Top 2 Rms Computer Jobs in Seattle, WA

Technical Product Manager
RMS Computer Corporation —Kent, WA
- $30 - $35 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
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15h

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Technical Product Manager
RMS Computer Corporation —Kent, WA
Strong familiarity with driver installation testing, deployment methodologies, and OS imaging procedures. Preparation, testing, and implementation of device…
$30 - $35 an hour
Quick Apply
15h
Senior Digital Product Manager
NW Recruiting Partners —Seattle, WA
The Senior Digital Product Manager will partner closely with engineering, design, and stakeholder teams to drive product delivery from concept to launch.
$53 - $58 an hour
Quick Apply
14d

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Technical Product Manager

RMS Computer Corporation
Kent, WA

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Job Details

Full-time | Contract
$30 - $35 an hour
15 hours ago

Qualifications

Knowledge management
Customer communication
Teamwork
Device driver development
Content creation for technical audiences
Interpersonal skills
Technical documentation
Software deployment
Hardware maintenance
Technical report writing
Software installation
Computer hardware
Desktop (troubleshooting support)
Product management
Organizational skills
Customer service knowledge base
Hardware management
Desktop administration
Technical writing experience within technology
Cross-functional collaboration
Operating system installation

Full Job Description

Location: Kent, WA

The Hardware Product Management role is a customer facing contact for multi-vendor client hardware that are declared standard by a major Dell customer. This candidate will be part of a team that manages platform lifecycle, from defining the hardware based on customer input & business requirements, to testing, sustaining support, and beyond.

The position requires a person with strong interpersonal skills and experience working in a fast-paced, team-oriented collaborative environment on-site with the customer. Experience and willingness to work both independently and in a team-oriented, collaborative environment is critical. The role requires regular in office hours, due to our customers global operations that never cease occasional work outside of regular hours is required.

Role Responsibilities:

· Advanced troubleshooting of productivity and high-end engineering client desktops, notebooks, tablets, and peripherals

· Preparation, testing, and implementation of device driver updates via customer change management processes

· Functionality testing/Performance benchmarking hardware, this includes evaluation hardware, standards, and non-standards

· Problem solving, works with multiple teams to resolve 3rd level support issues

· Create and maintain support documentation, and communication

· Coordinating customer lab testing, facilitates remote testing requirements

· Maintenance of lab inventory which includes device tracking, repair, and lifecycle processes

· Preparing and presenting internal and customer facing reports and leading meetings as necessary

· Quarterly validation of customer RedHat image

Qualifications/Requirements:

· Team player with strong communication & organizational skills

· Strong analytical ability, innovative mindset

· CompTIA A+ Certified, or equivalent experience

· 2-4 years of experience in providing enterprise client hardware support

· Detailed technical writing skills, and knowledge article management

· Strong familiarity with driver installation testing, deployment methodologies, and OS imaging procedures

· CLI and PowerShell experience desired

Pay: $30.00 - $35.00 per hour

Work Location: In person

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Technical Product Manager

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