Top 37585 Retail Client Manager Jobs

Retail Banking Manager
Dairy State Bank —Rice Lake, WI
- Full-time
- Background check
- Management
- Customer service
- Health savings account
- Health insurance
Quick Apply
Retail Loan Collections Manager
Alerus Financial —Shoreview, MN
- $80,000 - $110,000 a year
- 5 years
- Office
- Ability to sit for extended periods
- Paid holidays
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Senior Product Manager - (Retail Pricing, & Loyalty) - IT Business Liaison
CGI Group, Inc. —Oregon
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Business Development Manager - National
Borges USA Inc —Remote
- $120,000 - $150,000 a year
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- Clean driving record
- Up to 50% travel
- 5 years
- Health insurance
- Dental insurance
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Retail Banking Training & Development Manager
Leader Bank —Arlington, MA
- $80,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Mid-level
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- Wellness program
- Paid holidays
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Customer Experience Specialist
The Shade Store —Remote
- $60,000 - $65,000 a year
- Full-time
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- Microsoft Excel
- Microsoft Outlook
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- Disability insurance
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Executive Client Success Manager, Retail Pharmacy Partnerships
OUTCOMES OPERATING INC —Remote
- Evenings as needed
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- Travel
- Mentoring
- Contracts
- Wellness program
- Paid parental leave
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12d
Associate Client Manager
Premium Retail Services —Chicago, IL
- $58,900 - $75,000 a year
- Full-time
- Writing skills
- Mid-level
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Client Manager - Insights
NielsenIQ —East Hanover, NJ
- $83,700 - $100,945 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Leadership
- Health savings account
- AD&D insurance
Quick Apply
4d
Client Development Manager
Louis Vuitton —McLean, VA
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
Assistant Manager, Retail & Operations
Parfums Christian Dior —New York, NY
- $80,000 - $90,000 a year
- Weekends as needed
- Microsoft Excel
- Merchandising
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Correspondence Team Manager, Client Service Center
Louis Vuitton —Irving, TX
- $80,000 - $100,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Processing Manager
Premier Mortgage Associates —Remote
- $95,000 - $110,000 a year
- Overtime
- Remote
- 5 years
- Mid-level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Retail District Manager
Acosta —Bakersfield, CA
- $70,304 a year
- Full-time
- Remote
- Customer service
- Merchandising
- Mid-level
Quick Apply
Client Onboarding Manager
SpotOn —Royal Oak, MI
- $77,900 - $100,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- 3 years
- Commuter assistance
- Paid parental leave
Quick Apply
Retail District Manager
Premium Retail Services —Phoenix, AZ
- $44,200 - $50,000 a year
- Full-time
- Remote
- Customer service
- Merchandising
- Mid-level
Quick Apply
8d
Account Manager
Metropolis —Remote
- $75,000 - $85,000 a year
- Remote
- 5 years
- Residential
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Retail Regional Manager
Simon Pearce —Westport, CT
- $80,000 - $90,000 a year
- Weekends as needed
- Customer service
- 5 years
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Retail Sales Manager
Orlando Food Sales Inc. —Glen Rock, NJ
- $100,000 - $150,000 a year
- Full-time
- 7 years
- Marketing
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Retail Account Manager-Puerto Rico
BeneFit Cosmetics —San Juan, PR
- $68,000 - $85,000 a year
- Weekends as needed
- Spanish
- Cosmetology License
- Microsoft Excel
- Disability insurance
- Health insurance

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Retail Banking Manager

Dairy State Bank
Rice Lake, WI

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Management
Customer service
High school diploma or GED
Attention to detail
Bank experience
Financial services
Training & development
Leadership

Full Job Description

We are seeking an energetic and detail-oriented Retail Banking Manager specializing in the financial sector to lead our customer support team. In this pivotal role, you will drive excellence in client interactions, oversee service operations, and ensure the delivery of top-tier financial customer experiences. Your leadership will inspire a motivated team, foster strong client relationships, and uphold our commitment to exceptional service standards. This position offers a dynamic environment where your project management skills will shine, empowering you to make a meaningful impact every day.

Duties

Manage and oversee daily customer service activities. Monitor and document errors to ensure efficiencies and reduce errors
Responsible for ensuring compliance is adhered to for customer service-related policies, procedures and standards. Ensure that customer service staff are also in compliance
Knows all features and benefits of the Bank’s service and products. Ensure that staff is trained.
Recruit, train, coach, and motivate customer service staff; create schedules, manage and evaluate performance.
Acts as an escalation point for customer complaints, answering complex inquiries and solving problems relating to the Bank’s products and services
Train or arrange training for employees relating to their job duties or in company policies, procedures
Works together with Management to ensure compliance and training needs are being met
Identify recurring issues in support processes and implement policy changes to improve the overall customer experience
Interpret and communicate company policies and procedures to customer service employees
Assist customers with accounts – opening personal and business accounts including checking, savings, money market, IRAs, HSAs, CDs, and IntraFi.
Assist customers with banking services - including personal and business safe deposit boxes, online and mobile banking, mobile and remote deposit, bill pay, overdraft protection, phone banking, and managing account, debit card and travel alerts.
Assist customers with debit/ATM cards including ordering and cancelling cards, lost and stolen cards, processing customer transaction disputes, travel exemptions, limit increases, CAMS alerts, and related reports and customer questions.
Assist internal and external auditors, internal Bank personnel with any compliance requests for exams or audits
Work with staff to complete year end tasks (reporting, filing, mailings, etc.)
Represent the Bank at local events and build referral networks
Other duties/projects as assigned.

Experience

5-7 years of management or supervisory experience within a customer service environment, preferably in financial services or banking
Strong project management skills with a track record of leading initiatives from conception through execution
Demonstrated leadership capabilities with the ability to motivate teams and manage diverse groups effectively
Experience reading and interpreting legal documents
Excellent communication skills—both verbal and written—to convey complex information clearly and persuasively
Skilled in analysis and problem-solving to assess situations swiftly and develop strategic solutions

Join us to be part of a forward-thinking organization committed to delivering outstanding financial customer service. Your expertise will help shape memorable client experiences while advancing your career in a vibrant, supportive environment.

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Financial services: 5 years (Required)
managerial: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

Retail Client Manager jobs

Retail Banking Manager

Retail Loan Collections Manager

Senior Product Manager - (Retail Pricing, & Loyalty) - IT Business Liaison

Business Development Manager - National

Retail Banking Training & Development Manager

Customer Experience Specialist

Executive Client Success Manager, Retail Pharmacy Partnerships

Associate Client Manager

Client Manager - Insights

Client Development Manager

Assistant Manager, Retail & Operations

Correspondence Team Manager, Client Service Center

Processing Manager

Retail District Manager

Client Onboarding Manager

Retail District Manager

Account Manager

Retail Regional Manager

Retail Sales Manager

Retail Account Manager-Puerto Rico

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