A publicly traded pharmaceutical company is seeking a SAP Business Analyst to join our Information Technology Services (ITS) department. This role is responsible for supporting and coordinating daily business operations across SAP SO, MM, EWM, and FI modules on our SAP S/4Hana platform. This role serves as the primary liaison between business stakeholders, ITS, and external SAP support partners to ensure stable system operations, timely issue resolution, and continuous process improvement.
This role has strong functional knowledge of SAP business processes including Order-to-Cash (OTC), Procure-to-Pay (P2P), warehouse operations, and financial operations, along with excellent communication and coordination skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but not limited:
SAP Functional & User Support
- Provide day-to-day support for SAP S/4HANA business users across all modules
- Troubleshoot and coordinate resolution of SAP system issues with external SAP support teams and vendors
- Monitor and support business processes including:
- Order-to-Cash (OTC)
- Procure-to-Pay (P2P)
- Warehouse operations
- Financial operations
- Support end users with transaction processing, issue resolution, and process guidance
Stakeholders Coordination
- Act as liaison between business stakeholders, IT, and external SAP support providers
- Gather, document, and communicate business requirements for system enhancements and process improvements
- Coordinate testing activities including User Acceptance Testing (UAT)
- Track support tickets, prioritize issues, and ensure timely follow-up and resolution
Process Improvement & Documentation
- Identify opportunities for process optimization and operational efficiency
- Assist with SAP enhancements, upgrades, and change management activities
- Maintain process documentation, SOPs, training materials, and support procedures
- Support compliance, audit, and operational reporting requirements
EDUCATION, EXPERIENCE and Working Relationships:
- Bachelor's degree in Information Systems, Business Administration or related field
- 3+ years of experience supporting SAP ERP/SAP S/4HANA environments
- Functional knowledge of one or more SAP modules: SD, MM, EWM, FI
- Understanding of core business processes: Order-to-Cash, Procure-to-Pay, Warehouse operations, Financial/accounting operations
- Experience working with business users and external support vendors
- Strong analytical, problem-solving, and organizational skills
- Excellent verbal and written communication skills
- Basic technical knowledge of ABAP debugging and SAP data structures
- Basic SQL knowledge for data analysis, troubleshooting, and repo1ting
- Advanced Microsoft Excel skills including data analysis, PivotTables,
- VLOOKUP/XLOOKUP, and reporting
- Experience creating business reports, dashboards, and operational analysis
Preferred Qualifications:
- SAP certification preferred
- Experience supporting integrated SAP solutions such as Vistex and ShipERP
- Familiarity with SAP S/4HANA integrated business processes including sales, procurement, warehouse, shipping, and financial operations
- Experience in pharmaceutical, manufacturing, or distribution environments preferred
- Experience with reporting and analytics tools such as Power BI, SAP Fiori, SAP Analytics Cloud (SAC), or Tableau is a plus
- Exposure to SAP queries, CDS views, or basic SAP reporting tools preferred
- Experience supporting data migration, testing, and system integration activities is a plus
Key Competencies:
- User support orientation
- Cross-functional collaboration
- Issue management and prioritization
- Documentation and communication
- Continuous improvement mindset
- Ability to translate business requirements into functional solutions
- Strong attention to detail and follow-through
Working Relationships
- Internal IT teams
- Business stakeholders across operations, supply chain, warehouse, procurement, customer service, and finance
- External SAP support providers
Sunshine Act
Amphastar reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Amphastar to provide government agencies with information such as a health care provider's name, address, and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Amphastar intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Amphastar that we pay or reimburse, your name, address, and the number of payments made currently will be reported to the government.
EEO & Employment Eligibility
Amphastar is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. Amphastar also complies with all applicable federal, state, and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Amphastar is an E-Verify employer.
Amphastar is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Job Type: Full-time
Pay: $105,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Education:
Experience:
- SAP ERP, SAP S, S/HANA: 3 years (Preferred)
Ability to Commute:
- Rancho Cucamonga, CA 91730 (Required)
Work Location: In person
