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Dutch Wonderland Ride Operator Level 5

Dutch Wonderland -
Lancaster, PA

Apply Now

Job Details

Part-time

Benefits

Flexible schedule

Qualifications

Customer communication
Guest relations
Safety regulations
Safety standard operating procedures

Full Job Description

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The ride of your life begins here! The outgoing and safety-oriented Rides Operator will operate and assist with rides located throughout the park. This position involves a lot of guest interaction and a customer service-oriented mindset to provide a wonderful experience to everyone who comes to enjoy a day at the park.

Ride Operators are responsible for supervising, monitoring, and attending to park rides, including boarding, securing passengers, operating the ride, and ensuring passengers exit safely.

We are currently looking for a:

Dutch Wonderland Ride Operator Level 5

Roles & Responsibilities:

Roles & Responsibilities:

Greet and interact with guest in a fun and professional manner

Must enjoy interacting with guests of all ages

Follow all Dutch Wonderland and manufacturer established safety regulations

Operates assigned ride or attraction in accordance with company policy and procedure, state and federal regulations and safety protocols.

Conduct morning inspections of assigned ride before daily operation begins

Tests rides daily before opening to guests

Answer questions related to ride operations and the park

Maintain an environment that ensures the safety of all employees and guests

Responsible for performing and enforcing accurate height, weight, or age requirements for all rides and attractions

Maintains flow of guests and while also limiting the number of guests on the loading platform

Gives directions and delivers instructions using a microphone or other communication devices

Properly check all safety restraints to ensure they are in the correct and locking position before ride cycle begins

Maintains constant vigilance while ride is operating and ensures that all riders all following appropriate safety measures

Must be alert and have quick reaction time to stop a ride properly in case of an emergency

Performs opening and closing procedures for assigned rides

Reports ride related issues and mechanical failures to management and maintenance promptly

Protects guest belongings turns in lost and found items as soon as time allows

Ability to operate all levels of rides throughout Dutch Wonderland

Education & Experience:

There is no minimum education requirement.

No previous experience is required.

All Rides Team Members must go through the International Ride Operator Certification (iROC) course as a part of the training. Successful course completion is required for this position. There is no cost to the team member for the course.

Languages: Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:

Must be at least 18 years of age to comply with PA Child Labor Laws

Ability to work flexible schedule, including evenings, weekends, and holidays

Ability to comply with all uniform policies

Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation

Must demonstrate a willingness to learn and ability to follow instructions

Must be guest-focused and also work well with other team members and supervisors

Physical Requirements:

Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time

Ability to reach above shoulders throughout the workday

Ability to remain on feet for majority of the workday

Ability to climb or descend stairs for some coasters, rides, and attractions

Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

Ability to see details of objects that are more than a few feet away

Working Conditions:

Frequent interaction a variety of motorized and chain-driven rides and attractions

Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments

Team member benefits:

Working at Dutch Wonderland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Dutch Wonderland employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

Flexible schedule

Ability to cross-train and learn unique skills across various departments

Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off

Invitations to exclusive company-sponsored employee events throughout the season

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Dutch Wonderland. Apply today!

Do not miss the chance to spark your career now!

Work Location: In person

Apply Now

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