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Third-Party Risk Consultant

MassMutual -
Springfield, MA

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Job Details

Full-time
$86,200 - $113,100 a year

Benefits

Commuter assistance
Caregiver leave
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
401(k) 10% Match
Bereavement leave

Qualifications

Governance, risk, and compliance (GRC) software
Metrics Reporting

Full Job Description

Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

Job Description

Third-Party Risk Consultant, ETX Governance, Risk & Compliance Team

Full-Time, Springfield/Boston

The Opportunity

As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party risk framework. This position is responsible for executing third-party risk assessments and due diligence activities across the MassMutual’s third-party ecosystem. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change and enhance operational efficiency throughout the organization.

The Team

The ETX Governance, Risk & Compliance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We work closely with our business and technology partners and succeed together by designing practical and effective technology governance and risk management solutions to increase operational efficiency.

The Impact

Analyze third-party services, data flows, and system integrations to identify and recommend inherent and residual risk exposure.
Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated
Contribute to status reporting and metrics tracking for ongoing third-party risk activities
Evaluate, document, communicate, and support breach event and incident response activities
Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards
Identify control gaps, weaknesses, or non-compliance issues and clearly document and recommend findings for further review and disposition
Partner with senior practitioners to support risk rating determinations and escalation decisions
Apply knowledge and discretion when performing risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures
Proactively escalate delays, gaps in information, or emerging risks to the team lead
Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders

The Minimum Qualifications

2+ years of experience in risk management and/or completing third-party risk assessments
2+ years of experience implementing metrics to track status, identify trends, and surface potential issues
2+ years of experience working in an enterprise GRC platform, including proficient use of Excel import/export functions

The Ideal Qualifications

Bachelor’s degree, preferably in technology, cybersecurity, risk management, or business-related field
3+ years of experience in third-party risk management, technology risk, cybersecurity, audit, or testing controls
Proficiency with SharePoint and related tools used to execute an effective regulatory compliance program
Experience communicating regulatory requirements to technical and non-technical audiences, and facilitating discussions between ETX owners, Compliance, and Law to ensure a shared understanding and effective compliance
Foundational understanding of third-party risk domains, including:
- Cybersecurity and data protection
- Cloud/SaaS risk considerations
- Identity and access management (e.g., SSO vs. standalone access)
- Business continuity and resiliency
Familiarity with industry frameworks such as NIST, ISO 27001, SOC 2, or similar
Ability to interpret control evidence and assess adequacy relative to risk
Strong written and verbal communication skills, with the ability to interact effectively with internal stakeholders and third parties
Demonstrated ability to execute with limited guidance while meeting deadlines in a structured, process-driven environment
Strong attention to detail and documentation discipline

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
A collaborative environment where perspectives are welcomed
Access to learning, development, and internal networks that support continuous growth and skill-building over time
Employee-led communities and forums that foster connection, learning, and inclusion across the organization
A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

#LI-RK1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $86,200-$113,100

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below.

Paid Time Off

In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.

Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.

Apply Now

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