Top 38311 Sales Director/Manager Jobs

Director of Customer Success
Confidential —Lancaster, PA
- $110,000 - $115,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Health insurance
- Dental insurance
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Regional Sales Manager- Leading a manufacturer of Process Controls and Instrumentation
Catapult Search Group —Phoenix, AZ
- $80,000 - $120,000 a year
- Email
- Remote
- Up to 50% travel
- Travel
- Senior level
- Health savings account
- Paid holidays
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11d
Regional Sales Manager- Leading a manufacturer of Process Controls and Instrumentation
Catapult Search Group —Texas
- $80,000 - $120,000 a year
- Email
- Remote
- Up to 50% travel
- Travel
- Senior level
- Health savings account
- Paid holidays
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11d
Regional Sales Manager- Leading a manufacturer of Process Controls and Instrumentation
Catapult Search Group —Denver, CO
- $80,000 - $120,000 a year
- Email
- Remote
- Up to 50% travel
- Travel
- Senior level
- Health savings account
- Paid holidays
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11d
Director of Sales Operations
Anagram International LLC —Eden Prairie, MN
- $130,000 - $140,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Bachelor's degree
- Health savings account
- Health insurance
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2d
Senior Manager, Key Accounts Sales
Affirm —Remote
- $328,000 - $490,000 a year
- Remote
- 3 years
- Travel
- Mentoring
- Employee stock purchase plan
- Health insurance
Sales Director
Chegg —Remote
- $205,000 - $300,000 a year
- Full-time
- Math
- Senior level
- Health savings account
- Employee stock purchase plan
Director, Sales - Expansion
Vanta —Remote
- $371,000 - $400,000 a year
- Full-time
- Remote
- US work authorization
- Recruiting
- Senior level
- Commuter assistance
- Paid parental leave
Director, GLP-1 and Cardiometabolic Health Program Manager
Omada Health —Remote
- $168,800 - $242,650 a year
- Remote
- Senior level
- Leadership
- Communication skills
- Dental insurance
- 401(k)
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4d
Director of Sales
Travelnet Solutions —Remote
- $120,000 - $172,000 a year
- 3 years
- 21 years or older
- Presentation skills
- Health savings account
- Disability insurance
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Regional Sales Director
Ingredion Incorporated —Westchester, IL
- $181,400.00 - $241,866.67 a year
- Full-time
- Remote
- Up to 50% travel
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
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Director of Sales (Remote)
Michael & Associates, Attorneys at Law —Texas
- $150,000 - $200,000 a year
- Full-time
- No degree
- In-person
- Senior level
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Director of Sales - Costco
C.A. Fortune —New York, NY
- $145,000 - $155,000 a year
- Remote
- 5 years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
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11d
Store Director (Store Manager)- Dallas, TX
Target —Dallas, TX
- $106,000 - $212,000 a year
- Weekends as needed
- Inventory management
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Director of Success
Connecteam —Atlanta, GA
- $170,000 - $200,000 a year
- Remote
- Mentoring
- Senior level
- Leadership
- Health insurance
- 401(k)
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Consultant Relations Director
Included Health —Remote
- $170,000 - $228,000 a year
- Full-time
- Urgent Care
- Bachelor's degree
- Travel
- Paid parental leave
- Paid holidays
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National Sales Director/Senior Director - Grocery
David Protein —New York, NY
- $180,000 - $300,000 a year
- Full-time
- Office
- 8 years
- Analysis skills
- Dental insurance
- Paid time off
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Sales Director, Product Assembly
Applied Adhesives —Remote
- $160,000 - $180,000 a year
- Remote
- Bachelor's degree
- Travel
- Organizational skills
- Health insurance
- Dental insurance
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District Manager, Mid Atlantic
Michael Kors —Remote
- $170,000 - $175,000 a year
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Writing skills
- Paid parental leave
- Parental leave
AREA DIRECTOR / DISTRICT MANAGER - K12 FOOD SERVICES - Houston, TX
Chartwells K12 —Houston, TX
- $125,000 - $135,000 a year
- Full-time
- Background check
- 7 years
- Sales
- Commuter assistance
- Paid parental leave
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Director of Customer Success

Confidential
Lancaster, PA

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Job Details

Full-time
$110,000 - $115,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Customer retention
Coaching
Metrics Reporting
Team development
Client services experience
Account management experience
Senior leadership

Full Job Description

A growing third-party logistics and fulfillment organization is seeking a Director of Customer Success to lead and scale its client-facing function. This is a senior leadership role focused on people, process, and outcomes—not day-to-day account management.

