Top 4162 Rooms Control Agent Jobs

Hotel Rooms Control Agent
Westin Las Vegas —Las Vegas, NV
- $17.50 an hour
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Rooms Control (Universal Agent Ambassador)- Sports Illustrated Resort- Nashville
Travel + Leisure Co. —Nashville, TN
- Email
- High school diploma or GED
- Cleaning
- 1 year
- Wellness program
- Paid holidays
Quick Apply
Rooms Control Agent - FT
Westin Las Vegas —Las Vegas, NV
- $17.50 an hour
- Full-time
- Inventory management
- Computer literacy
- Mid-level
4d
Dental Hygienist
Dental Care of Spokane —Spokane, WA
- $51 - $60 an hour
- Full-time
- CPR Certification
- Dental office
- OSHA
- Health insurance
- Paid time off
Quick Apply
CT/X-Ray Radiology Technologist (PRN)
Oklahoma ER & Hospital —Edmond, OK
- Part-time
- Anatomy knowledge
- Float pool
- Hospital
Quick Apply
Animal Care- Admissions Assistant PT 28 hours
Pet Network Animal Community Hospital —Incline Village, NV
- $17 - $19 an hour
- Part-time
- Google Workspace
- Clean driving record
- English
- 401(k) matching
- Employee discount
Quick Apply
MRI Technologist (Part-Time)
American Health Imaging —Beaumont, TX
- Part-time
- Maintenance
- Mid-level
- Outpatient experience
Quick Apply
5d
Occupational Therapist Registered, OTR
Lassen Nursing & Rehabilitation Center —Susanville, CA
- $63 - $70 an hour
- Per diem
- Mid-level
- Master's degree
- Organizational skills
Quick Apply
Sales Consultant (Enrolled Agent) — Tax Resolution
Precision Tax Relief —Coeur d'Alene, ID
- $15,000 - $30,000 a month
- Full-time
- Hybrid work
- In-person
- Entry level
- Health insurance
- Flexible schedule
Quick Apply
Licensed Medicare Agent
OB 1 Insurance Agency —Albany, NY
- $1,000 - $125,000 a year
- Part-time
- HIPAA
- In-person
- Communication skills
- Work from home
- Opportunities for advancement
Quick Apply
HVAC Field Service Technician III
F6 Data Solutions —Bloomington, IN
- $49 - $60 an hour
- Extended hours
- Construction site
- 5 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
14d
Registered Dental Hygienist
Confidential —Brooklyn, NY
- From $60 an hour
- Full-time
- Dental office
- Surgery
- HIPAA
- Health savings account
- Health insurance
Quick Apply
6d
Specialty Clinical Pharmacy Tech - Per Diem
Summit Health —Bend, OR
- Part-time
- English
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
5d
HVAC Field Service Technician III
F6 Data Solutions —South Milwaukee, WI
- $49 - $60 an hour
- Extended hours
- Management
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
14d
HVAC Field Service Technician III
F6 Data Solutions —Madison, WI
- $49 - $60 an hour
- Extended hours
- Management
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
14d
Cardiac ICU RN - Nights
ThedaCare —Appleton, WI
- 12 hour shift
- Nursing
- Medication administration
- RN License
Maintenance Technician II (Weekends)
Novonesis —Madison, WI
- $25 - $34 an hour
- Overtime
- 5 years
- Forklift
- Ability to lift 50 pounds
- Health savings account
- Health insurance
12d
CVICU Nurse - Nights
ThedaCare —Appleton, WI
- Full-time
- Nursing
- Medication administration
- RN License
HVAC Field Service Technician III
F6 Data Solutions —Kenosha, WI
- $49 - $60 an hour
- Extended hours
- Management
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
14d
Pharmacy Manager-Oncology
CHRISTUS Health —Longview, TX
- Full-time
- Anatomy knowledge
- Critical & Intensive Care
- In-person
- Health savings account
- Relocation assistance
Quick Apply

I want to receive the latest job alert for Rooms Control Agent

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Rooms Control Agent jobs near

Hotel Rooms Control Agent

Westin Las Vegas
Las Vegas, NV

Quick Apply

Job Details

Full-time
$17.50 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Some college
Computer operation
Confidential information handling
Hotel policy compliance
Inventory management
In-person customer service
High school diploma or GED
Computer skills
OPERA
Hotel experience

Full Job Description

Overview

The Rooms Controller assigns hotel rooms to guests based on their reservation and unique requests and preferences. The Rooms Controller will maintain and manage the hotel’s inventory of guest rooms while supporting front desk operations with reservation and rooms related information. The Rooms Controllers are responsible for blocking VIP guests, managing Out of Order and Out of Service inventory, managing guest queue and discrepancies, performing room changes and guest follow up, managing and facilitating pre reg/pre key groups, managing all airline assignments and pre keys, managing guest upgrade requests/hotel upgrade revenue, receiving and responding to guest feedback via multiple feedback forums.

Responsibilities

Answer incoming calls professionally and courteously.
Assist callers with needs and requests without transferring whenever possible.
Monitor and manage hotel room type inventory, communicating concerns and identifying solutions.
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
Run and complete credit limit report daily.
Review Guest Arrivals and Trace File daily, following through on guest requests and preferences.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions.
Communicate room’s challenges/inventory concerns to front office team on a daily basis.
Serve as Front Office liaison with Sales and Convention Services to ensure successful execution of group arrivals.
Serve as Front Office liaison with Housekeeping and Engineering to manage and block guest rooms as necessary.
Be aware of closed out and restricted dates.
Manage discrepancies and queues quickly and efficiently.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Have a complete understanding of House and guest room availability at all times.
Manage all Out of Order and Out of Service rooms.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Monitor and respond to guest feedback via RealTime feedback and any other necessary feedback forums.
Manage all Mobile Check In in timely and efficient manner.
Manage Airline assignments and applicable pre reg/pre key.
Maintain a clean work area.
Assist management team with rooms related projects.

Qualifications

Experience in a hotel or a related field required.
Experience with Opera required.
Customer Services experience required.
Computer experience required.
High School diploma or equivalent required.
College course work in related field helpful.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to occasionally stand during long periods of time.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Job Type: Full-time

Pay: $17.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Hotel: 1 year (Required)
Opera: 1 year (Required)

Shift availability:

Night Shift (Required)
Day Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

Rooms Control Agent jobs

Hotel Rooms Control Agent

Rooms Control (Universal Agent Ambassador)- Sports Illustrated Resort- Nashville

Rooms Control Agent - FT

Dental Hygienist

CT/X-Ray Radiology Technologist (PRN)

Animal Care- Admissions Assistant PT 28 hours

MRI Technologist (Part-Time)

Occupational Therapist Registered, OTR

Sales Consultant (Enrolled Agent) — Tax Resolution

Licensed Medicare Agent

HVAC Field Service Technician III

Registered Dental Hygienist

Specialty Clinical Pharmacy Tech - Per Diem

HVAC Field Service Technician III

HVAC Field Service Technician III

Cardiac ICU RN - Nights

Maintenance Technician II (Weekends)

CVICU Nurse - Nights

HVAC Field Service Technician III

Pharmacy Manager-Oncology

I want to receive the latest job alert for Rooms Control Agent

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected