensure the highest possible guest satisfaction

· Establishing and maintaining attentive, courteous and efficient hospitality values in the Guest Services department, bringing guests total satisfaction

· Ensures Guest Service area is kept clean and presentable

· Monitors and assigns maintenance of the Gift Shop inventory

· Maintains a standard of personal appearance, hygiene, grooming and dress code

· Maximize resort revenues by ensuring all charges (spa, activities, transfers, retail, etc.) are properly recorded

· Create personal itineraries using AXUS computer system

· Able to answer questions regarding Dunton properties past, present and future

· Liaison between Reservations and other Dunton properties

· Conduct any other duties as assigned or as needed regarding Guest Service operations

· Interface actively with guests to ensure all wants and needs are met

· Ensure the accurate distribution of guest amenities and room conditions by collaborating with Housekeeping and Front of House

· Answering and directing incoming phone calls

Knowledge, Skills, and Abilities:

· Possession of a valid driver's license and a clean driving record

· Minimum of a High School, vocational, or equivalency degree

· At least 2 years previous experience in hospitality, preferably a similar area.

· Must be able to anticipate and proactively deal with problems and find resolutions

· Must have excellent communication and customer service skills

· Must be able to read and write fluent English

· Computer skills are a must, experience in WebRezPro and Google Drive are preferred, as well as ability to learn new software

· Able to maintain flexibility with work schedule as business activity demands- with sincere reliability- including being available to open or close the property, and work weekends/holiday periods

Job Specifications:

· Tasks often conducted in a physical, fast-paced environment with ever-changing demands

· In conducting/supervising Front of House duties, frequent reaching, bending, and stooping with constant walking/moving around.

· Occasional travel and transporting of materials between work areas - even under inclement weather

· Regularly pushing, lifting, and carrying of 10 to 15 pounds; occasional lifting up to 40 pounds

Lateral Service:

It is required that all employees help as needed, where needed and until such need has been satisfied and the guest(s) has/have been provided the finest personal service possible.

Compensation:

· Competitive hourly pay

· Comprehensive Medical, Dental, Vision, and Life insurance

· Paid time off (sick, vacation, and volunteer days)

This job description is not exhaustive of all job tasks, but a guide and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

Commuter assistance
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Relocate:

Dolores, CO 81323: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

Resort Guide jobs

Guest Service Agent

Guest Services Associate: Club Wyndham Bali Hai Villas Resort

Adventure Guide/Firearms Instructor/Mechanic

Senior Sales Manager - Hilton Hawaiian Village Waikiki Beach Resort

Housekeeper - Hilton Waikoloa Village

Registration Manager

Night Auditor (Overnight)

General Manager, The Resort at Kapalua Bay, Maui

Customer Success Specialist

At Your Service Agent

Pool Attendant - Grand Wailea, A Waldorf Astoria Resort

Hosthelp

General Manager, The Westin Maui Resort & Spa Ka'anapali

Marketing Manager

Seasonal Server (Housing Provided)

Refreshment Center Attendant

Tour Guide / Activity Desk Agent

Orchids - Server

Resort Maintenance

Member Services - Part Time, Storyliving by Disney

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