The ideal candidate is a strategic operator who can build structure, develop leaders, and ensure an exceptional, repeatable client experience across the full lifecycle.

Position Overview

The Director of Customer Success will own the direction and performance of the Customer Success function, overseeing onboarding, ongoing client relationships, and strategic account oversight. Reporting directly to the Chief Operating Officer, this role partners closely with Operations, Sales, Finance, and IT to drive retention, satisfaction, and long-term growth.

This role requires an on-site presence in Lancaster, PA and includes travel for client visits and multi-site collaboration.

Key Responsibilities

Client Onboarding Oversight

Provide strategic leadership to the onboarding function
Ensure smooth handoffs from Sales to Operations
Define success criteria for go-live and long-term client health
Identify recurring onboarding challenges and drive cross-functional solutions

Team Leadership & Development

Lead, coach, and develop a team of Customer Success professionals and a Strategic Account Manager
Own hiring, onboarding, performance management, and succession planning
Establish a culture of accountability, ownership, and continuous improvement
Conduct regular 1:1s, team meetings, and performance reviews

Process & Playbook Development

Build standardized workflows for escalations, QBRs, onboarding handoffs, and issue resolution
Formalize processes that scale across multiple facilities
Partner with Sales and Operations to define and manage the full client lifecycle

Performance Management & Accountability

Define and monitor KPIs including retention, SLA performance, escalation resolution, CSAT, and expansion indicators
Shift the function from reactive to proactive management using data and trend analysis
Present client health and team performance metrics to senior leadership

Financial & Operational Accountability

Manage departmental budget, headcount planning, and tool spend
Ensure billing accuracy for client-facing services
Serve as escalation point for billing disputes and lead root-cause resolutions
Partner with Finance on reporting and cost management

Cross-Functional Leadership

Act as the primary Customer Success liaison to Operations, Sales, Finance, and IT
Lead client issue resolution at the leadership level
Collaborate with Operations to align fulfillment performance to client expectations

Qualifications

Required

5–8 years of progressive experience in Customer Success, Client Services, or Account Management
2–4 years of people management experience (teams of 3+)
Proven experience building or formalizing scalable customer success processes
Strong leadership, coaching, and performance management skills
Data-driven mindset with experience using KPIs to drive outcomes

Preferred

Experience in 3PL, supply chain, eCommerce fulfillment, or logistics
Background in SaaS or B2B services with strong process orientation
Comfort operating in fast-paced, operationally complex environments
Proficiency with CRM and customer success platforms; WMS/OMS exposure a plus

Pay: $110,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

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Refine Your Search

Sales Director/Manager jobs

Director of Customer Success

Regional Sales Manager- Leading a manufacturer of Process Controls and Instrumentation

Regional Sales Manager- Leading a manufacturer of Process Controls and Instrumentation

Regional Sales Manager- Leading a manufacturer of Process Controls and Instrumentation

Director of Sales Operations

Senior Manager, Key Accounts Sales

Sales Director

Director, Sales - Expansion

Director, GLP-1 and Cardiometabolic Health Program Manager

Director of Sales

Regional Sales Director

Director of Sales (Remote)

Director of Sales - Costco

Store Director (Store Manager)- Dallas, TX

Director of Success

Consultant Relations Director

National Sales Director/Senior Director - Grocery

Sales Director, Product Assembly

District Manager, Mid Atlantic

AREA DIRECTOR / DISTRICT MANAGER - K12 FOOD SERVICES - Houston, TX

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